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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0529
Intersections/Landmarks
W Charleston Blvd and S Jones Blvd
Directions from the North
Drive south on S Jones Blvd. Turn left onto W Charleston Blvd. Our facility will be on your right.
Directions from the South
Drive north on S Jones Blvd. Turn right onto W Charleston Blvd. Our facility will be on your right.
Directions from the East
Drive west on W Charleston Blvd. Pass S Decatur Blvd and continue west. Make a U-turn at Duneville St and continue east. Our facility will be on your right.
Directions from the West
Drive east on W Charleston Blvd. Pass S Rainbow Blvd and continue east. Our facility will be on your right after S Jones Blvd.
Size Disclaimer
*Excludes administrative and insurance fees
June 25, 2022
Posted On Google
Very easy and professional
Response from Extra Space Storage (6/27/2022)
Thank you for the excellent rating, Maria! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.
June 6, 2022
Posted On Google
Who would have thought that one of the best experiences I would have this year with a business, and customer service, would be a storage place? I wish more places were run like this! These guys were helpful, friendly, went out of their way for me and when it came time to move out, made it super easy. Prices were the best around as well, and the facility was secure and well run. 100% recommended.
Response from Extra Space Storage (6/6/2022)
Hi T, thanks so much for your review! We are thrilled to hear your experience was the best. We're glad our team was helpful, friendly, and went out of their way for you. We are so happy you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Please stop by the office or give us a call at 888-STORAGE.
May 13, 2022
Posted On Google
Excellent customer service !!
Response from Extra Space Storage (5/13/2022)
Hi, Daniel ! Thanks for the positive review, it means a lot to our team. Please call (702) 870-5212 if you have any questions about your rental.
April 27, 2022
Posted On Google
Very nice facility clean and the employees are very kind and prompt. I would recommend this facility to others.
Response from Extra Space Storage (4/27/2022)
Hi Marc, thank you for recommending us. We know that our customers value clean facilities and very kind, prompt staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.
April 19, 2022
Posted On Google
Kevin and Denise are amazing managers and they keep the facility very clean. I recommend the Charleston location
Response from Extra Space Storage (4/19/2022)
Hi Colin, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Kevin and Denise reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 16, 2022
Posted On Google
Kevin and Denise are great Customer Service Reps. Extra Space is blessed to have them as employees.
Response from Extra Space Storage (4/17/2022)
Thank you for the review, Phillip! We pride ourselves on having a friendly, accommodating staff, and are so happy Kevin and Denise were able to assist you! We're always here to help at 888-storage.
April 8, 2022
Posted On Google
Kevin did a great job of setting up my space rental. He is very knowledgeable and watchful. Glad he's managing this location!
Response from Extra Space Storage (4/9/2022)
Hi Nicole, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kevin! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 4, 2022
Posted On Google
Good service with Kevin thank you
Response from Extra Space Storage (4/5/2022)
Hello, Maria. Thank you for the review. We're so glad Kevin could meet your storage needs. Please stop by the office if you need anything!
March 27, 2022
Posted On Google
I am so excited and very, very happy with the phenomenal customer service I received from Vanessa today! I am blown away at how truly caring and helpful she was and especially at such a difficult time for me....I could not be more grateful and appreciative to this lovely young lady as she genuinely went above and beyond for me and that's what quality customer service is all about! Way to go Vanessa!! Thank you so much !!!!
Response from Extra Space Storage (3/28/2022)
Thank you Tonimarie, for the great rating! We pride ourselves on keeping our storage facility staffed with a helpful, caring, and genuine team so we are glad your experience with Vanessa at our property reflects that. You are kind for taking the time to recognize her hard work. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
February 18, 2022
Posted On Google
Unmatched Customer Service experience, even long before the epidemic there was an even lower tier of Customer service skill from people across the board! It's nice to see it still exist in some areas. Thanks Matt
Response from Extra Space Storage (2/18/2022)
Hi Joshua, thanks so much for your review! We are thrilled to hear your customer experience was unmatched. Stop by our office if you need assistance or have any questions.
February 12, 2022
Posted On Google
You know everything was so great from the original booking to moving in I'm the kind of person who dont like to do things like that but it was so easy and I even got a cheaper rate than expected well a different one that worked out on other ways wish I could remember the reps name she was great and welcoming. Storage is nice and clean all the way around great experiance to a frustrating situation.
Response from Extra Space Storage (2/13/2022)
Endora, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're glad the rep was great and welcoming. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.
January 29, 2022
Posted On Google
Just dropping by give major kudos to the team here at this location, but more specifically Kevin! This guy really went the extra mile to help make my grandmothers decision to rent space here a piece of cake. I know she can be a very complicated woman, but he handled everything so effortlessly. Every possible problem she threw at him he had an answer to put her mind at peace. I wanted to boast about him to his manager, but he said he is the manager! Just letting you guys know you made a great decision with this man and you’re in great, not good, hands.
Response from Extra Space Storage (2/1/2022)
Hi Asia. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kevin! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
January 14, 2022
Posted On Google
Was inquiring about units and came over to look first hand. Kevin was so helpful and answered all my questions! Guided me to the unit that best fit me and explained how everything worked! Great customer service! Will definitely recommend to my family and friends!
Response from Extra Space Storage (1/15/2022)
Hi Icy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kevin! Feel free to reach out at any time at 888-storage.
December 30, 2021
Posted On Google
Everything was simple easy and a pleasure dealing with Extra Space storage The young man who help me check in was very professional Explained everything to me where I could understand what he was saying very happy with my decision to store my trailer with them.
Response from Extra Space Storage (1/10/2022)
Thanks, Alan! We're so happy you had a positive experience with our Las Vegas location of Extra Space Storage.
December 25, 2021
Posted On Google
George was very pleasant and extremely helpful when dealing with an issue that arose while I was trying to access the my unit. The unit was very clean as were the grounds.
Response from Extra Space Storage (12/27/2021)
Hi Michelle, thank you so much for the amazing review. We are glad to hear George was very pleasant and extremely helpful in getting your issue resolved. It's wonderful to know George has done great at keeping our property clean. Call us at 888-storage if there is anything else we can do to assist you!
December 10, 2021
Posted On Google
Its okay clean and finally a bit more secure but my biggest gripe is the almost 100% increase in rent that happened twice within this past year .
Response from Extra Space Storage (12/11/2021)
Hi Greg, we understand the frustration of rate increases. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
November 7, 2021
Posted On Google
Nice clean facility with good hours of access and good move-in specials.
Response from Extra Space Storage (11/8/2021)
Hi Logan, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by!
November 1, 2021
Posted On Google
Nice place helpful people
Response from Extra Space Storage (11/2/2021)
Hi, Roger. Thank you for the great review! We're thrilled you have had a great experience. If you need anything in the future, feel free to stop by or call us at 888-storage!
October 14, 2021
Posted On Google
Clean & friendly
Response from Extra Space Storage (10/14/2021)
Hi Christina Kennelly, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
October 1, 2021
Posted On Google
I absolutely love this place! The rates were low and it only took me like 15 minutes ( if that long ) to get my storage room, and I did it over the phone. The employee, Morgan, was very knowledgeable about her job and she was very polite. I highly recommend Extra Space Storage to anybody needing storage!!! ??
Response from Extra Space Storage (10/2/2021)
Thank you for taking the time to leave your feedback, Tamara! We're so happy to hear Morgan was able to make your rental process hassle-free! Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future.