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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1913
Intersections/Landmarks
Unser Blvd NW and Bob McCannon Pkwy NW ,South west of Rinconada Park
Directions from the North
Drive south on Unser Blvd NW. Turn left onto Bob McCannon Pkwy NW. Our facility will be on your right at Twin Oaks Dr NW.
Directions from the South
Drive north on Unser Blvd NW. Turn right onto Bob McCannon Pkwy NW. Our facility will be on your right at Twin Oaks Dr NW.
Directions from the East
Drive west on I-40 W. Take Exit 154. Turn right onto Unser Blvd NW. Turn right onto Bob McCannon Pkwy NW. Our facility will be on your right at Twin Oaks Dr NW.
Directions from the West
Drive east on I-40 E. Take Exit 154. Turn left onto Unser Blvd NW. Turn right onto Bob McCannon Pkwy NW. Our facility will be on your right at Twin Oaks Dr NW.
Size Disclaimer
*Excludes administrative and insurance fees
June 27, 2022
Posted On Google
Facility is clean and the staff is very knowledgeable and friendly
Response from Extra Space Storage (6/27/2022)
Hi Joan, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and knowledgeable, friendly staff, so we do our best to make sure we are able to provide that! Don’t hesitate to stop by the office if you need anything.
June 2, 2022
Posted On Google
This was the easiest experience moving into it any other issues. Gate always works, won’t overlock wrong storages (had this at another storage, and couldn’t move due to mistake on the weekend I took off work), everyone has been really good to deal with.
Response from Extra Space Storage (6/2/2022)
Thank you for the excellent rating, Booji! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!
June 1, 2022
Posted On Google
Super friendly staff very nice units
Response from Extra Space Storage (6/1/2022)
Hi Timothy!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (505) 352-2333 or stop by the facility!
May 28, 2022
Posted On Google
The people at the Twin Oaks location were, in no other terms, amazing! They made my entire stressful time of having to move my items as seem less as possible. Incredibly friendly and professional, Carolina was such awesome help and extremely thoughtful. If anyone ever asks me for a recommendation on a storage unit, this will be the top of my list.
Response from Extra Space Storage (5/28/2022)
Hi Jade. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Carolina. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
May 26, 2022
Posted On Google
First off I want to thank Janice at unser and ladera location for helping me make decisions through this difficult time. All staff have been very professional and helpful. The property and units are very nice and clean and I really love that
Response from Extra Space Storage (5/26/2022)
Hi Yvette, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Janice! Please stop by the office or reach out to us at 888-storage if you have any questions!
May 16, 2022
Posted On Google
Carolina was wonderful!!
Response from Extra Space Storage (5/16/2022)
We think Carolina is great too! Thanks for the positive review, Alexander. If you ever need anything, feel free to stop by.
May 9, 2022
Posted On Google
The customer service was absolutely lovely super helpful. Thank you.
Response from Extra Space Storage (5/9/2022)
Thank you for the kind words, X Murf9900! We're committed to providing excellent customer service and helpful staff. If you ever need anything, feel free to stop by.
April 29, 2022
Posted On Google
Loved my experience selecting the perfect space for my things. Thank you Caroline for the great guidance!
Response from Extra Space Storage (4/29/2022)
Thank you, Steve, for the great rating! It's wonderful to hear you had a positive experience with us and that Caroline was a great guide! We want you to know that we are here to assist you with any further storage needs! Give us a call at (505) 352-2333 if anything comes up!
April 22, 2022
Posted On Google
Buen lugar pero ya están demasiado caros y siguen subiendo los precios
Response from Extra Space Storage (4/22/2022)
Gracias por elegir a Extra Space Storage, R. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (505) 352-2333 , si tiene cualquier pregunta!
April 19, 2022
Posted On Google
Helpful workers and good service.
Response from Extra Space Storage (3/16/2022)
Hi, Zamora ! Thanks for the positive review, it means a lot to our team. Please call (505) 352-2333 if you have any questions about your rental.
April 19, 2022
Posted On Google
Caroline was a great help and explained all the information needed as well as answered the questions I had afterwards.
Response from Extra Space Storage (4/20/2022)
Thank you for the kind review, Spiralwarrior. We're glad Caroline was informative about our leasing process and that she was able to help! Our team is here to serve you, so give us a call at (505) 352-2333 if you need any future assistance.
April 8, 2022
Posted On Google
Place is clean and organized. The store manager is amazing and patient. Thank you again!
Response from Extra Space Storage (4/9/2022)
Hi Joan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 6, 2022
Posted On Google
Carolina is great! I highly recommend coming to see her, she's so sweet and helpful.
Response from Extra Space Storage (4/6/2022)
Thanks for the kind words, Mel! We're glad Carolina was great! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (505) 352-2333 if you need anything.
March 31, 2022
Posted On Google
Application process now online, quick and easy, facility well built and clean, good neighborhood, employees working hard to help customers
Response from Extra Space Storage (4/1/2022)
Hi, Tim ! Thanks for the positive review, it means a lot to our team. Please call (505) 352-2333 if you have any questions about your rental.
March 28, 2022
Posted On Google
Rented a unit for over 4 years and never had any problems. My items were secure and safe there. Great staff, great area.
Response from Extra Space Storage (3/29/2022)
Thank you for being a loyal customer, Judy. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
March 24, 2022
Posted On Google
The staff is very helpful and nice. Also the place is kept clean.
Response from Extra Space Storage (3/25/2022)
Hi David, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 21, 2022
Posted On Google
Great location. The facility is clean and easy to use. I was able to pay for my unit and get access without any assistance, completely online. I paid. They emailed the unit number and access code.
Response from Extra Space Storage (3/21/2022)
Hi Susan, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities, and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.
March 18, 2022
Posted On Google
The place is very clean, safe and organized. The manager Caroline is very polite and is always glad to assist you. Having our whole house stored in this place is a peace of mind
Response from Extra Space Storage (3/18/2022)
Thank you for your feedback, Patrick! Providing renters with clean and secure facilities is our top priority. We're glad Caroline was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 17, 2022
Posted On Google
Muy amable
Response from Extra Space Storage (3/17/2022)
Gracias por elegir a Extra Space Storage, Emilio. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (505) 352-2333 , si tiene cualquier pregunta!
March 2, 2022
Posted On Google
I appreciate the great service I recieve from Extra Space Storage personnel everytime I need something . Your employee, Connie, is always so courteous , helpful and provides great customer service anytime I make my payment, have questions or am having trouble with my lock or am buying boxes. I appreciate them all and their great service they provide.
Response from Extra Space Storage (8/29/2020)
Hi Judy, thanks so much for your review! We are thrilled to hear your experience with Connie was positive and are always here to help with your storage needs! We are happy to be your storage provider. Give us a call at (505) 352-2333 or stop by the office if you need anything! Our team is happy to help!