Extra Space Storage facility on 4649 Kirby Pkwy - Memphis, TN
(431 REVIEWS)

Memphis self storage at 4649 Kirby Pkwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Customer Service Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm

Conveniently Located Near You

Located near the corner of Kirby Pkwy and E Shelby Dr, Extra Space Storage serves Memphis residents near Bennington, Pinnacle Point, and Richwood. Locals will recognize our facility next to Shell and Burger King.

A Versatile Self Storage Solution

Extra Space Storage on Kirby Pkwy offers a large selection of storage units, climate-controlled storage, vehicle storage, and exceptional security. We're your go-to solution in Memphis!

Storage Units to Fit Your Needs

Finding the space you need is easy at our Memphis storage facility! We have units from 5x5 to 10x30 with features like indoor access, first-floor access, drive-up access, and more.

Secure Storage

To ensure your safety at our facility, we utilize security features like video surveillance, an on-site resident manager, and electronic gate access. It's the peace of mind you want!

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Indoor & Outdoor Vehicle Storage

Looking for secure vehicle storage in Memphis? Extra Space Storage on Kirby Pkwy offers enclosed drive-up units and large outdoor parking spaces that can handle storing a variety of vehicles from cars, motorcycles, RVs, boats, and more!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Accommodates trucks larger than 20 feet
  • Wide-driving aisles to accommodate large moving trucks
  • Deliveries accepted
  • On-site office
  • Solar site

Experience the Extra Space Difference

When you choose Extra Space Storage, you'll get the best service in the industry! Our facility is always clean, well-maintained, and secure, and our friendly, professional staff is available to help you however they can. We go above and beyond to deliver an excellent experience. Contact us to reserve a storage unit in Memphis today!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0637

Directions

Intersections/Landmarks

Kirby Pkwy and E Shelby Dr

Directions from the North

Drive south on Kirby Pkwy. Pass E Raines Rd and continue south. Our facility will be on your right.

Directions from the South

Drive north on Crumpler Rd. Continue onto Kirby Pkwy. Our facility will be on your left.

Directions from the East

Drive west on E Shelby Dr. Turn right onto Kirby Pkwy. Our facility will be on your left.

Directions from the West

Drive east on E Shelby Dr. Turn left onto Kirby Pkwy. Our facility will be on your left.

Frequently Asked Questions at 4649 KIRBY PKWY

What items need climate controlled storage in Memphis, TN?

What size storage unit do I need for my car at 4649 Kirby Pkwy?

How much space do I need for RV storage?

How secure are storage units in Memphis?

What is the smallest storage unit I can rent?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 7, 2022

Krishna M.

Posted On Google

OVERALL RATING

Great customer service and very professional! Jasmine was very helpful and had everything I needed. She answered all my questions and took care of everything quickly. I would recommend this establishment and her to everyone. Just simply the best of the best! The Kirby Rd. location is the best!

Response from Extra Space Storage (5/8/2022)

Thank you for the kind words, Krishna! We're committed to providing excellent customer service and very professional staff! We're glad Jasmine was very helpful, had everything you needed, and answered all your questions. If you ever need anything, feel free to stop by.

April 27, 2022

Lotisshia W.

Posted On Google

OVERALL RATING

Great customer service I was a wreck when I came in I was all over the place she explained everything to calmed me down .she made it so simple.she was very helpful above an beyond. She made my experience with storing my items feel easier an secure an on point.it was very clean .the windows to the front desk was so clean I reached for a card an noticed the cards was behind the glass.lol I told her you don't see cleanliness like that in a lot of stores.i was a inspiration for hotel so I no cleanliness. Yall get 20 stars ?? ?? thanks sn the associate that served me was Jennifer tetethrake

Response from Extra Space Storage (4/29/2022)

Thanks for the kind words, Lotisshia! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 27, 2022

Charnelle L.

Posted On Google

OVERALL RATING

When I say exactly what I needed on my hour break at work . Came in and got excellent service from Jennifer and West. Stop by and see then fro their excellent deals.

Response from Extra Space Storage (4/27/2022)

Thank you for the kind words, Charnelle! We're glad you got excellent service from Jennifer and West. Stop by our office if you need assistance or have any questions.

April 21, 2022

Rhonda G.

Posted On Google

OVERALL RATING

I am very satisfied with my extra space storage…customer service was great and the unit that I am renting is perfect for my needs….clean, safe and convenient…

Response from Extra Space Storage (4/22/2022)

Thanks for the positive review, Rhonda! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 20, 2022

Mario T.

Posted On Google

OVERALL RATING

Jennifer and Jasmine was soo cool and down the earth very patient with me and my needs. Thank you!

Response from Extra Space Storage (4/21/2022)

Thank you for the review, Mario! We pride ourselves on having a friendly, accommodating staff, and are so happy Jennifer and Jasmine were able to assist you! Give us a call at 888-storage if you have any questions.

April 20, 2022

Razorback G.

Posted On Google

OVERALL RATING

Had a great experience with the folks at this location...

Response from Extra Space Storage (4/21/2022)

Hi Razorback, thanks so much for your review! We are thrilled to hear your experience was great. Stop by our office if you need assistance or have any questions.

April 18, 2022

Sherita M.

Posted On Google

OVERALL RATING

The best

Response from Extra Space Storage (4/18/2022)

Hello, Sherita. Thank you for the review. We're so glad we could meet your storage needs. Please let us know if you need anything by emailing us at customerservice@extraspace.com!

April 13, 2022

Tonya D.

Posted On Google

OVERALL RATING

I love Jasmine at Kirby Pkw.location she has the best customer service very helpful..and concerns for others she made my day...Thank you Jasmine...Jen the manager at that location does not have no heart for customer people...don't care about their situation at all ...and I hate that experience with Jen customer service terrible

Response from Extra Space Storage (4/14/2022)

Hi Tonya, thank you for taking the time to leave us a review. We strive to provide excellent service to every customer that walks through our doors, and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make any necessary adjustments. We are always available at 888-storage to help.

April 7, 2022

Tracey B.

Posted On Google

OVERALL RATING

Customer Service is the best yet. Jasmine literally took us to our storage n explained everything. The Best

Response from Extra Space Storage (4/7/2022)

Thank you for the kind words, Tracey! We're committed to providing excellent customer service. We're glad Jasmine took you to your storage and explained everything. Stop by our office if you need anything in the future!

March 31, 2022

Aaliyah D.

Posted On Google

OVERALL RATING

jaz was very helpful showed me my unit was very polite and explained everything I needed to know

Response from Extra Space Storage (3/31/2022)

Hello, Aaliyah. Thank you for the 5-star review! We're so happy Jaz could help. If there is anything we can do for you, please let us know at 888-storage.

March 31, 2022

Harrica R.

Posted On Google

OVERALL RATING

Extraspace was the cleanest storage unit place that I ever been in and they have great customer service!!!!!

Response from Extra Space Storage (4/1/2022)

Hi Harrica, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 30, 2022

Mister M.

Posted On Google

OVERALL RATING

I was served with the most professional experience and help I’ve received in a long time. Mrs Jasmine went above and beyond the call of duty ! Thanks Sincerely Mister M Moore

Response from Extra Space Storage (3/30/2022)

Hi Mister, thanks so much for your review! We are thrilled to hear your experience was professional. We're glad Jasmine went above and beyond the call of duty. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 23, 2022

Mellie S.

Posted On Google

OVERALL RATING

Everyone I came in contact with was wonderful and sweet. This was probably the easiest sign up process ever. Everyone was easy to tall to. Nathan was the person I ended up signing up with and he was great. Wonderful energy and doing everything with a smile which is hard to find.

Response from Extra Space Storage (3/23/2022)

Hi Mellie, thank you for your review. We're glad our team was wonderful and sweet. We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 16, 2022

Bean M.

Posted On Google

OVERALL RATING

Jasmine is an AWESOME representative for the company. She is well mannered, respectful, helpful and polite. Her spirit is welcoming. She even asked if I had any questions of my own that I may have needed answered. Overall, my experience at EXTRA SPACE STORAGE was one that you rarely receive these days. We need more people like Jasmine in this world, THANKS AGAIN !!

Response from Extra Space Storage (3/16/2022)

Thank you for the kind words, Bean. We're glad Jasmine is well-mannered, respectful, and helpful. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 11, 2022

Casey F.

Posted On Google

OVERALL RATING

Excellent customer service!!!

Response from Extra Space Storage (11/18/2021)

Hi Casey, thanks for leaving a 5-star rating! We're grateful to have you as a customer.

February 22, 2022

Keoko W.

Posted On Google

OVERALL RATING

Nathan was very polite and helpful, made my customer experience easy and quick ! Thank you Nathan !

Response from Extra Space Storage (2/22/2022)

Thank you for the excellent rating, Keoko. We are glad Nathan was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

February 14, 2022

Lee M.

Posted On Google

OVERALL RATING

I had a great experience, everything was explained to me, the facility look very nice, and everything seems to be in order! I would recommend this stores to any one! By the way, Miss Brenda was very professional and extremely courteous and helpful!

Response from Extra Space Storage (2/15/2022)

Hi Lee. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We are here to help with any other storage needs at 888-storage.

February 12, 2022

Nathan D.

Posted On Google

OVERALL RATING

The store Manager is amazing. Jen knows her stuff. She is extremely friendly and efficient. Service is always top notch.

Response from Extra Space Storage (2/12/2022)

Thanks for the great review, Nathan! We're glad Jen was extremely friendly and efficient. Please call us at (901) 366-9904 if you have any questions!

February 10, 2022

Keith R.

Posted On Google

OVERALL RATING

Fast service Brenda was very helpful for me. Thanks

Response from Extra Space Storage (1/25/2020)

Thank you for the kind words, Keith. We're glad Brenda was able to help! Our team is here to serve you, so give us a call at (901) 366-9904 if you need any future assistance.

February 7, 2022

LaToya G.

Posted On Google

OVERALL RATING

My overall experience with all the employees I encountered at the Winchester, Hacks Cross, and Kirby locations was good. Everyone was nice and really tried to help me. Upon setup, there were some oversights, but I love how the stores collaborated to get them taken care of. Jennifer at the Kirby location was excellent. Though she was not the original person who set me up, she worked very hard and communicated consistently to make sure I was taken care of. I really appreciate that.

Response from Extra Space Storage (2/8/2022)

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. We are glad to hear that Jennifer communicated consistently to make sure you were taken care of! Thanks for being a loyal customer, Latoya! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.