ana
September 12, 2026
It's all a falsehood. The bare truth is that they quote you how much the unit will cost. Never do they mention that it is a " promotion price". They have done this more than once. So, recently, I was paying nearly $400 from approximately $207. So, I gave away a lot of my belongings and moved what was left to a smaller bin. I was quoted $133. Never once was it made clear to me that it was a promotional price for three months. I never received a lease agreement that I recall. If I did it was not a hard copy that I would be able to peruse. Sure enough as the last time, my payment was increased from $133 to $202! Just like that, in a blink of an eye. I will be moving my belongings out ASAP. Bunch of rip offs. I will tell every one I can about this.
We are truly sorry to hear about your experience with the pricing changes and your concerns regarding the lease agreement. We understand how frustrating unexpected increases can be. We want to help clarify any details and address your concerns directly. Please contact us at 888-STORAGE so we can assist you further. Thank you, Ana
Extra Space Storage (9/12/2026)
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