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Extra Space Storage facility on 4155 State Route 31 - Clay, NY
(102 REVIEWS)

Clay self storage at 4155 State Route 31

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7510

Directions

Intersections/Landmarks

State Route 31 and NY-481

Directions from the North

Drive south on NY-481 S. Take Exit 12. Turn left onto State Route 31/NY-31 E. Our facility will be on your left at Great Northern Mall.

Directions from the South

Drive north on NY-481 N. Take Exit 12. Turn right onto State Route 31/NY-31 E. Our facility will be on your left at Great Northern Mall.

Directions from the East

Drive west on State Route 31. Pass Morgan Rd and continue west. Our facility will be on your right at Great Northern Mall.

Directions from the West

Drive east on State Route 31. Pass NY-481 and continue east. Our facility will be on your left at Great Northern Mall.

Frequently Asked Questions at 4155 STATE ROUTE 31

Where can I store my RV when not in use?

Why should I use a climate controlled storage unit in Clay?

What items need climate controlled storage in Clay, NY?

What size storage unit do I need for a _ bedroom apartment/home at Extra Space Storage's 4155 State Route 31 storage facility?

Is it safe to store electronics in a storage unit in Clay, NY?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Bethany D.

Posted On Google

OVERALL RATING

Easy and most affordable option around. Very friendly customer service.

Response from Extra Space Storage (7/2/2022)

Thank you for the excellent review, Bethany! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!

June 30, 2022

Jennifer G.

Posted On Google

OVERALL RATING

Easy experience goin go to the storage space! Staff is very friendly and the area was clean. They took the time to explain everything to me! Wonderful!

Response from Extra Space Storage (7/1/2022)

Hi Jennifer, thanks so much for your review! We are thrilled to hear your experience was easy. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything.

June 30, 2022

Kayla A.

Posted On Google

OVERALL RATING

Couldn't have asked for a better experience. I was super appreciative that Matt was still able to help me get setup even though I came in at the last minute on a Saturday. They make the process of renting very easy!

Response from Extra Space Storage (7/1/2022)

Hi Kayla, thanks so much for your review! We are thrilled to hear your experience was the best. We're glad Matt was still able to help you get set up. Stop by our office if you need assistance or have any questions.

June 23, 2022

Ulysses B.

Posted On Google

OVERALL RATING

Extra storage helps any way they can, they are very understanding in tough times and will put your mind at ease when you least expect it. Great place to store your belongings with peace of mind in mind.

Response from Extra Space Storage (6/23/2022)

Hi Ulysses, thank you for your review. We're glad our team was very understanding in tough times and will put your mind at ease when you least expect it. We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions.

June 20, 2022

Michelle H.

Posted On Google

OVERALL RATING

The staff are really nice and work with your situation. It’s really clean and the price is affordable. I’m glad I found this place.

Response from Extra Space Storage (6/21/2022)

Hi Michelle, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Give us a call if you have any questions.

June 15, 2022

Andrew S.

Posted On Google

OVERALL RATING

Very professional and courteous staff!

Response from Extra Space Storage (6/16/2022)

Thank you for the kind words, Andrew! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!

June 15, 2022

Kiale B.

Posted On Google

OVERALL RATING

Amazing staff, Lisa was very helpful.

Response from Extra Space Storage (6/16/2022)

Hello, Kiale. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office or give us a call if there is anything else we can do for you!

June 10, 2022

Ashley R.

Posted On Google

OVERALL RATING

My fiancé Andrew and I just recently purchased a storage unit at the Clay NY facility and I must say I was shocked by how nice the place and how respectful and caring the workers were. The building was extremely clean and there were security cameras that are viewed by their security in the office which makes me feel at ease leaving a lot of our belongings there. It’s a drive-in heated building so you can also leave your electronics in your unit free of worries. There are push carts u can use so when you park your car you can just load everything onto the cart and wheel it to your unit which makes it alot easier and less time consuming moving items. I am very happy and satisfied using this storage unit so definitely check this place out!! *[[ 5 STARS!! ]]* ??????????

Response from Extra Space Storage (6/10/2022)

Thanks so much for taking the time to leave your positive feedback, Ashley! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 8, 2022

Michael B.

Posted On Google

OVERALL RATING

Matt and Lisa are very great. And very great customer service

Response from Extra Space Storage (6/9/2022)

Thank you for the review, Michael! We pride ourselves on having a friendly, accommodating staff and are so happy Matt and Lisa were able to assist you! Feel free to reach out at any time at 888-storage.

June 4, 2022

Mark J.

Posted On Google

OVERALL RATING

Best storage facility I've ever used. Very clean, secure, and convenient accessibility to units. Office staff are incredibly helpful and friendly.

Response from Extra Space Storage (6/4/2022)

Thank you for your review, Mark! Providing renters with clean, secure, and convenient facilities with helpful and friendly staff is our top priority. We're glad we were able to meet your storage needs. Please give us a call at 888-storage if anything comes up!

June 1, 2022

Vitamin W.

Posted On Google

OVERALL RATING

I would definitely use the storage spaces here again. Workers there are super kind and very helpful, the place is clean and the units are nice. Another thing is that it's inside storage so you won't have to worry about the rain. Definitely would recommend to anyone who wants extra storage space!

Response from Extra Space Storage (6/1/2022)

Thanks for the kind words, Vitamin! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (315) 999-1107 if you need anything.

May 21, 2022

Icelyn B.

Posted On Google

OVERALL RATING

Very clean and spacious. Matthew was pleasant and knowledgeable of the space size I would need .

Response from Extra Space Storage (5/22/2022)

Hi Icelyn, thank you for your review! We're so happy to hear that your experience with Matthew and the cleanliness of the facility has been positive! Please stop by the office if you need anything.

May 20, 2022

Niki V.

Posted On Google

OVERALL RATING

This is my first time using Extra Space storage and from my very first phone call Matt made me feel so comfortable booking my daughters space for her college belongings. He then exceeded my expectations by assisting my daughter and calling to assure me that she was fine. I’m so thankful for Matt he was a true Angel!!!!

Response from Extra Space Storage (5/20/2022)

Thanks for the awesome review, Niki! We work hard to meet the expectations of our customers, and we're happy to hear Matt hit the mark for you! Welcome to Extra Space Storage! Don't hesitate to stop by the office or contact us at (315) 999-1107 if you need anything.

May 18, 2022

Chris c.

Posted On Google

OVERALL RATING

Very pleased with my experience. Staff was very helpful with me getting the correct information and proper space for my RV.

Response from Extra Space Storage (5/19/2022)

Thanks for the positive review, Chris! We are glad you had a great experience with us. Please stop by the office or give us a call if there is anything else we can do for you!

May 18, 2022

Michael L.

Posted On Google

OVERALL RATING

Matt was very friendly and helpful. Wanted to rent a space to store my camper outdoors and was able to do so over the phone and through email very quickly. Very convenient!

Response from Extra Space Storage (5/19/2022)

Thank you for the wonderful feedback, Michael. We're thrilled you had a positive experience with Matt at Extra Space Storage. Let us know if we can?do anything else to help at 888-storage.

May 11, 2022

deadman t.

Posted On Google

OVERALL RATING

Nice clean establishment, friendly helpful staff.

Response from Extra Space Storage (5/11/2022)

Hi Deadman The Walker, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by!

May 10, 2022

Time S.

Posted On Google

OVERALL RATING

Clean Climate Controlled Facility. Extra Amazing Staff willing to participate in excellent customer service. 5 Stars ?? ????????

Response from Extra Space Storage (5/11/2022)

Hi Time Shadow, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!

May 7, 2022

H S.

Posted On Google

OVERALL RATING

Matt and Lisa helped us with our storage needs. They were great! There's a lot of space there to park your RVs, trailers, etc. and if you're moving and have a big truck like we did (26 ft.), you can pull it right INTO the storage facility and unload. It was so convenient! Thanks you all!

Response from Extra Space Storage (5/8/2022)

Hi H. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt and Lisa. We are happy to help with any storage needs at 888-storage!

May 7, 2022

Trazzah C.

Posted On Google

OVERALL RATING

If I could rate Extra Space Storage 10 stars, I would. EXCELLENT customer service from Matt. He was courteous, patient, knowledgeable and extremely professional. He went above and beyond, even staying past his work hours to ensure we were able to gain entry to our unit. I was truly relieved that he was there.. that small gesture meant so much.. He’s a true asset to this company…. My son will be a returning sophomore at Syracuse University and Because of Matt, Extra Space Storage will have our business for the next 3 years… Thank you Matt!

Response from Extra Space Storage (5/8/2022)

Hi Trazzah. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Matt! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

May 6, 2022

Tina E.

Posted On Google

OVERALL RATING

EXCELLENT customer service!! Matt and Lisa (gosh, I hope I got the names right) went above and beyond to help my daughter and me. Clean clean clean facility! I really like ESS!!!

Response from Extra Space Storage (5/6/2022)

Thank you for the kind words, Tina! We're committed to providing excellent customer service. We're glad Matt and Lisa went above and beyond to help you and your daughter. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.