Manchester self storage at 901 Candia Rd

Very pleasant and professional experience from the time that I first called the service center to inquire to the appointment at the storage facility to sign up. This was my second or third call as I searched for a storage unit and I noticed immediately that it was the right decision to move forward with a rental here. The other competitors had me on an automated system for far too long trying to navigate to a representative only to sit on hold for 20 minutes and find out they didn't have a solution for me and didn't seem interested in finding one. When I called extraspace it was the complete opposite which was refreshing but more importantly they really took their time finding me that solution and even worked with me on the pricing. I ended up getting am even larger unit than I initially expected and the price was reasonable. Most importantly for me is that the units at my Extra Space Storage location are easily accessible. I can drive up and park right in front of my storage unit which made things much easier for me. Given that I use this unit to store most of my tools and supplies for my flooring business, it seemed like a no brainer. Also, the storage units are completely fenced in and secured by a gate which is a bonus. All in all glad I decided to rent a unit from Extra Space.

I'm impressed with these guys, they literally ride around to make sure your unit is locked and will call you if your lock has been tampered with. Never seen that done before. Staff is uber friendly and helpful.

Spoke with Brian who walked me through all the steps for rental space. Very pleasant and helpful!

Very respectful employees highly recommend

Update. Brian is pretty cool so... were going to give him a break adjusted rating. Its a clean and updated facility well maintained with helpful staff and easy payment system. Do not get late on your payments or you will be in a world of hell with this company no matter how long you’ve been dealing with them. Problem is the storage prices in that region in particular is through the roof as it is. This is an updated review from two years ago where I once gave this facility four stars The company that owns this facility employs staff who unfortunately I constantly place in a position to have to be dealing with irate customers because of the companies inane and insanely inflated costs if you get into their ludicrous and complicated “late payment” penalties... and when I suggest to ridiculous nature of which? Here are some real numbers... I rented a unit approximately 2018 I paid $78 for the rental I now regularly pay 140 and this month because of some bizarre twist in their system once again when you’re up at the plate… $85 late fee!!!! Which is nothing more than blatantly illegitimate highway robbery and utter abuse of a capitalist corporate system of BS that allows these people to put your property into their possession with ease. I’m actually at the point where I’m so angry with these people I’m gonna be calling your corporate office in a couple days to let them know just exactly what a bunch of creeps they are and always have been. Its really unfortunate because they have had some good people in that office the people that work for them unfortunately have to deal with the backlash of extremely irate customers who are “so” for good reason I have been with this company for three years and I’ve paid my bills steadily not always exactly on time but I have always paid my bills and always stayed caught up therefore I have not lost my belongings… If I were a discerning customer looking for a place to store my goods? Dont place them in storage here... Find a company that will work with you for the inevitable twist the people find themselves in financially again I have never not paid my bill with this company and here I am with the over $380 bill for one month Personally if you don’t wanna deal with the reality of the situation I would choose a different company to work for personally especially where I good at my job and likable by most people. I just a reiterate that -4 stars and if I could give you a lower rating I would sadly

Awesome in person experience! Brian was amazing and great attention to detail

I had a incredible experience with this storage facility. Easy to find and prices were the best that i have found around. The guy that was helping me out his name was Bryan, he was such a great guy A very easy process. I highly recommend this place over all the others around town.

Bryan is a great asset to this location keep up the great work dude!

your manager was quite knowledgeable and was swift to provide information as to the process. and information regarding the rental as well. All is good

RIP Dan ! I will miss our conversations that we would have when you were out and about in the Golf Cart !

Stephen was absolutely charming! He was so helpful and nice. Very thorough and explained every detail in a way that was truly understandable. He was so nice! I’ve rented storage units at other places before and the people were not very friendly nor personable but this place was the complete opposite. Thank you Stephen for making it so easy and a friendly place to rent from.

Steven was great help and patient.

I am so happy with this outfit, especially Steven. The real test of people and their company is when something unexpected arrives and how it is handled. This combination of company and employee is unbeatable. I am so pleased. Efficient and professional works for me every time. Bravo to both.

So far so good. Prices are comparable and place is clean.

Very easy to deal with and convenient hours.

Very friendly,and professional.

This is my second time having to use their services. They are prompt and professional. I recommend and would use them again. John

Very good rates, pleasant to deal with

It's was was good

Excellent customer service, unit is super clean, dry, actually smell brand new. Lot is levated no signs of water damage. Glad I rented here.