Charlotte self storage at 10140 S Tryon St

Always friendly, nice, and clean. Well priced.

Very easy and to the point customer service! Michelle is always very helpful and a pleasure to work with. She stayed late to assist with switching over my storage unit on a Saturday. The customer service is top notch!

Michelle was great!! Very attentive and gave me options!! The facility is clean and well lit inside! Best storage facility I've used without an increase in price!!

Hey Michelle rocks. She has excellent service got me in and out !

Quick and easy...process took less than 10 mins Thanks Michelle

I had an awesome experience with Tara. Always friendly and available when needed. Great communication skills!

Simple, efficient move-in and superb on-site customer service. Highly recommend if you need a clean, well-maintained storage solution.

Had such an amazing experience today with Michelle. I needed access to our storage units for an employee but I was two hours away. Michelle jumped through hoops to get us access to the units by helping with waivers, etc. She saved so much time and reminded me why we rent with Extra Space. Forever grateful.

Michelle had excellent customer service providing great knowledge to assist me in my decision to use extra space storage

Michelle was an absolute pleasure. She acknowledged me when I walked in, she was very helpful, she answered all my questions, and gave me suggestions. She was patient and kind. She even gave me tips on packing certain items. Also the property was clean. Michelle is an excellent example of what it means to provide exceptional customer service.. I reserved a unit today. I checked Public storage and though the price was the same, I chose Extra Space Storage because Michelle went above and beyond. I am using Extra storage for a second time. My past review is above. Again, I come in Michelle does not only provide excellent customer service but she remembers me. That meant a lot to me..She answered all my questions. She is simply amazing! She is extremely knowledgeable and always has a smile on her face.

Our closing of our new home in Charlotte got pushed back by 2 days. Needless to say, we had already given up our apartment in NYC and had a mini van packed with our belongings before we got the disappointing news. Our realtor reached out to Extra Space Storage and Michelle was very understanding and helpful. We were able to secure a reasonably priced storage unit at short notice. They made this process seamless for us and we couldn’t have been more happier. Thank you Michelle and team, much appreciated. Signed, Chris and James

After a long week of moving from a house to an apartment I needed to find a small storage unit. I came to Extra Space Storage on S. Tryon since it’s close to my new place and Michelle was working. Unfortunately this location had no small units available and that could’ve been the end of the conversation but Michelle went above & beyond!! She offered to check another near by location and not only did she find exactly what I needed, she signed me up, gave me my code and took care of all my needs from her location. After an exhausting day this was such a huge help! I left her location and was able to move all my stuff in the Fort Mill location immediately. Thank you Michelle for your amazing customer service!!!

Michelle was very courteous and professional.

Outstanding customer service by Michelle! So friendly and kind walked me through all the things I needed to know about renting a storage unit. I would give more stars if I could. Highly recommend using them for all things storage!

I had my stuff in storage about a year and a half here. Never had any problems. My questions were always answered. Communication was always there. Michelle helped me a lot and she is very much appreciated. She also has a fun and friendly personality!

Awesome people with awesome personalities! Great service and fast response time. I definitely recommend anyone to store their items at this location. The staff shows extra support for you and your extra space unit! ??

love this place. its perfect

Michelle has a great personality, amazing customer services, and she is so helpful and understanding. She was very quick in checking me in to get my storage unit. I definitely recommend this location for your needs.

I don't even know where to begin about Michelle. SHE IS ABSOLUTELY AMAZING!! She went above and beyond to help me get a storage for my mom. My mom has early stage dementia, so she gets a little confused and anxious, but Michelle was VERY patient and VERY professional. She made my mom very comfortable, and my mom cannot wait to meet her. Michelle I can't thank you enough! YOU ARE AWESOME!! I would recommend this place to anyone. Michelle is your go to lady?

Friendly team and easily accessible storage.the only reason for 4 instead of 5 stars us because after 3months, they raised my monthly rate.