Extra Space Storage facility on 950 Cherry St - Kent, OH
(241 REVIEWS)

Kent self storage at 950 Cherry St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0365

Directions

Intersections/Landmarks

Between Rt 261 and Mogadore Road; 1 mile west of University plaza on Cherry Street, on the left hand side.

Directions from the North

Drive south on N Mantua St. Turn right onto Haymaker Pkwy. Turn left onto Pearl St. Turn left onto Stow St/Summit St. Turn right onto Mogadore Rd. Turn right onto Cherry St. Our facility will be on the left after Enterprise Way.

Directions from the South

Drive north on Mogadore Rd. Cross E Howe Rd and continue straight. Turn left onto OH-261 W. Turn right onto Cherry St. Our facility will be on the right before Enterprise Way.

Directions from the East

Drive west on OH-261. Cross S Water St and continue straight. Turn right onto Cherry St. Our facility will be on the right before Enterprise Way.

Directions from the West

Drive east on E Howe Rd. At the roundabout, take the fourth exit onto OH-261/Northeast Ave. Turn left onto Cherry St. Our facility will be on the right before Enterprise Way.

Frequently Asked Questions at 950 CHERRY ST

Do I have to sign a lease to get a storage unit in Kent?

How much space do I need for RV storage?

Can I visit my storage unit after hours at 950 Cherry St?

Can I use a storage unit as a gym at 950 Cherry St?

Can you store a car in self storage at 950 Cherry St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Robert K.

Posted On Google

OVERALL RATING

The renting of a storage unit was so simple and electronic DocuSign made it a quick process! Angelina at this location was also extremely helpful!

Response from Extra Space Storage (3/8/2022)

Thank you for the excellent rating, Robert! We're happy we were able to provide a smooth rental experience. We're glad Angelina was also extremely helpful! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

June 23, 2022

Ben L.

Posted On Google

OVERALL RATING

I spoke to Angela about a smaller storage space but since they weren't available at the time I left my number for the next availability. They called me back 2 days later to tell me they have an availability. They were fast, easy to work with, and very courteous.

Response from Extra Space Storage (6/24/2022)

Hi Ben, thanks so much for your review! We are thrilled to hear your experience with Angela was positive and are always here to help with your storage needs! Give us a call at (330) 677-3410 or stop by the office if you need anything!

June 19, 2022

Annabelle F.

Posted On Google

OVERALL RATING

The people we talked to were so helpful and friendly. My boyfriend and I were looking all over the place for a storage unit and everyone was either full or kinda sketchy. We almost went with another place but I just felt uneasy about them so he told me we could check out Extra Space first. They made me feel so much more comfortable with the whole process and made it so easy to get a unit on our budget.

Response from Extra Space Storage (6/19/2022)

We appreciate you taking the time to share your feedback, Annabelle. We know that your items are important to you, so we make it a priority to provide a safe and secure self-storage experience. We are thrilled you have felt safe renting at our property. We're always here to help at 888-storage if you have any questions or need assistance with your rental!

June 7, 2022

Bryan B.

Posted On Google

OVERALL RATING

Prices go up regularly , easy access, called and explained on fixed income they do have options but if you don't ask you won't know what they can offer . Gave three stars based on the price increasing and being on fixed income .

Response from Extra Space Storage (6/8/2022)

Hi Bryan, thank you for the review. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please give us a call to discuss what options we may have for you, we can be reached at 888-storage.

May 14, 2022

Janelle S.

Posted On Google

OVERALL RATING

My son was looking for a storage unit on Saturday night he found one here. They are very helpful.

Response from Extra Space Storage (5/15/2022)

Hi Janelle, thank you for your review. We're glad our team was able to help! If you ever need anything, feel free to stop by.

May 14, 2022

Sprout D.

Posted On Google

OVERALL RATING

Incredibly friendly staff who love to help. I talked to the manager with the curly hair with highlights (I am so sorry I didn’t get your name!) and she was phenomenal. Kind, helpful and made my day better. Storage units are clean, easy to access and well maintained!

Response from Extra Space Storage (5/15/2022)

Hi Sprout, thank you for your review. We're glad our team was friendly and love to help. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!

May 13, 2022

Cathy S.

Posted On Google

OVERALL RATING

I am a returned happy customer who is sad to be leaving I have nothing but good experiences with them they are amazing I would recommend them to anyone family or friends the employee is the best she is sweet nice and always willing to help if any one needs it always waves and has a smile thank you Angelina for making my stay both times a good one.

Response from Extra Space Storage (5/13/2022)

We're so excited to have you back at Extra Space Storage, Cathy. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! We are thrilled to hear your experience was good. We appreciate you recommending us to your friends and family. Stop by our office if you need anything in the future!

April 30, 2022

Logan B.

Posted On Google

OVERALL RATING

Angelina was the bomb. Great customer service and was super attentive when I had concerns due to not having experience renting a unit before.

Response from Extra Space Storage (5/3/2022)

Thank you for the kind review, Logan. We're glad Angelina was super attentive and able to help! Our team is here to serve you, so give us a call at (330) 677-3410 if you need any future assistance.

April 30, 2022

Shawnda J.

Posted On Google

OVERALL RATING

Angelina helped us get exactly what we needed at the best price possible!! Definitely recommend again!!

Response from Extra Space Storage (5/3/2022)

Thank you for the kind review, Shawnda. We're glad Angelina was able to help you find the perfect size unit at the best price possible! We are happy to have you store with us. Our team is here to serve you, so give us a call at (330) 677-3410 if you need any future assistance.

April 30, 2022

GINAWINZ1

Posted On Google

OVERALL RATING

Angelina (hope I have her name correct) was courteous, personable & extraordinary in customer service. She assisted in providing us storage space and solved any problems or questions we had. The spaces are kept well & secure. This is the most convenient out of the way storage yet it was accessible. I recommend this business for any storage needs especially with the great customer service provided by Angelina.

Response from Extra Space Storage (5/4/2022)

Hi Ginawinz1, thank you for recommending us. We're glad Angelina was courteous, personable, and extraordinary in customer service. We prioritize providing secure and well-kept facilities and are so glad to hear your experience reflects that. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.

April 22, 2022

Christy C.

Posted On Google

OVERALL RATING

Easy online rental

Response from Extra Space Storage (4/22/2022)

Hi, Christy ! Thanks for the positive review, it means a lot to our team. Please call (330) 677-3410 if you have any questions about your rental.

April 20, 2022

Joanna G.

Posted On Google

OVERALL RATING

it was very easy to book a unit and the process was fast!

Response from Extra Space Storage (4/20/2022)

Thank you for the excellent rating, Joanna! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

April 17, 2022

Robert P.

Posted On Google

OVERALL RATING

The facility was clean , well lit and taken care of. Everything was easy. Acquiring the unit. Getting in and out of the unit. Exiting the unit at the end. Staff was exceptional.

Response from Extra Space Storage (9/30/2021)

Thank you, Robert! We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! We think our team is great too! Stop by our office if you need anything in the future!

April 15, 2022

Shaun H.

Posted On Google

OVERALL RATING

It's a good storage place. Has many sizes

Response from Extra Space Storage (12/8/2021)

Hi Shaun!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (330) 677-3410 or stop by the facility!

April 14, 2022

Jeff D.

Posted On Google

OVERALL RATING

Easy registration for our unit. Super friendly staff who called to assure our customer satisfaction!! We are looking forward to renting here. Had an issue with my card on file, so Angelina contacted me right away. Can't say enough about her customer service!!

Response from Extra Space Storage (3/15/2022)

Hi Jeff! Thank you so much for the positive review. We pride ourselves on having a friendly staff, so we are thrilled to hear that Angelina contacted you right away. We're committed to providing excellent customer service. If you ever need anything don't hesitate to give us a call at (330) 677-3410 or stop by the facility!

April 12, 2022

Laura P.

Posted On Google

OVERALL RATING

My card was hacked again, Angelina was very prompt in returning my call and assured me that my account would not be compromised. The staff at this facility is always accommodating

Response from Extra Space Storage (4/13/2022)

Hi Laura, thank you for your review. We're glad Angelina was very prompt in returning your call and assured you that your account would not be compromised. Stop by our office if you need assistance or have any questions.

April 4, 2022

A G.

Posted On Google

OVERALL RATING

Professional and courteous! Easy process!

Response from Extra Space Storage (4/15/2021)

Hi A, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office if you need assistance or have any questions.

April 4, 2022

Pamela F.

Posted On Google

OVERALL RATING

This place took my money for four solid years never missed an Auto Pay but a couple of months back my husband died and this place raised rates my so high I couldn't pay after I explained my situation so I lost my husband and everything I have ever had in 68 years of life BEWARE!!!

Response from Extra Space Storage (11/10/2019)

Thank you for leaving us a rating, Pamela. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (330) 677-3410 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

March 31, 2022

Joy B.

Posted On Google

OVERALL RATING

It was easy to setup.

Response from Extra Space Storage (3/31/2022)

Thank you for the excellent rating, Joy! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

March 23, 2022

Kelly J.

Posted On Google

OVERALL RATING

Clean friendly affordable

Response from Extra Space Storage (3/23/2022)

We know you have many options for storing your belongings and are committed to being the cleanest, most friendly, and most affordable storage solution in your neighborhood. Thanks for being a loyal customer, Kelly! Stop by our office if you need assistance or have any questions.