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Extra Space Storage facility on 2417 E Stone Dr - Kingsport, TN
(174 REVIEWS)

Kingsport self storage at 2417 E Stone Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7499

Directions

Intersections/Landmarks

US-11W and TN-93

Directions from the North

Drive south on TN-93 S. Turn right onto the US-11W N ramp. Turn left onto US-11W S/E Stone Dr. Turn right after Ultimate Shine Car Wash. Our facility will be straight ahead.

Directions from the South

Drive north on TN-93 N. Merge onto US-11W N/E Stone Dr. Turn right after Ultimate Shine Car Wash. Our facility will be straight ahead.

Directions from the East

Drive west on US-11W S/E Stone Dr. Turn left at Providence Flooring and Paint. Our facility will be straight ahead.

Directions from the West

Drive east on US-11W N/E Stone Dr. Turn right at Providence Flooring and Paint. Our facility will be straight ahead.

Frequently Asked Questions at 2417 E Stone Dr

Can you run a business out of a storage unit in Kingsport, TN?

How secure are storage units at 2417 E Stone Dr?

Where can I store my RV in Kingsport, TN, when not in use?

What is the largest outdoor storage space I can rent in Kingsport, TN?

Can you store a car in self storage at 2417 E Stone Dr?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 20, 2022

steve s.

Posted On Google

OVERALL RATING

Kevin was patient, knowledgeable and helped us get the best deal.

Response from Extra Space Storage (6/20/2022)

Hi Steve, thank you for your review. We're glad Kevin was patient, knowledgeable, and helped you get the best deal. Please stop by the office or give us a call at 888-STORAGE.

June 11, 2022

karen l.

Posted On Google

OVERALL RATING

We used 3 units at Extra Space Storage. All the units were clean and accessible 24/7. Kevin and John provided excellent service whenever we needed advice. They were helpful when we needed to contact movers and as we closed out our units, they helped make our leaving simple and easy. Thank you guys for being so great.

Response from Extra Space Storage (6/12/2022)

Thanks for the great review, Karen! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Kevin and John reflects that! Please call us at (423) 402-8423 if you have any questions!

May 16, 2022

Tammy G.

Posted On Google

OVERALL RATING

Good location, friendly staff and unit was affordable. We will be using again next year.

Response from Extra Space Storage (5/17/2022)

Hello, Tammy. Thank you for the 5-star review! We're so happy we could help. If there is anything we can do for you, please let us know at 888-storage.

May 13, 2022

Tim S.

Posted On Google

OVERALL RATING

So far I can't say enough good things about my experience with Extra Space Storage. From the rental process to meeting John at the unit and him walking me through the process. Two thumbs up.

Response from Extra Space Storage (5/14/2022)

Thank you for the kind review, Tim. We're glad to hear John was able to walk you through your rental process and make it a positive experience! Our team is here to serve you, so give us a call at (423) 402-8423 if you need any future assistance.

April 29, 2022

Becca J.

Posted On Google

OVERALL RATING

John and Kevin do a wonderful job when it comes to customer service and making you feel welcome. Easy to open maintain and close out a unit. Would definitely recommend to everyone!

Response from Extra Space Storage (5/3/2022)

Thanks for the kind words, Becca! We're glad you had a wonderful experience with John and Kevin. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (423) 402-8423 if you need anything.

April 21, 2022

Courtney D.

Posted On Google

OVERALL RATING

John is FANTASTIC to work with. Helped us with some last minute changes from moving in out of state and was kind from start to finish. Will absolutely do business here again!

Response from Extra Space Storage (4/22/2022)

Thank you for the kind words, Courtney. We're glad John was helpful and kind! Our team is here to serve you, so give us a call at (423) 402-8423 if you need any future assistance.

April 8, 2022

Anna B.

Posted On Google

OVERALL RATING

The current manager & employees are great re: friendliness and helpfulness plus this company keeps things in top top shape like the automatic doors WORKING vs the previous owner as it has changed hands many times

Response from Extra Space Storage (4/9/2022)

Thank you for the kind review, Anna. We're glad our team has been friendly and helpful! Our team is here to serve you, so give us a call at (423) 402-8423 if you need any future assistance.

April 6, 2022

Michelle E.

Posted On Google

OVERALL RATING

John and Kevin have been great to work

Response from Extra Space Storage (4/7/2022)

Thank you for the review, Michelle! We pride ourselves on having a friendly, accommodating staff, and are so happy John and Kevin were able to assist you. If you ever need anything, please stop by!

March 21, 2022

Heather C.

Posted On Google

OVERALL RATING

I absolutely love love renting from here its always super easy and clean and cost-efficient

Response from Extra Space Storage (3/22/2022)

Hi Heather Cron, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If there is anything we can do for you, please let us know at 888-storage.

March 18, 2022

Zackary C.

Posted On Google

OVERALL RATING

Very professional and great to work with! Great deals also!

Response from Extra Space Storage (3/18/2022)

Thank you for the review, Zackary. We're glad our team was professional and great to work with! Our team is here to serve you, so give us a call at (423) 402-8423 if you need any future assistance.

March 9, 2022

Matt H.

Posted On Google

OVERALL RATING

I had chosen to use extra space storage for there covered rv storage. It was great, easy access, location was secure plenty of room. I was on the fence because it was more than I wanted to pay, but I went for it anyways. A couple months later I got a letter from them saying the rate was increasing 30 dollars. This is a 23% increase!! Needless to say my rv isn’t there anymore. However I would consider moving back in for the same or lower rate.

Response from Extra Space Storage (3/17/2022)

Thanks for the feedback, Matt. We're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

March 8, 2022

my p.

Posted On Google

OVERALL RATING

The gentleman who helped me was very nice and considerate. His boss was equally as nice and considerate. He took time to help me figure out the size of the unit I needed. He also did it during the pouring down rain. I forgot his name but I'll try to update with it soon. Thanks guys for taking care of me.

Response from Extra Space Storage (3/8/2022)

Thanks, My Precious! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 8, 2022

Paula K.

Posted On Google

OVERALL RATING

Excellent service. John was thorough and helpful!

Response from Extra Space Storage (3/8/2022)

Hello, Paula. Thank you for the review. We're so glad John could meet your storage needs. Please stop by the office if you need anything!

February 28, 2022

Kim P.

Posted On Google

OVERALL RATING

Love this place! Super helpful and amazingly nice office staff today when we were working in our unit!

Response from Extra Space Storage (2/28/2022)

Hi Kim, thank you for your reiew. We're glad our team was super helpful and amazingly nice. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 28, 2022

Tony H.

Posted On Google

OVERALL RATING

Very professional attitude paid close attention. To what.storage place ithat..i.needed. very..correct experience over all.ajob well.done..Thank you.very Much. From.the.Heart.again a.job well.done.Tony

Response from Extra Space Storage (3/1/2022)

Hello, Tony. Thank you for the 5-star review! We're so happy Tony could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage!

February 23, 2022

Jon B.

Posted On Google

OVERALL RATING

Great storage company. Very friendly and easy to work with. Will definitely use in the future.

Response from Extra Space Storage (2/23/2022)

Hi Jon!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (423) 402-8423 or stop by the facility!

January 29, 2022

Jeff J.

Posted On Google

OVERALL RATING

Good experience friendly staff

Response from Extra Space Storage (1/29/2022)

Hi, Jeff ! Thanks for the positive review, it means a lot to our team. Please call (423) 402-8423 if you have any questions about your rental.

January 25, 2022

Justin C.

Posted On Google

OVERALL RATING

Fast friendly And helpful to me for my last minute Storage needs.

Response from Extra Space Storage (1/24/2022)

We're grateful for your rating, Justin. Call us at (423) 402-8423 if you have any questions or need assistance with your rental!

January 14, 2022

Katelyn O.

Posted On Google

OVERALL RATING

Customer Rep Kevin has helped us on multiple occasions with cutting the lock off our unit because we lost the key, working with late payments and making payments. Great facility even better customer service ??

Response from Extra Space Storage (1/15/2022)

Thank you for the review, Katelyn! We pride ourselves on having a friendly, accommodating staff and are so happy Kevin was able to assist you! Let us know if we can?do anything else to help at 888-storage.

January 8, 2022

Jack F.

Posted On Google

OVERALL RATING

Great place to rent storage facilities. Very friendly staff and prices are very affordable

Response from Extra Space Storage (1/8/2022)

Thanks for sharing your positive experience, Jack. We're committed to being your go-to stop for all your local storage needs! We're glad our team was very friendly. Stop by our office if you need assistance or have any questions.