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Hackettstown Self Storage at 911 County Rd 517
Read 225 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near Centenary University
Amenities and Services
A Wide Range of Storage Units
Climate-Controlled Storage
Vehicle Storage
Exceptional Security
Other Amenities and Services
- Sturdy moving carts for heavy, bulky items
- Covered loading bay
- Elevators for easy access to upper levels
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8346
Recent Customer Reviews About This Facility
20 of 225 reviews
January 11, 2021
Faizan Muhammad
Posted On Google
I had a wonderful with Extra Space Storage in Hackettstown. Neil has been very helpful and has guided us from start to finish. Great customer service and excellent communication.
Response from Extra Space Storage (1/11/2021)
Thank you, Faizan. We appreciate your feedback and review. Please let us know if we can be of further assistance.
December 5, 2020
Pat Max
Posted On Google
Carlos was extremely helpful very thorough and a pleasure to talk with. More people in the customer service industry should be like him!
Response from Extra Space Storage (12/5/2020)
We appreciate the review, Pat! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
November 30, 2020
Sarah Mikulis
Posted On Google
The BEST - amazing - ABOVE AND BEYOND LEVEL - customer service from Neil at Extra Space Storage in Hackettstown
Response from Extra Space Storage (11/30/2020)
Hello, Sarah, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
November 30, 2020
joe rossi
Posted On Google
Neil was a delight and helped me with everything. I would definitely recommend this facility and his services
Response from Extra Space Storage (11/30/2020)
Thanks, Joe! We're so happy you had a positive experience with Extra Space Storage.
November 14, 2020
Kenyetta Butler
Posted On Google
The staff is very friendly
Response from Extra Space Storage (11/14/2020)
Hi, Kenyetta. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.
November 14, 2020
Anne Hay
Posted On Google
Carlos was super helpful. Nice clean well run facility
Response from Extra Space Storage (11/14/2020)
Thank you so much for your kind words, Anne. We're so happy you had a great experience with Extra Space Storage.
November 13, 2020
Bob Ballenberg
Posted On Google
Carlos was extremely professional! He was so good, he made me feel like I'm in great hands with your business. I think he can do anything and he's going places for sure. Hopefully in your organization! Thanks
Response from Extra Space Storage (11/13/2020)
Thank you, Bob. We appreciate your feedback and review. Please let us know if we can be of further assistance.
October 24, 2020
Youth 'N' Revolt
Posted On Google
I had a great experience at this location. Probably the cleanest storage facility in town! Great service and top notch security!
Response from Extra Space Storage (10/24/2020)
We appreciate the review, Youth 'n'. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
October 22, 2020
roxanne wallace
Posted On Google
Carlos was friendly, informative & very patient. also helpful. thanks, carlos
Response from Extra Space Storage (10/22/2020)
Thank you for your 5-star review, Roxanne. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.
October 15, 2020
Saleh Alfawares
Posted On Google
Carlos was great. Thank you!
Response from Extra Space Storage (10/15/2020)
Thanks, Saleh. We are thrilled you had a great experience with Extra Space Storage. Please call (908) 852-1979 if you have any questions.
October 12, 2020
Jon Sosa
Posted On Google
Had a great experience!!! Neil was very helpful with any questions I had. They have great customer service here and truly go the extra step to make sure the customer is happy.
Response from Extra Space Storage (10/12/2020)
Hello, Jon. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
October 6, 2020
i freedom
Posted On Google
Carlos and Neil are awesome. They’re detailed and very professional. Super clean and secure building. A little pricey but well worth the money if you care about your items.
Response from Extra Space Storage (10/6/2020)
Thanks, I! We think our team is great too! Please stop by our office if you need anything!
September 29, 2020
Tanya Quinn
Posted On Google
Neil made it super easy for me to rent the storage unit. He was informative, courteous and very professional in meeting the storage needs I had. Highly recommend.
Response from Extra Space Storage (9/29/2020)
Hi, Tanya. We appreciate your positive review. Please call (908) 852-1979 if you have any questions.
September 28, 2020
Rosalye Di Crosta
Posted On Google
Carlos & Neil are the best representatives of Extra Space Storage I was moving out of Celebration Florida going to New Jersey and I was nervous leaving my furniture and my,personal belongings in a storage facility but my nervousness went away when I met Carlos & Neil they made me feel comfortable and they have the BEST CUSTOMER SERVICE FRIENDLY ATTITUDE they made me feel at home they where like family any questions I had they answered them with being so kind I tell you the truth I will miss them Thank you Carlos & Neil for everything you done for me You guys are AWESOME
Response from Extra Space Storage (9/28/2020)
We appreciate the review, Rosalye Di! We're so thrilled you have had a positive experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
September 26, 2020
Thomas Chappell
Posted On Google
This was a great experience Neil was very helpful and got us set up quick This is way business gets done Extra space is extra good!!!
Response from Extra Space Storage (9/26/2020)
Thanks, Thomas! We're so happy you had a positive experience with Extra Space Storage.
September 25, 2020
Nelson Nappi
Posted On Google
Carlos was very professional and helpful. He took extra care to ensure that he answered all of my questions and really helped me make some decisions. please thank him for me he didn't outstanding job.
Response from Extra Space Storage (9/25/2020)
Hello, Nelson, Thanks you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
September 12, 2020
Gina Briskie
Posted On Google
Neil was very professional and helpful. He did not rush us while picking a storage unit. Neil answered all of our questions and walked us through the entry code process. He also assisted with boxes. We are very glad we decided to rent with Extra Space Storage.
Response from Extra Space Storage (9/12/2020)
Hi, Gina. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.
September 10, 2020
Sonia Molina
Posted On Google
I am extremely pleased with the customer service that was given to me by Carlos Vera at Extra Space Storage in Hackettstown, NJ. He was very humble, professional, and very detailed in explaining all the options that the company offers to their customers. Mr. Vera's professionalism is outstanding and makes one feel very comfortable. Mr. Vera is a great asset to Extra Space Storage. I wish every company had great customer service like this, life would be so much easier!!
Response from Extra Space Storage (9/10/2020)
Thank you so much for your kind words, Sonia. We're so happy you had a great experience with Extra Space Storage.
September 4, 2020
Carli Aluotto
Posted On Google
Awesome space! Very clean and high security! Neil and Carlos were such great help and very informative. Highly recommend storing your things here.
Response from Extra Space Storage (9/4/2020)
Thank you, Carli. We appreciate your feedback and review. Please let us know if we can be of further assistance.
August 31, 2020
William O'Connor
Posted On Google
Great customer service!
Response from Extra Space Storage (8/31/2020)
We appreciate the review, William. Thank you for choosing Extra Space Storage for all of your storage needs. Please let us know if you have any questions.
Frequently Asked Questions at 911 County Rd 517
Where can I store my RV in Hackettstown, NJ, when not in use?
What is the largest outdoor storage space I can rent at 911 County Rd 517?
How much will a 5x10 storage unit hold in Hackettstown, NJ?
Do I need insurance to rent a storage unit in Hackettstown, NJ?
What is the average height of a storage unit at 911 County Rd 517?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
County Rd 517 and Bilby Rd
Directions from the North
Drive south on County Rd. Pass Bilby Rd and continue south. Our facility will be on your right.
Directions from the South
Drive north on County Rd. Pass Cochran Funeral Home and continue north. Our facility will be on your left.
Directions from the East
Drive west on US-46 W. Turn right on County Rd. Pass Cochran Funeral Home and continue north. Our facility will be on your left.
Directions from the West
Drive east on US-46 E. Turn right on County Rd. Pass Cochran Funeral Home and continue north. Our facility will be on your left.