Extra Space Storage facility on 875 W San Mateo Rd - Santa Fe, NM
(346 REVIEWS)

Santa Fe self storage at 875 W San Mateo Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0485

Directions

Intersections/Landmarks

Behind Yoga Source & Vogal Paints/Just west of Calle Lorca & San Mateo

Directions from the North

Drive south on US-285/St Francis Dr. Turn right onto W San Mateo Rd.  Turn right before Santa Fe Stone. Our facility will be directly ahead. 

Directions from the South

Drive north on US-285/St Francis Dr. Turn left onto W San Mateo Rd.  Turn right before Santa Fe Stone. Our facility will be directly ahead. 

Directions from the East

Drive northwest on St Michaels Dr. Pass Wells Fargo then turn right onto CII Lorca. Turn left onto W San Mateo Rd.  Turn right before Santa Fe Stone. Our facility will be directly ahead. 

Directions from the West

Drive northeast on Cerrillos Rd. Turn right onto 2nd St. Turn left after Santa Fe Stone. Our facility will be directly ahead

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Rhonda W.

Posted On Google

OVERALL RATING

I have been impressed with the professionalism of staff at the 875 W San Mateo, Santa Fe, NM location through the years. Most recently, I dealt with Josh who was polite, professional, & enthusiastic. It's a pleasure to do business with Extra Space Storage, & especially this location.

Response from Extra Space Storage (6/24/2022)

Hi Rhonda, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Josh! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 19, 2022

Amy J.

Posted On Google

OVERALL RATING

Josh helped me the other day with some information that I needed on the fly. He was so patient with my stress and overwhelm and was able to assist in the moment, which I really appreciated. I'm very satisfied with the service and customer care at Extra Space Storage Santa Fe!

Response from Extra Space Storage (6/20/2022)

Hi Amy, thank you for your review. We're glad Josh helped you the other day with some information that you needed on the fly and was so patient. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

June 18, 2022

elles

Posted On Google

OVERALL RATING

Extremely helpful service from on site personnel. The onsite Manager took the time to make sure I was able to get my storage door open and helped close up. Her help on a very hot day in SF was much appreciated - especially the ride back to the front office and the offer of bottled water.

Response from Extra Space Storage (6/19/2022)

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Elles! Let us know if we can?do anything else to help at 888-storage.

June 16, 2022

Jen G.

Posted On Google

OVERALL RATING

Thank you, Josh, for the kind customer service!

Response from Extra Space Storage (6/17/2022)

Thank you for the kind words, Jen! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Josh reflects that. Please stop by the office or give us a call at 888-STORAGE.

June 14, 2022

Doug R.

Posted On Google

OVERALL RATING

Laurie was very friendly , professional and very helpful and answered all my questions.

Response from Extra Space Storage (6/15/2022)

Hi Doug, thank you for your review. We're glad Laurie was very friendly, professional, and very helpful. Stop by our office if you need anything in the future!

June 2, 2022

Kristan P.

Posted On Google

OVERALL RATING

Lorrie, the manager at the San Mateo location is an excellent professional… he is always helpful and oversees the location meticulously, it is always clean and well kept… I have been a customer for years and he is one of the reasons why Kristan de Navasques

Response from Extra Space Storage (10/9/2021)

Thank you for the kind words, Kristan. We're glad Lorrie is an excellent professional, always helpful, and oversees the location meticulously. We prioritize providing clean and well-kept facilities and are so glad to hear your experience reflects that. Our team is here to serve you, so give us a call at (505) 986-0639 if you need any future assistance.

May 28, 2022

Tim P.

Posted On Google

OVERALL RATING

The staff is very friendly and helpful. It's very secure and clean. I am glad I chose this location. It is a great value for the price. I highly recommend this location and property for your personal storage needs.

Response from Extra Space Storage (5/29/2022)

Hi Tim, thank you for recommending us. We're glad our team is very friendly and helpful. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need anything in the future!

May 27, 2022

Sherri T.

Posted On Google

OVERALL RATING

Great service! The staff came by to check on us and offer water on a hot day of moving!

Response from Extra Space Storage (5/27/2022)

Thank you, Sherri, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (505) 986-0639 if anything comes up!

May 26, 2022

Gary H.

Posted On Google

OVERALL RATING

Went to get a storage unit this morning. Laurienne took great care of me she was real pleasant to work with. The facility is clean well taken care of and secure. Thank you so much Laurienne

Response from Extra Space Storage (5/26/2022)

Thank you for your feedback, Gary! Providing renters with clean and secure facilities is our top priority. We're glad Laurienne was able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 24, 2022

Ray G.

Posted On Google

OVERALL RATING

Laurie was exceptionally helpful and went above and beyond to make sure my needs were handled. Thanks Laurie!

Response from Extra Space Storage (5/24/2022)

Thank you for the kind words, Ray. We're glad Laurie was able to help! Our team is here to serve you, so give us a call at (505) 986-0639 if you need any future assistance.

May 17, 2022

Claudia P.

Posted On Google

OVERALL RATING

It’s very clean and secure, and Laurie is the best!

Response from Extra Space Storage (5/18/2022)

Thank you for your feedback, Claudia! Providing renters with clean and secure facilities is our top priority. We're glad Laurie was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 16, 2022

Andrew H.

Posted On Google

OVERALL RATING

Some optical illusions I made here . Great spot

Response from Extra Space Storage (5/17/2022)

We're grateful for your rating, Andrew. Call us at 888-storage if you have any questions or need assistance with your rental!

April 30, 2022

D F.

Posted On Google

OVERALL RATING

Very helpful.

Response from Extra Space Storage (5/3/2022)

Thank you for the kind review, D. We're glad our team was able to help! Our team is here to serve you, so give us a call at (505) 986-0639 if you need any future assistance.

April 29, 2022

Little W.

Posted On Google

OVERALL RATING

Laurie is the best. Quick and easy set up. Thank you for making this moving day easy!

Response from Extra Space Storage (5/3/2022)

Thank you for taking the time to leave your feedback, Little! We're so happy to hear Laurie was able to make your rental process easy! Give us a call at (505) 986-0639 if you need any future assistance.

April 29, 2022

Howboutnow

Posted On Google

OVERALL RATING

Extra space storage has given me an amazing experience, employees Joshua and Laurie have been awesome and made it super easy for me. 10/10 experience

Response from Extra Space Storage (5/3/2022)

Thank you for taking the time to leave your feedback, Howboutnow! We're so happy to hear Joshua and Laurie were able to make your rental process easy! Give us a call at (505) 986-0639 if you need any future assistance.

April 28, 2022

Jessica G.

Posted On Google

OVERALL RATING

The facility is well kept for a storage unit. I have had a few issues with them raising the prices without being notified before hand. The last price increase was $40 more a month. My husband is deployed and we are with them and all our stuff is stored until we return and we basically are stuck paying the price because we don’t have a choice. I will say that this time when my husband called to inquire about the increase, Josh was helpful in giving us a better rate than the current one. Thanks Josh!

Response from Extra Space Storage (4/29/2022)

Thanks for the review, Jessica G. We're glad Joseph was helpful. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

April 26, 2022

Kieran S.

Posted On Google

OVERALL RATING

The staff here go above and beyond for their customers. I came in today looking for a type of box the store didn't carry and the manager offered to google what stores DID carry the box I was looking for! When I had a storage space here, the facilities were clean and the billing was clear. Very happy with the services provided and excellent customer service. Thank you!

Response from Extra Space Storage (4/27/2022)

Hi Kieran, thank you for your review. We're glad our team goes above and beyond for their customers. We're committed to providing excellent customer service and clean facilities. If you ever need anything, feel free to stop by.

April 26, 2022

Kieran S.

Posted On Google

OVERALL RATING

The staff here go above and beyond for their customers. I came in today looking for a type of box the store didn't carry and the manager offered to google what stores DID carry the box I was looking for! When I had a storage space here, the facilities were clean and the billing was clear. Very happy with the services provided and excellent customer service. Thank you!

Response from Extra Space Storage (4/27/2022)

Hi Kieran, thank you for your review. We're glad our team goes above and beyond for their customers. We're committed to providing excellent customer service and clean faciltiies. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 15, 2022

Dan R.

Posted On Google

OVERALL RATING

Good space, easy access, safe and close into town. The staff was helpful and clear about their policies. If I need storage again I will return here.

Response from Extra Space Storage (4/15/2022)

Thank you for your kind words, Dan. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 13, 2022

Jack W.

Posted On Google

OVERALL RATING

Attention to detail, extra effort to secure units, and a mindset of Customer Service. Love this place. The best in Santa Fe by far!

Response from Extra Space Storage (4/13/2022)

Thank you for your kind words, Jack. Security is our top priority and we appreciate that you have trusted us with your belongings! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!