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Extra Space Storage facility on 3016 Express Dr S - Islandia, NY
(190 REVIEWS)

Islandia self storage at 3016 Express Dr S

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0805

Directions

Intersections/Landmarks

I-495 and NY-454

Directions from the North

Drive southeast on NY-454 E. Turn right onto Lincoln Blvd. Turn left onto Express Dr S. Our facility will be on your right after Hoffman Ln.

Directions from the South

Drive northwest on NY-454 W. Turn left onto Express Dr N. Turn left onto Long Island Motor Pkwy. Turn left onto Express Dr S. Our facility will be on your right after Hoffman Ln.

Directions from the East

Drive west on I-495 W. Take Exit 57. Merge onto Express Dr N. Turn left onto Long Island Motor Pkwy. Turn left onto Express Dr S. Our facility will be on your right after Hoffman Ln.

Directions from the West

Drive east on I-495 E. Take Exit 57. Merge onto Express Dr S. Our facility will be on your right after Hoffman Ln.

Frequently Asked Questions at 3016 Express Dr S

How do I pay Extra Space Storage?

Does Extra Space Storage provide military discounts?

Will I be able to transfer facilities?

How much space does a 5x5 storage unit have?

Does Extra Space Storage have access hours after the office closes?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

reef o.

Posted On Google

OVERALL RATING

Very good and friendly service from the staff!

Response from Extra Space Storage (6/29/2022)

Thank you for the kind review, Reef. We're glad our team was friendly and helpful! Our team is here to serve you, so give us a call at (631) 582-8505 if you need any future assistance.

June 2, 2022

Mackenzie W.

Posted On Google

OVERALL RATING

Great service! Thank you!

Response from Extra Space Storage (6/3/2022)

Hi, Mackenzie ! Thanks for the positive review, it means a lot to our team. Please call (631) 582-8505 if you have any questions about your rental.

May 28, 2022

eileen a.

Posted On Google

OVERALL RATING

Very welcoming nice attendants. Impressed with the storage space and climate control. Thank you for the tour, you are kind and informative.

Response from Extra Space Storage (5/29/2022)

Hi Eileen, thank you for your review. We're glad our team was very welcoming and nice. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. If you ever need anything, feel free to stop by.

May 24, 2022

Eric M.

Posted On Google

OVERALL RATING

Todd was great! He was able to get me into a larger unit the same day i called and even saved me money!

Response from Extra Space Storage (5/24/2022)

Thanks for the positive review, Eric! We are glad you had a great experience with Todd. Feel free to reach out at any time at 888-storage!

May 5, 2022

Edward C.

Posted On Google

OVERALL RATING

What an excellent storage facility. My company rents from 5 other storage units in the North East US and this location is by far the best and most friendly. I have rented here for almost 3 years and have never had any issues. We have great exterior access to our 10 x 30 unit. Cardboard dumpster access is key for our business and it really helps to have access on site. There is plenty of guest parking, and the facility is in a fantastic location for Long Islanders, right next to the LIE. Debra is fantastic to deal with and always greet us by name when they see us.

Response from Extra Space Storage (5/6/2022)

Thanks for sharing your positive experience, Edward. We're committed to being your go-to stop for all your local storage needs! We're glad Debra is fantastic to deal with and always greets you by name when they see you. Thank you for being a loyal customer! Stop by our office if you need assistance or have any questions.

April 28, 2022

brian l.

Posted On Google

OVERALL RATING

I needed to find a large storage space asap,when I called extra space storage and was assisted immediately and welcomed by representative Todd.Highly recomend this facility

Response from Extra Space Storage (4/28/2022)

Thank you for the kind review, Brian. We're glad Todd was able to help! Our team is here to serve you, so give us a call at (631) 582-8505 if you need any future assistance.

March 18, 2022

P M.

Posted On Google

OVERALL RATING

My unit is in Islandia near the expressway. It currently has no manager, so managers of other facilities handle issues on a rotating basis. On 3/17/2022 I called regarding questions I had regarding my unit and my bill. I spoke with EVELYN, a manager of a different facility who was in Islandia that day. Evelyn treated me as if I was the most important customer Extra Space Storage has, even though it's not her facility and I just have a small unit. She was friendly, courteous & understanding. She told me she would get an answer for me and call me back as soon as she had one. Later that day she actually did call me back! Just like she said she would! She not only answered the question I had, she also got me a reduction in my monthly bill. Evelyn made me feel as if I was a valued customer. She should be put in charge of training new managers because customer service like this is good for business. Long Island has a million different storage facilities, but I'll recommend Extra Space to anyone & everyone - all because of Evelyn.

Response from Extra Space Storage (3/18/2022)

Hi P, thank you for your review. We're glad Evelyn treated you as if you were the most important customer we have. We pride ourselves on having a friendly, courteous, and understanding staff, so we are thrilled to hear that you had such a positive experience renting with us! Thanks for recommending Extra Space Storage! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

January 6, 2022

patrick b.

Posted On Google

OVERALL RATING

An awesome experience! I just drove 3 hours and was greeted by your friendly staff. She was very helpful and patient as I had an important call come in she waited until I was done and was great. I was walked through the whole process and had no issue. Great facility great employee!

Response from Extra Space Storage (1/7/2022)

Thank you, Patrick, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

December 19, 2021

New Y.

Posted On Google

OVERALL RATING

Grande

Response from Extra Space Storage (12/20/2021)

Thanks for the awesome review, New! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (631) 582-8505 if you need anything.

November 15, 2021

Jack N.

Posted On Google

OVERALL RATING

Great prices friendly staff ,sills rd

Response from Extra Space Storage (11/16/2021)

Jack, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 9, 2021

Jackie/Jaclyn P.

Posted On Google

OVERALL RATING

Great service. They took care of my needs immediately and gave me a space in an easy to access location. It's my first time renting a space, so the extra care I was given was a big help. Dave is great!

Response from Extra Space Storage (11/9/2021)

Thank you for the kind words, Jackie/jaclyn! We're committed to providing excellent customer service. We're glad our team took care of your needs immediately and gave you a space in an easy-to-access location. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

October 11, 2021

Lichi U.

Posted On Google

OVERALL RATING

I had a great experience after dealing with another storage place that turned out to be misleading. Davey was an excellent associate. He was the reason i booked my unit.

Response from Extra Space Storage (10/11/2021)

Thanks for the positive review, Lichi! We are glad you had a great experience with Davey. If you ever need any assistance feel free to stop by or call us at (508) 852-2945.

May 24, 2021

Seth R.

Posted On Google

OVERALL RATING

Matt was so helpful

May 16, 2021

Joseph M.

Posted On Google

OVERALL RATING

Friendly, helpful staff. Facility clean. My stuff is happy here

Response from Extra Space Storage (5/19/2021)

Hi Joseph, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 5, 2021

Gerrie D.

Posted On Google

OVERALL RATING

Matt and Dave are very helpful professionals, and pleasant to work with. The 5 by 5 storage unit is perfect for my needs. Office, storage corridors, and my unit are clean. Glad I chose Extra Storage Unit.

Response from Extra Space Storage (5/8/2021)

Hi Gerrie, thank you for your review. We're glad Matt and Dave are very helpful, professional, and pleasant to work with. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad you chose Extra Space! Stop by our office if you need assistance or have any questions.

April 15, 2021

Rudolph N.

Posted On Google

OVERALL RATING

We are not certain if you are aware of the mold problem that exists in our unit, It has been devastating for us as we still pay month to month. Thank you Matt Bruce for your concerned actions, you really stepped up for your company and helped us with our situation. Matt Bruce it's been a pleasure working with you during this terrible situation. You are a major asset to your establishment and I hope your compensated for your dependability and attitude. Thanks Mr. Mrs.Rudolph J. Navarra

Response from Extra Space Storage (4/20/2021)

Hi Rudolph, thank you for your review. We're glad Matt really stepped up for our company and helped you with your situation. We agree Matt is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. We look forward to serving you again in the future! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

March 26, 2021

Sarah d.

Posted On Google

OVERALL RATING

Dave is absolutely amazing! Made the experience super easy.

Response from Extra Space Storage (3/27/2021)

Thank you for taking the time to leave your feedback, Sarah! We're so happy to hear Dave was able to make your rental process easy! Give us a call at (631) 582-8505 if you need any future assistance.

March 18, 2021

John B.

Posted On Google

OVERALL RATING

Nice and clean, but every year they raise the rates. Im not getting anything extra for it.

Response from Extra Space Storage (3/24/2021)

Hi John, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 8, 2021

S D.

Posted On Google

OVERALL RATING

Fantastic customer service.

Response from Extra Space Storage (3/9/2021)

Thank you for the kind words, S! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 8, 2021

Tom M.

Posted On Google

OVERALL RATING

Was price shopping a few locations, absolutely excellent customer service, highly recommend this company.

Response from Extra Space Storage (3/13/2021)

Thank you for the kind words, Tom! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.