Poughkeepsie Self Storage at 2169 South Rd

Staff was great and informative. Been using extra space storage for 5 years and never had a issue. Highly recommend!

I was dreading going to get a storage space but I have to admit, the folks at ExtraSpace Storage made the entire task painless and simple. Brendan was patient and efficient, and between he and his colleague, the entire experience was very friendly. I was in and out in a few minutes, having secured the exact storage space I was hoping for. In my opinion, the price is good too. I’ll keep using ExtraSpace Storage for all of my storage needs!

As a first time customer, my encounter with Extra Space Storage was top-notch! I began my reservation online, but Brendan was apt in correcting and completing it with me over the phone. He had such patience and a kind attitude the entire time which often isn't experienced at most businesses. All in all, five stars and would definitely recommend.

Rhonda at the front desk was incredibly helpful and kind. The facilities are very clean and my overall experience was great!

The Extra Space in Poughkeepsie NY was a life saver. I’m closing my store front and needed a unit for the tables and chairs as I transition. Trying to be proactive, I looked up a unit and started the paperwork online. However, just as I was about to pay, the office lead Brenden calls to greet me because he just saw my reservation pop in and wanted to assist me. Well, I was pleasantly surprised because the facility had just opened at 9:30a and his call came at 9:35a and he was so welcoming and kind. Funny thing is, I’m really glad he called because what I had reserved was much smaller than what I needed. He assured me could help and would need to get back to me shortly once he had confirmed the unit he had in mind was still available. Ten minutes later, Brenden called back with all the details and was able to take my payment and get me set up right over the phone. The set up experience with Brenden was great. When I arrived, my lock was waiting in my unit and I was thoroughly pleased with how bright, airy and clean the unit was!! I’m glad I made the right choice with Extra Space. Oh, and one last note, I have to say Brenden is a star player. He made my contactless experience a smooth one, but what took my review over the top was his final call of the evening; when he informed me that my unit was improperly locked. Not unlocked to the naked eye but to some who is truly thorough and has the customers best interest at heart. I’ve been super emotional closing my store after the holidays & being pregnant, so I’ve been looking for any moments to bring me joy. And To be honest, I’m also a former District Manager from a competing storage facility, so parts of me always expect great service but getting it is usually the problem. However not with Brenden, he was AMAZING & needs to be recognized for his tremendous work, so THANK YOU BRENDEN & Happy New Year!

easy, clean and safe

Easy purchase & set up. Online rate is cheaper. Was ready for me within hours. Place was clean, easy to navigate and very secure.

Great costumer service, very helpful, and inviting.

Very nice staff and very nice clean facility!

EXTRA SPACE STORAGE IS VERY CLEAN, ELEVATORS WORKS PERFECTLY & THERE IS MORE THAN ENOUGH CARTS TO USE. BRENDAN AND RONDA WERE VERY ATTENTIVE TO MY NEED THEY LISTENED KEENLY TO WHAT I HAD TO SAY & RECOMMENDED THE PERFECT STORAGE SPACE FOR ME WHICH WERE SO CONVENIENTLY LOCATED RIGHT BY THE ELEVATOR. THEY ARE SUCH PLEASANT & COURTEOUS PEOPLE. THEIR RATES ARE VERY AFFORDABLE & IM GLAD GOD CHOSE EXTRA SPACE STORAGE FOR ME. P.s. TELL THEM ISHANA RECOMMENDED YOU CAUSE TRUST ME YOU WONT BE DISAPPOINTED.

Rhonda and Brendan are very friendly and helpful.

Brendan the store manager is amazing! Always very nice- patient and has great customer service. No matter the question asked, he delivers. Thank you!!! Lisa Dunn

Rhonda and Brendan were great! Needed to store a sectional sofa and they got me the perfect unit!

Great customer service. Got a call very quickly after reserving a space and Rhonda was really friendly and helpful. Seems like someone who loves their job!

The whole experience was very smooth. Front office was super friendly and helpful. Moving is stressful enough and they helped ease some of this stress. Highly recommend.

I thought renting a storage space would be complicated and mundane until my experience yesterday with Brendan & Rhonda. I completely revised my notes! They took time to explain the process and answered all my questions. They even walked me through various unit which made me even more comfortable with the renting process. They were patient and very professional! Not one time did I feel like I couldn’t ask a question. Even more impressive was the fact that they were never pushy! They only wanted to help. They are assets! I would highly recommend them!! Edinam & Serwaah.

This is our 3rd time renting here and we have always been very satisfied. Rhonda was so very helpful in helping us find just the right unit for our needs. Seamless operation.

Choosing and renting a unit was extremely simple online, and I was provided unit details and access instructions very quickly. The facility is clean, bright, and easy to access. I've only been a renter for a couple days, but so far the experience has been very positive and met my expectations!

Brendan N. Was AMAZING!!! He made the process of getting a storage unit super easy and quick!! He had us all set and ready in no time at all!! Gave great directions on how to find out unit and it was perfect!

I had an amazing experience at the Poughkeepsie location on Route 9. Facility is extremely clean and secure. The staff is also amazing and provides the best service. It was a pleasure being assisted by Borge Brenden and Ronda (I apologize if I spell your names incorrectly). I highly recommend this company , especially this location. :)