Reviews
January 11, 2020
Amit Gavish
Posted on Google
Peida Diaz is awesome....
Met Jennifer...2 for 2 on awesome...
Response from Extra Space Storage (01/15/2020)
Thank you for the kind words, Amit. We're glad Peida was able to help! Our team is here to serve you, so give us a call at (201) 886-2300 if you need any future assistance.
January 7, 2020
Fang Huang
Posted on Google
Response from Extra Space Storage (01/08/2020)
Your feedback is appreciated, Fang! Thanks for leaving us a rating.
January 4, 2020
Francisco j Holguin
Posted on Google
Gregory on this storage is so nice and helpful I recommend you guys ask for him hi going to help you to find what exactly you need thanks man
Response from Extra Space Storage (01/04/2020)
Hi Francisco J, thank you for your review. We're glad Gregory was able to help you find exactly what you need. Thanks for recommending Extra Space Storage!
January 4, 2020
Benga
Posted on Google
Response from Extra Space Storage (01/04/2020)
Thank you for choosing Extra Space Storage Benga. We're here to help if you have any questions or need assistance with your rental! Call us at (201) 886-2300 with any questions!
December 31, 2019
Greer Hudson
Posted on Google
Gregory, the manager went over and above in assisting my husband and me. He was extremely professional, knowledgeable and helpful. He provided his professional guidance and assisted in getting us all squared away with our storage needs.
We need more customer service professionals in the world like Gregory. He is genuinely nice, kind and has a great sense of humor.
Bravo Extra Space for having such a great manager in Gregory!
Sincerely,
G&T Hudson
Response from Extra Space Storage (01/02/2020)
Hi Greer, we're glad Gregory went over and above in assisting you and your husband! We pride ourselves on having a helpful, professional, and knowledgeable staff and are thrilled to hear your experience reflects that. Let us know if we can do anything to assist you!
December 28, 2019
James Yates
Posted on Google
Response from Extra Space Storage (12/28/2019)
We're proud to serve customers like you, James! Thanks for leaving us a 5-star rating!
December 27, 2019
ticket town ticket town
Posted on Google
Clean facility and friendly stuff
Response from Extra Space Storage (12/27/2019)
Hi Ticket Town Ticket, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We pride ourselves on having a friendly staff and are thrilled to hear your experience reflects that. Don't hesitate to reach out if you need anything!
December 19, 2019
Nicholas Gordon
Posted on Google
Response from Extra Space Storage (12/20/2019)
Thanks for leaving us a rating, Nicholas! We're glad you chose Extra Space Storage. Let us know if there's anything we can do to earn 5 stars from you!
December 15, 2019
Regina Yun
Posted on Google
Response from Extra Space Storage (12/15/2019)
Thank you for leaving us a review, Regina! We’d love to hear more about your experience at Extra Space Storage. If you have any additional feedback please contact us at (201) 886-2300.
December 8, 2019
harvey levinson
Posted on Google
Great working with these people I needed to move to a smaller unit and it was easy as pie
Response from Extra Space Storage (12/09/2019)
We appreciate your feedback, Harvey. We are happy to hear moving to a smaller unit and it was easy as pie! Let us know if we can do anything to assist you!
November 29, 2019
Denise Guido
Posted on Google
Response from Extra Space Storage (11/29/2019)
Thanks for being a loyal customer, Denise! We're glad we were able to meet your storage needs.
November 20, 2019
king Damu
Posted on Google
Response from Extra Space Storage (11/20/2019)
King, thank you for the positive feedback! Don't hesitate to reach out if you need anything.
November 14, 2019
Joshua Rapp
Posted on Google
Excellent service!
Response from Extra Space Storage (11/14/2019)
Hi Joshua, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (201) 886-2300 or stop by the office if you need anything!
November 14, 2019
James Racanelli
Posted on Google
Piedad was incredible! So helpful and willing to walk me through every step of the process. Very professional experience from start to finish.
Response from Extra Space Storage (11/14/2019)
Thank you for the kind words, James. We're glad Piedad was able to help and walked you through every step of the process! Our team is here to serve you, so give us a call at (201) 886-2300 if you need any future assistance.
November 12, 2019
Ho Jin Park
Posted on Google
Response from Extra Space Storage (11/12/2019)
We're proud to serve customers like you, Ho Jin! Thanks for leaving us a rating.
November 9, 2019
rick morales
Posted on Google
Kept my belongings safe and sound for several years. Convenient, clean and courteous service. Would use again in the future. Thanks Piedad!!!
Response from Extra Space Storage (11/10/2019)
Rick, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional storage solution in your neighborhood. Let us know if we can do anything else to assist with your storage needs!
October 21, 2019
Luis Febus
Posted on Google
This storage facility is by far the best in the area. I initially chose it due to its cleanliness. I’ve been renting a storage unit here for about 3 years. For the last month I could not access my unit because I misplaced/lost both of my lock’s keys (being the brain surgeon that I am, I kept both keys together on the same ring). This weekend I needed to get something from my unit and thanks to Piedad, the office manager that was on this weekend, everything went smoothly. She was able to have my lock cut and give me access to my unit. I purchased a new lock and when everything was said and done, I was in and out in under 30 minutes. That was absolutely the best customer service ever!!! Thank you Piedad for getting me out of a tough spot!! I would definitely recommend this storage facility for to anyone looking for a safe, clean storage unit with great customer service.
Response from Extra Space Storage (10/21/2019)
Hi, Luis, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words and recommendation mean a lot to us! Let us know if you need any future assistance!
October 19, 2019
Young Sung
Posted on Google
Response from Extra Space Storage (10/19/2019)
Thank you for the excellent rating, Young Sung! We're happy we were able to provide a smooth rental experience!
October 19, 2019
Katherine Moran
Posted on Google
Renting a storage unit at this fort Lee location was so easy. The staff was extremely helpful! The location is clean and access to my unit is not complicated at all. Considering that I was pressed on time, the staff was able to accommodate me and took no time at all and I am super grateful for that. I would highly recommend renting a unit at this location.
Response from Extra Space Storage (10/20/2019)
Hi Katherine, thank you for your review! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage!
October 17, 2019
Truc Pham
Posted on Google
I had two exceptional interactions with that staff here. On both occasions, they were able to meet my expectations in a friendly, helpful and professional way. What great customer service.
In my first encounter--for the life of me, I cannot recall the lady's name--I came in at the 11th hour needing a unit quick since I was driving to Texas the next day. I felt terrible coming in when I know all she wanted to do was shut down and leave for the day. But my destress didn't phase her and she was able to get me a tour and a unit promptly.
In my recent encounter, I had forgotten my keys back in the city. It would have taken at least an hour to drive back to grab it. It wouldn't have made sense time and cost wise. The other option was to cut the lock. Peidad and her manager, John, were both readily available to help, even though they had never cut a lock before themselves. Since other staff members that had experience cutting locks were not available, they took up the task. They warned me that it may take 45-60 mins. About 10 mins later, I was in my unit. Such an amazing job, teamwork and customer service.
These are the type of people that should be appreciated. They know how to treat people like people. And that's few and far between.
Thank you, Extra Space Storage and Team for going above and beyond.
Response from Extra Space Storage (10/17/2019)
Wow! Thanks for the awesome review, Truc! We work hard to meet the expectations of our customers, and we're happy to hear our team went above and beyond to exceed yours! Don't hesitate to stop by the office or contact us at (201) 886-2300 if you need anything.
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Landmark Delta Gas Station, Intersections Jones Rd, Maple Street
Directions from the North:
I-95, NJ Turnpike south to Route 46W/1&9 to exit Fort Lee / Leonia. Turn Left onto Main Street and our Extra Space Storage Facility and entrance is located on the right at 550 Main Street across the street from the U-Haul Neighborhood dealer and Gas Station
Directions from the South:
I-95 North, keep left to stay on I-95 North. Follow sighs for George Washington Bridge, keep right to stay on I-95 North, Exit onto US-46 E /Rte 46 West towards Palisades Park. Merge onto US-46 East / Rte 46 West. Keep right to continue on Caspars Ln, Turn Left onto Maple Street, Turn right onto Main Street. We are located right across the street from the U-Haul Neighborhood dealer and Gas Station
Directions from the East:
George Washington Bridge / I-95 lower level S / U.S. 1 Lower Level S. Use the left lane to take exit 72B for US/1/US-9/US-46 towards NJ-4. Continue onto U.S.1 S/US-46W/ U.S.9S. Take the Main Street Exit toward Fort Lee / Leonia, Turn left onto Main Street. We are located right across the street from the U-Haul Neighborhood dealer and Gas Station.
Directions from the West:
From Rt I-80:east to NJ Turnpike North toward GW Bridge, Keep right at the fork to stay on I-80 East keep left to stay on I-80m merge onto I-95 North continue on I-95 and follow signs for GW Bridge (Lower Level) Palisades Parkway/US-9W. Use the left lane to take exit 72, Sharp right onto Country Road, continue onto S Bridge Plaza, continue onto Edwin Avenue, and turn right onto Main Street. We are located on the left across the street from the U-Haul Neighborhood dealer and Gas Station
