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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0579
Intersections/Landmarks
S Germantown Rd and Winchester Rd
Directions from the North
Drive south on S Germantown Rd. Turn right onto Winchester Rd. Our facility will be on your left.
Directions from the South
Drive north on S Germantown Rd. Turn right onto Winchester Rd. Our facility will be on your right.
Directions from the East
Drive west on Winchester Rd. Pass S Germantown Rd and continue west. Our facility will be on your left.
Directions from the West
Drive east on Winchester Rd. Pass S Germantown Rd and continue east. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
June 9, 2022
Posted On Google
Henry has Awesome customer service,clean facility..I will definitely recommend family and friends here...
Response from Extra Space Storage (6/10/2022)
Hi Marcette, thank you for your reveiw. We're glad Henry has awesome customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We appreciate you recommending us to your friends and family. Stop by our office if you need anything in the future!
May 25, 2022
Posted On Google
The manager was ALWAYS friendly and helpful.
Response from Extra Space Storage (5/25/2022)
Hi Bryan, thank you for your review. We're glad our manager was always friendly and helpful. As always, give us a call at 888-storage if you need anything.
May 18, 2022
Posted On Google
Very friendly , excellent customer service
Response from Extra Space Storage (5/18/2022)
Thank you for the kind words, Breya! We're committed to providing excellent customer service and very friendly staff. If you ever need anything, feel free to stop by.
April 16, 2022
Posted On Google
Have been with them for many years. Great customer service!!!
Response from Extra Space Storage (4/16/2022)
Thank you, Nancy, for the great review! Your loyalty is appreciated! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (901) 759-4888 if anything comes up!
April 1, 2022
Posted On Google
My experience was good and on point. Very helpful and met our need.
Response from Extra Space Storage (4/1/2022)
Hi Joy, thanks so much for your review! We are thrilled to hear your experience was good and on point. We're glad our team was very helpful and met your needs. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 1, 2022
Posted On Google
In the past with customer service in memphis in addition to the treatment with my other storage I have been dissatisfied and let down time and time again. In this case, Henry was very helpful and knowledgeable of products and options. I am 100% satisfied with the service and strongly recommend using extra space storage with him as a representative. Keep up the good work. ????
Response from Extra Space Storage (1/6/2021)
Hi King, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Henry! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
April 1, 2022
Posted On Google
Cleanliness and ease of accessing the property are priority, both of which are superb at this location. Henry is an awesome Manager, and his customer service skills are exceptional!
Response from Extra Space Storage (4/1/2022)
Hi Jenelle, thank you for your review! We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! We think Henry is great too! Stop by our office if you need anything in the future!
March 2, 2022
Posted On Google
Henry,is so awesome at his job. He contacted me and took care of the problem that I was having with my storage unit. He answered all of my questions and concerns honestly and efficiently. I highly recommend him without a doubt. Thanks,Henry!!
Response from Extra Space Storage (3/2/2022)
Thank you for the kind words, Latanya. We're glad Henry contacted you and took care of the problem that you were having with your storage unit, answering all of your questions and concerns honestly and efficiently. Don’t hesitate to reach out if you need anything at 888-STORAGE.
February 15, 2022
Posted On Google
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Response from Extra Space Storage (2/15/2022)
Thank you for your feedback, Justin! We love to hear that our customers are happy with Extra Space. Please call (901) 759-4888 if you have any questions about your rental.
February 15, 2022
Posted On Google
I was in duress from my house fire and the young man helped me so much that I couldn’t do anything but cry. He is a wonderful asset to your company.
Response from Extra Space Storage (8/30/2019)
Hi Tranise, thank you for your review. We're glad our manager helped you so much. We agree he is such an asset to our team! Stop by our office if you need assistance or have any questions.
February 15, 2022
Posted On Google
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Response from Extra Space Storage (2/15/2022)
Hi Freedom!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (901) 759-4888 or stop by the facility!
February 11, 2022
Posted On Google
Thanks to Mr. Henry at Extra Space Storage for his outstanding customer care and understanding of issues families are facing during this difficult time during the pandemic. As a single parent is has been a struggle to deal with every day situations and it’s nice to run across people who care and try to help. If you ever need a unit this is the place to come. Very happy about my decision on picking this storage unit.
Response from Extra Space Storage (12/3/2021)
Hi Sherrell, thank you for the amazing review of Extra Space! We are so happy to hear Henry provided you with outstanding customer service during your recent visit. Your recommendation means a lot to us. Give us a call at 888-storage or stop by the office if you need anything!
February 9, 2022
Posted On Google
Mr. Henry is very great and most helpful... enjoyed my stay here. Clean units and they care about there customers
Response from Extra Space Storage (2/10/2022)
Hello, Bobby. Thank you for the review. We're so glad Mr. Henry could meet your storage needs. Please stop by the office if you need anything!
January 29, 2022
Posted On Google
Henry was great
Response from Extra Space Storage (1/29/2022)
Thanks for the positive review, Leo! We are glad you had a great experience with Henry. Don't hesitate to reach out to us at 888-storage if you need anything!?
January 27, 2022
Posted On Google
Great facility, very clean and good people to deal with. Henry the site managers is very professional It was a great experience dealing with him.
Response from Extra Space Storage (1/29/2022)
Hi Josh, thank you for your review! We're so happy to hear that your experience with Henry and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.
January 25, 2022
Posted On Google
Great quick helpful service Kinsey Thompson
Response from Extra Space Storage (1/25/2022)
Thank you for the excellent rating, Horace! We're happy we were able to provide a smooth rental experience. Don’t hesitate to reach out if you need anything at 888-STORAGE.
January 17, 2022
Posted On Google
Great service, wonderful staff. Thumbs up.
Response from Extra Space Storage (1/17/2022)
Hi, Valerie ! Thanks for the positive review, it means a lot to our team. Please call (901) 759-4888 if you have any questions about your rental.
January 17, 2022
Posted On Google
The best customer service hands down!!!
Response from Extra Space Storage (1/17/2022)
Thank you for the kind words, Tavias! We're committed to providing excellent customer service. Don’t hesitate to reach out if you need anything at 888-STORAGE.
January 17, 2022
Posted On Google
Henry provides great customer service and answer questions !
Response from Extra Space Storage (1/17/2022)
Hi Evelyn, thank you for your review. We're glad Henry provides great customer service and answer questions! Stop by our office if you need assistance or have any questions.
January 6, 2022
Posted On Google
The customer service was wonderful! Henry was knowledgeable & absolutely was amazing!! He was very helpful, accommodating & answered all of my questions.
Response from Extra Space Storage (1/7/2022)
Hello, Rhonda. Thank you for the 5-star review! We're so happy Henry could help. Please give us a call at 888-storage if you need further assistance with your storage needs!