Hackettstown self storage at 911 County Rd 517

Staff at Hackettstown NJ location are awesome!!!! Helpful, friendly - just great guys! Unit was clean, easy to get to and I get secure my property would be safe

Great experience dealing with Neil. Highly professional and explained the whole process while offering helpful ideas. An asset to your organizatio n.

They helped me out tremendously in a pinch. I ended up being short on moving pods when moving out of my house and needed some extra space to store things. Not only did they get me a unit same day, but they gave me a promotional 1 month free. Very friendly, professional, and easy to work with. Highly recommend.

Extremely helpful and understanding

So easy & quick to rent. Carlos was so friendly & thorough. Place is clean & neat. Would definitly recommend!

Great people working there very helpful

??I have to say the Store Manager Carlos was great.. And the store was immaculate.. Great service??..

I have to give a major shout out to Neil! He was such a pleasure to work with. He was so very patient with me. He answered all my questions ~ showed me around ~ very helpful in helping me make a few minor adjustments.. as in getting a unit that I could walk to and not have to use the elevator. Extremely professional and yet very down to earth. Most definitely one hell of an asset to this company. And (let me add) the building is well lit .. very clean … I was most definitely impressed with this whole experience..start to finish.

Thanks Carlos

So clean and the staff is incredibly helpful! I had such a great experience the first time that I came back!

Thanks extra space storage in hackettstown for everything Carlos and Neil your the best! Thanks for keeping the place clean, friendly and great! I would recommend 10/10!

An excellent experience, from the first phone call with Carlos to the filling of the unit. He gave me correct information about every aspect, answered all questions thoroughly & efficiently. The final contract was explained in full and the phone quoted prices remained true. He went the extra mile in not just showing the unit but demonstrating all aspects of entry, security and exit. The facility is kept very, very clean, the grounds are well maintained and the equipment is in good condition. I can not recommend this site highly enough!

Fair price and really great management and service at Hackettstown facility. Would definitely use them again

Extra Storage Space is great but Renters BeAware of Rent-A-Wreck around the corner plus the Dover & Chester Rent-A-Wrecks locations. Rent-A-Wreck scammed us out of free miles and our deposit by charging us several hundred dollars for miles before we took out the rental truck. When we returned the rental truck, they fraudulently recharged us again for several hundred dollars, then discounted us for some free miles. When we filed us a dispute, they generated a fake invoice, falsely accused us that the original invoice was not the one they gave us, falsely accusing us of causing damage to the rental truck when there is nothing to indicate on our receipt that we did any damage. Scammers, Liars, Fraudsters!!

Just rented a storage unit and it was so uneventfully from start to finish ! I had spoken with Neil on a few occasions prior and he was so helpful and very understanding of all my questions . Today I met Carlos again so helpfully and walked me through the whole process . Very informative with good customer relations . I’d give them 5 stars . Also the facility was very clean and well secured .

Amazing customer service. Will definitely recommend

This is one of the best storage places I have used over the years. It was very clean and the staff was very professional and helpful. I would like to especially commend the manager Carlos Vera who does a fantastic job!

Nice clean facility. Very helpful staff

Carlos made the whole process seamless! Extremely professional and efficient! Highly recommend!

Neil was super helpful on the phone! Got me set up with my own unit over the phone in under a half hour. Didn’t have to go to the location in person or anything!