Oklahoma City self storage at 7124 NW 122nd St

I called around to get prices from 3 storage places. Debbie was the only one to call me back with a follow up call to see if there was anything else i needed for my storage needs. I made an appointment to come see the units and found the perfect one. Debbie was extremely professional and polite. If anyone ask me to recommend a storage facility, it will definitely be this place and ofcourse Debbie. She is a wonderful asset to your company.

You would think that a storage facility would be operated by an impersonal employee. After all, following the initial rental, it’s an automatic renewal each month. Not the case at the Extra Space storage on NW 122nd just west of Rockwell. Debbie has taken a personal interest in whether my storage is accessible, adequate, safe, and affordable. She promptly answers the phone and is interested in making sure that my questions are answered. If you appreciate being treated with respect and in a professional manner, you’ll like Extra Space Storage. Debbie has earned them my 5-star review! UPDATE: Just rented another unit for a family member and Debbie went to the extra trouble of checking to be sure that door easily rolled up and that the light was working. She found a burned out light - a bad light fixture - so she stayed late to be sure that we got a different unit where the lighting was good and where we could easily drive out truck to unload. 5-star service!

I had to call around to find in a emergency evacuation a storage place. Mr. Don was so kind and helpful in this time of stress when we had the storm. He made sure and call me back to see if I was doing well. He helped me step by step over the phone since I couldn’t go in person because of the heavy snow. I am super grateful and so pleased by the service provided. Strongly recommended this place . Specially dealing with Mr. Don at Rockwell and 122nd. I have a heavy accent and he was so kind and Pacient. The other Extra Space located at N MacArthur and Britton was very nice the lady called Mr. Don to make sure he will hold me the spot left. Amazing people ! Thank you so much. Spanish: Yo tuve que llamar y averiguar de emergencia debido a que tuve que evacuar mi apartamento y el señor Don me trato muy amable y me ayudo mucho durante ese tiempo de estrés. El se aseguró y me llamo para ver si yo estaba bien. El me ayudo paso a paso por el teléfono para hacer el contrato ya que no podía ir en persona por la nieve. Estoy súper agradecida por el servicio que el me proveyó. Recomiendo altamente este lugar con el señor Don en la calle Rockwell y la 122nd. Yo tengo un acento pesado y el fue muy amable y paciente . Muchas gracias!

Very helpful, excellent service! Area is very clean and easy to get to. Have not used space yet but very pleasant experience so far.

This is my second time working and speaking with Donald. He is awesome! I’ve been with this facility over 5 years and the last few months have been tough. Donald took the time to bring a little joy to my day. Thank you!

The staff at Extra Space Storage is top notch!! They are so friendly and helpful. I’ve worked with the staff at 2 separate locations and they are all exceptional. Donald is the best!

The online promotion drew me in, but I stayed because of the customer service! I made an online reservation for a storage space and then I spoke with Donald, the manager, and right away I knew we would be taken care of. He took his time with the lease and explained different promotions that were going on so that I got the best deal for my situation. I had some concerns with being able to have access during a certain time frame but Donald came through again & settled my fears! He was very informative of the whole process from beginning to end. We were driving in from Texas so we did not have a chance to view the property before hand, but it's a nice & clean outdoor drive up storage facility. I am extremely happy with my decision to be using Extra Space Storage & am grateful for Donald's time and willingness to go the extra mile.

Always a great experience; my wife and I have used this location as well as both of our adult daughters. Donald is absolutely great to work with and we appreciate his professionalism! Competitive rates, great location, climate control; couldn’t ask for more. Definitely recommended!

Donald really took care of of my needs on such short notice. Double his stars??

Great customer service! I originally purchased a smaller unit then I decided I needed more space, I was able to switch with no issues!

Donald was a great help!! Very knowledgeable and kind. Went above and beyond to make sure my new space would be clean.

The manager Donald was great. He was very informative and made the process smooth.

First time storage renter and I'm super excited about my time with Extra Space Storage. Donald was an absolute delight! He made the entire rental process super easy and understandable! I read prior raving reviews about storing here and I I was sold! I believe that my possessions are in good hands! ?? Thanks again, Donald!!

Great service! Donald was really helpful and kind. Never had any kind of problem with my unit at all, it’s a good place to store your stuff.

I'd like to show my appreciationand respect to Donald the site manager at this location!!! He went above and beyond, giving me a courtesy call regarding my account. My credit card on file expired any my auto payment wasn't processing correctly. He called before I accrued any late charges and updated my card on file. It's refreshing to do business with someone who communicates well and puts their clients first. I have 2 units at this location and two more at another ESS location. I will continue to do business with this company because of the people they find to assist their clients. Call Donald, and he will do his best to take care of your storage needs! Thank you Donald!!

I have rented an indoor unit for the last year. The unit access is very good. I have had no issues with temperature control problems and the staff regularly sprays for bugs and provide rodent control. Not only have I had a great experience overall with Extraspace Storage but the staff is very friendly, informative and helpful. Donald, the property manager, is great. Very kind and helpful. I’m ending my lease soon since it is no longer needed but wouldn’t hesitate to lease from him again!

Donald was so helpful and kind. He called and helped us avoid a late fee, as well as helped us out for future payments. Great customer service! In today’s world, kindness is so appreciated. The storage unit is very clean, and access is extremely easy. We are happy we chose Extra Space Storage!

Donald is very helpful. Each time we have had to communicate about either payments or extra space, he has happily assisted with those details. Without hesitation. He never makes you feel as if he is in a rush. You have his full attention. He has made the process very easy as well as welcoming. Thanks a million Donald!!!

Great storage facility. The manager, Donald, was incredibly nice and helpful. The storage rooms are clean and well kept. The climate controlled building is two story. There are carts to help transport your stuff and an elevator to get to the second floor if you don't want to take the stairs. Great place.

I had a great experience with this place, Donald was very friendly, polite and professional. I highly recommend this location.