Columbia Self Storage at 1721 Clemson Rd

My first time here and it was a pleasant experience. The office manager is customer oriented and aims to please.

I would recommend anyone to visit Ronesha at extra storage space.. I went in clueless on what I needed and the process. She was knowledgeable and took her time to explain any questions I asked. Her customer service is excellent.. Thanks I will be back soon ? no more shopping around for me!

Been a renter for almost 3 years. I have seem much improvement since Ronesha Boneparte (store manager) have taken over the site.

Extra Space and Storage provided stellar service from start to finish. My unit was clean and neatly kept as was the building. The location manager, Ronesha, is professional and was very helpful when I called with questions. If I’m ever in need of storage space again then Extra Space and Storage will be my choice!

The customer service I got was awesome.

This is my first time renting from Extra Space Storage and so far, it’s been a wonderful experience. I’ve had the pleasure of interacting with Ronesha today. I must say, I wasn’t having the best of days but talking to Ronesha made my day. I could hear in her voice she cares about people. So many involve themselves in customer service only to sound like they hate their life. I’ve been in customer service a very long time and just my interaction alone earlier today is enough for me to feel comfortable storing my belongings here. I’d thought about returning to Public Storage on Hardscrabble Rd so I’d reserved a unit there. They’d left a few voicemails for me; a couple terrible in tone. I called them back before calling Ronesha back and the woman (I won’t say her name) answered as if she hated her job. It wasn’t until I told her I was calling about a reserved unit that she perked up. I thoroughly dislike that! I cancelled my reservation there. Ronesha with Extra Space made me feel valued and cared for! I LOVE how she referred to my mom as “our mom” and my brother as “our brother.” I’m telling you, with so much going on in the world coupled with life’s ups and many down’s, interacting with Ronesha lifted my spirits. Oh, she also educated me on the difference between their storage insurance and private renters/storage insurance (your own). She also offered storage supplies without that pushy sales pitch. I enjoyed every second of my interaction with Ronesha and look forward to my time storing things here. Ronesha, you’re a gem. God bless you.

This was my second time doing business with Extra Space Storage and from the first exchange (speaking with Spencer) to the follow up call from the on site manager (Ronesha) the experience was yet again, professional and friendly. Ronesha was able to assist me in making the best decision on what size unit would best serve me. Her friendly disposition helped me relax while dealing with the stressors of moving. I highly recommend Extra Space Storage on Clemson Rd.

Renesha Bonaparte was excellent very friendly patient and welcoming. She explained everything was easy to understand great experience!!!

great staff, easy access, will be there for a while, very happy with overall location and cleanliness

This is a great storage facility, manager Ronesha was a great help in selecting the right unit for me while waiting to close on my house.

I give 5 stars for the service I have received at Extra space storage staff they are super they take care of the customer with a one care. They are curtious sincere and do there job with pride

I went in last minute to find a storage unit and Ronesha the store manager was an excellent help! She got me the best rate with fast and friendly customer service!

Ronesha Bonaparte is a doll! We received prompt service with her! In and out with our stuff safely in storage in 30 minutes! Her friendliness was refreshing! We highly recommend working with her!

This past week I visited Extra Space Storage to inquire about a storage unit. I received a warm welcome from the office managers, Kylee and Ronesha, I felt very safe as proper social distancing and sanitation measures were in place. Furthermore, all staff were professional and took the time to preform a showing of the different types of units that were available. Overall great experience! I would recommend everyone to visit the Clemson Rd. Extra Space Storage location for all of your storage needs!

The front desk consultant was phenomenal. Very professional, personable, and helpful????????????

The manager was very friendly and the process was seemless. The property is very clean. So far, great experience

Ms. Ronesha was a wonderful person to my husband and I and it was a very great feeling to know that she was the one whom to help us in our time of need during a time when we were moving all of our stuff out of our current residence. I would definitely recommend her to help out at this place. It is a very clean environment.

I had a great experience working with Ronesha and the management staff at this Extra Space location. The prices were reasonable and she made sure to communicate with me regularly to ensure I had everything I needed to move in. I'd definitely recommend this location to anyone looking for storage space.

Ronesha was AMAZING from beginning to end! She called IMMEDIATELY following the phone call i had with “new customer” customer service (as my local Extra Space Storage Manager) and handled everything very professionally. When i arrived to the location she was very friendly and welcoming, showed me the units that were available and handled all the contract things smooth and swiftly! Very pleased with her customer service and the up keeping of the establishment.

We are using extra space because of a fire in our home and as we have already been traumatized, everything feels more difficult. Your employee Ronesha Boneparte has been wonderful. She has been patient, kind, professional and incredibly helpful. We rented one unit and needed to change it right in the middle of the move in and she made it a quick and easy transition. She is a gem and we are absolutely grateful for her professionalism and even more for her kindness. She deserves a raise, a promotion, whatever you can do to reward her. She certainly deserves it!