Extra Space Storage facility on 197 Dexter St - Cumberland, RI
(449 REVIEWS)

Cumberland self storage at 197 Dexter St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8894

Directions

Intersections/Landmarks

Intersection of Dexter St and Curran Rd

Directions from the North

Drive south on Hines Rd. Turn left onto High St. Turn left onto Dexter St. Our facility will be on the right after Curan Rd.

Directions from the South

Drive north on Broad St. Turn right onto Mill St. Turn left onto High St. Turn right onto Dexter St. Our facility will be on the right after Curan Rd.

Directions from the East

Drive southwest on Newport Ave. Pass CVS and continue onto Highland Ave. Enter Rhode Island and continue onto Dexter St. Our facility will be on the left.

Directions from the West

Drive southeast on RI-123. Turn left at CVS onto Broad St. Turn right onto Dexter St. Our facility will be on the right after Curan Rd.

Frequently Asked Questions at 197 Dexter St

Are storage units climate controlled at 197 Dexter St?

How secure are storage units at 197 Dexter St?

Can you store a car in self storage at 197 Dexter St?

Can I store my boat in a storage unit at 197 Dexter St?

What is the largest outdoor storage space I can rent at 197 Dexter St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Steve M.

Posted On Google

OVERALL RATING

Very prompt and helpful response after making my online reservation, details about the rental unit and storage facility were immediately sent. I haven't moved items into the storage facility yet, but so far five stars for customer service and follow-through!

Response from Extra Space Storage (7/3/2022)

Thanks for the awesome review, Steve! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

July 2, 2022

Cliff D.

Posted On Google

OVERALL RATING

Great storage location, very clean, secure, and great options. Gave it 4 stars bc their pricing is high and when they do increases its almost without warning; meaning they increase the rent fast while you're a customer there. So that being said it's never a flat rate it increases overtime quickly.

Response from Extra Space Storage (7/2/2022)

Thank you for choosing Extra Space Storage! We really appreciate this feedback, Cliff! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please call us to discuss your rental rate at 888-storage.

June 30, 2022

Brittany W.

Posted On Google

OVERALL RATING

Convenient, safe and clean facilities! Good service, the was always pleasant and friendly and it was a very smooth rental process.

Response from Extra Space Storage (6/30/2022)

Thank you for your feedback, Brittany! Providing renters with convenient, clean, and secure facilities is our top priority. We're happy we were able to provide a smooth rental experience. Don’t hesitate to stop by the office if you need anything.

June 20, 2022

Tiffany H.

Posted On Google

OVERALL RATING

Jim was very thorough. Jim is nice and has great customer service

Response from Extra Space Storage (6/20/2022)

Thanks for the awesome review, Tiffany! We work hard to meet the expectations of our customers, and we're happy to hear Jim hit the mark for you! Don't hesitate to stop by the office or contact us at (401) 722-1211 if you need anything.

June 15, 2022

Cassandra T.

Posted On Google

OVERALL RATING

Jim Laurie assisted me with renting a storage unit today. Jim was professional, thorough, pleasant, and very helpful! The location was clean and well maintained.

Response from Extra Space Storage (6/15/2022)

Thanks for taking the time to leave us a review, Cassandra! We are so glad Jim could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 9, 2022

Dennis M.

Posted On Google

OVERALL RATING

Just a rock star place. 100% of my concerns were addressed. My questions and requests were listened to, with the proper advice suited to my situation given. It was a great experience.

Response from Extra Space Storage (6/9/2022)

Thank you for taking the time to leave your feedback, Dennis! We're so happy to hear our manager was able to make your rental process hassle-free! We are happy to help with any storage needs at 888-storage.

June 8, 2022

Lia R.

Posted On Google

OVERALL RATING

Extra Space Storage was the best experience I have had with a storage facility. This location is meticulously clean and maintained regularly. It's competitively priced, safe and secure. The facility provides ease of access along with free carts to assist with transitioning items to and from, decreasing the number of trips back and forth to your vehicle. What added to the experience was the excellent customer service. Dave and Jim were an absolute pleasure to interact with! Personable, friendly, informative and super helpful not to mention their great sense of humor. Moving isn't fun, but it was because of them. The facility is equipped with a restroom and water fountain which came in as a handy value add especially on long days. I won't hesitate to rent from them again. Thanks Dave and Jim!

Response from Extra Space Storage (6/9/2022)

Hi Lia, thanks so much for your review! We are thrilled to hear your experience was the best you have had with a storage facility. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. We're committed to providing excellent customer service. We're glad Dave and Jim were an absolute pleasure to interact with, personable, and friendly. Stop by our office if you need anything in the future!

June 5, 2022

Calvin S.

Posted On Google

OVERALL RATING

Friendly staff. Easy to book online.

Response from Extra Space Storage (6/5/2022)

Thank you for the excellent rating, Calvin! We're happy we were able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

May 20, 2022

Di D.

Posted On Google

OVERALL RATING

Jim was very helpful. Answered all our questions. Also Gary day before was very helpful and informative also. Thank you

Response from Extra Space Storage (5/20/2022)

Thank you for the kind review, Di. We're glad Gary and Jim were informative and able to help! Our team is here to serve you, so give us a call at (401) 722-1211 if you need any future assistance.

May 13, 2022

Kathy

Posted On Google

OVERALL RATING

David was awesome ?? Definitely recommended.

Response from Extra Space Storage (4/29/2022)

We think David is great too! Thanks for recommending us, Kathy. If you ever need anything, feel free to stop by.

May 6, 2022

Xethius T.

Posted On Google

OVERALL RATING

Great experience thanks a lot to Jim Laurie & Dave Almedia !t They Helped me out a lot and worked with me to resolve my problems.

Response from Extra Space Storage (5/6/2022)

Thank you for the kind review, Xethius Terrell. We're glad Jim and Dave were able to help! Our team is here to serve you, so give us a call at (401) 722-1211 if you need any future assistance.

May 2, 2022

Jackson P.

Posted On Google

OVERALL RATING

Classic

May 1, 2022

dawn A.

Posted On Google

OVERALL RATING

Dave helped me out alot especially during my bad situation an time I have been with this storge for a long time . He is very kind an caring an it's unfortunate he is married! ??

Response from Extra Space Storage (12/11/2019)

Dawn, thank you for taking the time to leave your feedback! We are so happy to hear you’ve had a great experience renting with Dave. Give us a call at (401) 722-1211 if you need any future assistance.

April 26, 2022

Alison M.

Posted On Google

OVERALL RATING

Jim and Dave are very helpful, nice and professional. The storage space is clean and easily assessable. I’m very happy with the service and experience. I highly recommend.

Response from Extra Space Storage (4/26/2022)

Hi Alison, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Jim and Dave! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 22, 2022

Amber W.

Posted On Google

OVERALL RATING

Great Experience with extra space storage. They are very clean and safe. Would 100% Recommend Extra space storage. Great prices, great security, accommodated everything.

Response from Extra Space Storage (4/22/2022)

Thanks for the kind words, Amber! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (401) 722-1211 if you need anything.

April 17, 2022

dennis922

Posted On Google

OVERALL RATING

Very organized and clean units. Easy people to work with.

Response from Extra Space Storage (4/17/2022)

Hi Dennis922, your great rating is appreciated! We make it a priority to provide clean, well-organized facilities with easy to work with staff so we are glad to hear your experience reflects that. As always, give us a call at 888-storage if you need anything.

April 16, 2022

karen l.

Posted On Google

OVERALL RATING

Place is very clean and the Dave is very friendly

Response from Extra Space Storage (4/16/2022)

Hi Karen, thank you for your review! We're glad Dave was very friendly. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 13, 2022

katie A.

Posted On Google

OVERALL RATING

place is great ! Jim and Dave always called before my payment was late which was muchhhhh appreciated. honestly rarely seen anyone there but every time i went was very clear and easy to access.

Response from Extra Space Storage (4/13/2022)

Thanks for taking the time to leave us a review, Katie! We are so glad Jim and Dave could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 3, 2022

Donald C.

Posted On Google

OVERALL RATING

Great staff, and besides rate changes great place to store things.

Response from Extra Space Storage (4/4/2022)

Hello, Donald. Thank you for the 5-star review! We're so happy our staff has been helpful! Please call us at 888-storage if you have any questions about your rental rate.

March 26, 2022

Amanda C.

Posted On Google

OVERALL RATING

Jim was extremely helpful and very informative! He made the process very easy for me and explained everything thoroughly. 10/10 experience.

Response from Extra Space Storage (3/26/2022)

Thanks for the great review, Amanda! We're glad Jim was helpful and informative. Please call us at (401) 722-1211 if you have any questions!