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Extra Space Storage facility on 1500 S 1st Capitol Dr - St Charles, MO
(453 REVIEWS)

St Charles self storage at 1500 S 1st Capitol Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0694

Directions

Intersections/Landmarks

S 1st Capitol Dr and I-70

Directions from the North

Drive south on S 1st Capitol Dr. Turn left onto Friedens Rd. Turn left onto Burning Tree Ln. Turn right onto Country Club Plaza Dr. Our facility will be straight ahead.

Directions from the South

Drive north on S 1st Capitol Dr. Pass Friedens Rd and continue north. Turn right onto Burning Tree Ln. Turn left onto Country Club Plaza Dr. Our facility will be straight ahead.

Directions from the East

Drive west on I-70 W. Take Exit 228. Merge onto S 1st Capitol Dr. Turn left onto Friedens Rd. Turn left onto Burning Tree Ln. Turn right onto Country Club Plaza Dr. Our facility will be straight ahead.

Directions from the West

Drive east on I-70 E. Take Exit 227. Turn right onto Zumbehl Rd. Turn left onto S 1st Capitol Dr. Turn right onto Burning Tree Ln. Turn left onto Country Club Plaza Dr. Our facility will be straight ahead.

Frequently Asked Questions at 1500 S 1st Capitol Dr

Is there a specific method for packing furniture for a storage unit?

How much storage space is 5x15?

What can fit into a 10x10 storage unit?

What is the best way to maximize storage space?

What can be stored at Extra Space Storage?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Shenita B.

Posted On Google

OVERALL RATING

Shalonda was amazing. Her explanations, her help and advice and knowledge was always on point and very helpful. I loved the interaction that I had with her. She is amazing!

Response from Extra Space Storage (7/2/2022)

Hello, Shenita. Thank you for the 5-star review! We're so happy Shalonda could help. Don't hesitate to reach out to us at 888-storage if you need anything!

May 17, 2022

Kristina A.

Posted On Google

OVERALL RATING

I walked in off the street with no appointment as we had recently moved here and were looking for a climate controlled storage facility. Shalonda was extremely helpful when answering my questions. She was very friendly, courteous, professional and willing to help me in any way possible. She gave me a tour, showed me our options and I was impressed with how clean the facility was. As a result, I made the decision to rent a storage space right away. I'm glad that we did.

Response from Extra Space Storage (5/18/2022)

Thank you for the kind review, Kristina. We're glad to hear Shalonda was extremely helpful, friendly, courteous, and professional! It's great to know she was about to give you a quick tour of our property and that you found our property to be in clean condition. Thank you for your kind words. Our team is here to serve you, so give us a call at (636) 723-0093 if you need any future assistance.

May 9, 2022

ashwin d.

Posted On Google

OVERALL RATING

Great place the store your belongings, Shalonda is very helpful, very honest and hardworking. I witnessed her return a lost wallet to a customer.

Response from Extra Space Storage (5/9/2022)

Thanks for taking the time to leave us a review, Ashwin. We're thrilled you had a positive experience with Shalonda at Extra Space Storage. Please stop by the office if you have any questions.

May 5, 2022

Adora T.

Posted On Google

OVERALL RATING

Costumer service was very nice and was very reliable.

Response from Extra Space Storage (5/5/2022)

Thank you for the kind words, Adora! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.

April 25, 2022

Dorenda S.

Posted On Google

OVERALL RATING

Rented from this facility twice now! No complaints. Shalonda, was helpful and friendly!

Response from Extra Space Storage (4/25/2022)

Thanks for the awesome review, Dorenda! We work hard to meet the expectations of our customers, and we're happy to hear Shalonda could help. Please give us a call at 888-storage if you need further assistance with your storage needs.

April 23, 2022

Lillian L.

Posted On Google

OVERALL RATING

I had the pleasure of meeting Shalonda. She answered all of my questions, took time showing me the units. Her customer service was OUTSTANDING. Thank You Shalonda.

Response from Extra Space Storage (4/24/2022)

Hi Lillian, thank you for your review. We're glad Shalonda answered all of your questions and took the time to show you the units, and her customer service was outstanding. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 21, 2022

Brett H.

Posted On Google

OVERALL RATING

Management has really taken care of the place. It is always very clean. Gate, lights, and elevator have always worked properly. Our market place has very little availability, yet this facility remains competitive and focused on customer service. I highly recommend this facility for anyone who wants high quality at a competitive price.

Response from Extra Space Storage (4/21/2022)

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Brett! Please give us a call at 888-storage if you need further assistance with your storage needs.

April 8, 2022

Robert R.

Posted On Google

OVERALL RATING

Extra Space Storage Saint Charles, MO I am a repeat customer, and Sholonda Kennedy has always taken good care of our needs and made the process simple. She always returns calls.

Response from Extra Space Storage (4/9/2022)

Thanks for taking the time to leave us a review, Robert! We are so glad Sholonda could meet your storage needs. Thanks for being a loyal customer. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 6, 2022

Steve R.

Posted On Google

OVERALL RATING

Sholanda provided wonderful, professional service.

Response from Extra Space Storage (4/6/2022)

Hi Steve, thank you for your review. We're glad Sholanda provided wonderful and professional service. Stop by our office if you need assistance or have any questions.

April 3, 2022

Dawn C.

Posted On Google

OVERALL RATING

Staff is very polite and helpful.

Response from Extra Space Storage (4/4/2022)

Hello, Dawn. Thank you for the review! We're so happy we could help. Please give us a call at 888-storage if you need further assistance with your storage needs!

March 7, 2022

Nina V.

Posted On Google

OVERALL RATING

Jason was awesome. He helped me and answered all my questions and got me all set up with my storage

Response from Extra Space Storage (3/7/2022)

Hello, Nina. Thank you for the review. We're so glad Jason could meet your storage needs. Please stop by the office if you need anything!

February 27, 2022

Kenneth S.

Posted On Google

OVERALL RATING

Just getting my stuff moved in and it has been a pleasant experience. The facility is clean. Manager she is a helpful person and willing to help you ease the pain of moving.

Response from Extra Space Storage (2/27/2022)

Hi Kenneth, thanks so much for your review! We are thrilled to hear your experience has been pleasant. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our manager is a helpful person and willing to help you ease the pain of moving. Stop by our office if you need assistance or have any questions.

February 25, 2022

Marissa D.

Posted On Google

OVERALL RATING

Personally I think this place deserves 10 stars! We rented and within a day Shalonda called to introduce herself and ask when we'd be in so she could show us around and how everything works. Customer service is above and beyond.

Response from Extra Space Storage (2/25/2022)

Hi Marissa, thank you for your review. We're glad Shalonda called to introduce herself and ask when you'd be in so she could show you around and how everything works. We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 21, 2022

Cindy S.

Posted On Google

OVERALL RATING

Shalonda has been really awesome and helpful!!! She has gone above and beyond to help me out!!!!

Response from Extra Space Storage (3/4/2020)

Thank you for the kind words, Cindy. We're glad Shalonda has been really awesome, helpful, and has gone above and beyond to help you out! Stop by our office if you need assistance or have any questions.

February 19, 2022

Emily H.

Posted On Google

OVERALL RATING

Nothing but good things to say about this place. Storage units are clean and temperature controlled and very accessible. Felt very safe and knew my things were in good hands! Shalonda was always very helpful with any questions I had!

Response from Extra Space Storage (2/19/2022)

Thank you for your feedback, Emily! Providing renters with clean and secure facilities is our top priority. We're glad Shalonda was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 19, 2022

Tameca C.

Posted On Google

OVERALL RATING

This location is super clean and well maintained! The manager is amazing! Shalonda’s customer service is always excellent and should be the standard everywhere! If I could give more stars, just because of her I would! If you are in need of storage, definitely give them a chance. You won’t be disappointed!

Response from Extra Space Storage (2/19/2022)

Hi Tameca, thanks so much for your review! We are thrilled to hear your experience with Shalonda was positive and are always here to help with your storage needs! Give us a call at (636) 723-0093 or stop by the office if you need anything!

February 19, 2022

Kimberlee S.

Posted On Google

OVERALL RATING

We had 2 semi trailers (one at a time) parked there for almost a week unloading. They were very understanding. The gal in the office is very nice!!

Response from Extra Space Storage (2/19/2022)

Thank you for the review, Kimberlee! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 16, 2022

Clarice B.

Posted On Google

OVERALL RATING

I have had nothing but excellent service with Extra Space Storage!

Response from Extra Space Storage (2/16/2022)

Thank you for the kind words, Clarice! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 4, 2022

D H.

Posted On Google

OVERALL RATING

I’ve been with this facility for a few months now and it’s been nice! Shalonda was available when I checked in and made sure all my questions were answered. The access is great and very secure. I chose this facility for that reason and the rate was affordable for me. I’m on auto pay which is awesome because I don’t have to think about it. It’s paid and my things are safe. Hopefully nothing changes because so far, this has been my best storage experience!

Response from Extra Space Storage (2/5/2022)

Hi D, thank you for your review. We're glad Shalonda was available when you checked in and made sure all your questions were answered. Security is our top priority and we appreciate that you have trusted us with your belongings! At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Stop by our office if you need assistance or have any questions.

February 4, 2022

Katy R.

Posted On Google

OVERALL RATING

Ms. Shalonda has the bubbliest personality that I know of! She’s always SO nice and friendly when I call Extra Space Storage. Sometimes I’ve missed her when I call because she is actually walking around the facilities making sure that everything is ok. I’ve loved renting from them! Such a great place to use and it’s always so clean!! Such a hassle-free time renting as well!

Response from Extra Space Storage (2/4/2022)

Hi Katy, thank you for your review. We're glad Ms. Shalonda has the bubbliest personality, is always so nice, and friendly when you call. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.