I can not even begin to explain how kind everyone was, between online questions, phone calls, and in person. I was very anxious about renting because just a week before I was ripped off by a different company. These people reassured me and made sure I was 100% comfortable and understood everything. The property is very well maintained, and secured. They make sure your stuff is safe. They are by far the LEAST expensive around. 10/10 I will recommend them

Great Service from all!!! Delivered exactly what was expected with enthusiasm and joy! Thank you!!!

Very helpful in moving out!

Great staff wicked friendly

UPDATE ~ As of Feb 2025, Went to unit to start my car and take it for a spin since I hadn’t been out in 62 days. Unfortunately, when I got to this location, I couldn’t get into my unit. The handle and bottom of unit door was covered with about 6” of ice and snow!! ???? A friend of mine helped out, thankfully!! ???? He had a plastic snow shovel, a metal snow shovel and an ice pick in his SUV! The plastic shovel could not get the job done. He had to use the ice pick and metal shovel to clear the snow and ice away from in front of the unit door. It took about 15 minutes. It was a pain in the a$$!!! My car is a low profile car so every bit of the snow and ice had to be cleared away, otherwise I wasn’t going to be able to get my car out or back inside. The picture I posted was after 5 minutes of working to clear the snow and ice away. The new person who works there, Mark, was not on the premises. I got there a few minutes after 12 noon and he already had a sign on the office door that he wasn’t returning until 2 PM. I don’t know what I would’ve done if I couldn’t get a hold of my friend to help get my unit opened. Even if I had a shovel and an ice pick myself, I could not have possibly cleared that mess up because I’m still recovering from a T7 fracture in my back!! I don’t know what this company expects from renters in this situation. Anyone renting a unit from this location should be aware that you may or may not get into your unit if it has recently snowed and iced over, unless you have the strength and proper tools to get yourself in. Also, while walking back to my friend’s SUV, he noticed a 3 inch screw on the pavement in front of my unit and I picked up a 3 inch nail. Luckily, I didn’t drive over them when I took my car out of the unit or when I drove it back inside!! My car will stay in storage for another two months and I hope I don’t run into this situation the next time I go there… Original review from Dec 2024 was 5?? when I dealt with Harley, who was marvelous!!!… I was looking for an indoor space to store my BMW for the winter and came across this business on the internet. I’ve been dealing with Harley, who is very friendly, extremely professional and has the patience of a saint!! He is responsible for 2 storage locations in the Glens Falls area. He’s extremely busy but handles it all like a PRO!! I got lucky this past weekend when I contacted him!! He provided exceptional care to me. He researched, explained & reserved the appropriate type of unit I needed to store my low profile vehicle inside. He took his time explaining all the details to me, got me a nice unit, and processed my payment accordingly. When I stored my car earlier today, this location was super busy, but he took excellent care of everyone and everything with a smile!! It’s a pleasure doing business with him!! If you’re in need of a place to store your possessions or a vehicle, give Extra Space Storage a call and ask for Harley!! I’m so glad I did!! ???? WTG, Harley!! ?????? (I forgot to take pics/video because there was a mini snow blizzard going on, when I was there, but will next time.)

I had to wait 3 hours for the man at the storage units to check me in , Then the parking spot was not even marked out, so he gave gave a good guessed the parking space. Check in on line was easy, nice people.But like everything these days prices have gone up and I can’t afford it. William Allen

They were more than helpful in saving me money while needing to move last minute.

I needed to immediately access my storage unit but had lost my keys.Luckily your employee,after reviewing my identification, quickly opened the unit. Great Job!!

Absolutely fantastic experience, friendly and quick!!!

Harley was a great help!