My experience with ExtraSpace storage on Inca Rd in Rio Rancho has been seamless. Bray was especially helpful answering my questions, updating my payment method and adding a family member to my account. The facility is always clean, well lit and easy to access.

Your respect for veterans is very apparent & unappreciated!

Robin was so helpful and explained everything very thoroughly and quickly. My storage unit was clean and ready to go.

Getting the storage was easy and simple. The facility felt safe and was very clean. The assistant store manager robin was very friendly and helpful thankyou!!!

It's so easy to moan and complain about storage places. After all paying rent for a room to hold stuff that we don't even see but once or twice a year is not logically sound. Then when they raise the rent, you just want to scream or worse. What makes Extra Space (on Inca in High Ridge) different is that they seem to understand. They aren't out to screw anyone over. Since I've been a renter there, coming up on two years, they have been considerate and have gone out of their way to help me. I've been late on rent, I've stayed after hours, and I've lost my keys to my unit. (Don't do that) Not one time were they anything but helpful to me. Especially Robin, the new manager, who most recently helped me prevent my belongings from going to auction. I cannot thank Robin and the staff at Extra Space enough for saving me from what was my own dumb fault! For that, I absolutely recommend them to anyone looking for a storage unit.

Robin helped me get my first storage unit! They made me have a comfortable and flawless experience!

Robin was very helpful.

We downsize our large unit to a smaller unit and the process was very smooth!

I had been searching for a storage unit for over a month, and Extra Space Storage stood out as the most helpful and resourceful option compared to all the others I considered. From my very first call, Adam answered promptly and immediately assisted me in securing the exact unit I needed. When I visited the location, Associate Ben went above and beyond to ensure I found the best storage unit for my needs. His professionalism, attentiveness, and commitment to excellent customer service made the entire process seamless. He took the time to explain everything clearly, making my experience smooth and stress-free. If you’re looking for a reliable storage solution with outstanding customer service, I highly recommend this Extra Space Storage location and working with Ben. They truly make the process effortless and accommodating.

Locked me out of my unit for an error on their end charging my card. Had a truck ready to move things after work and couldn’t access the unit. Why lock my out for an error that wasn’t my fault. Not happy. Edit. Adam reached out to us and made things right. Very helpful in a frustrating situation.