Our offices will be closed Monday, July 4th in observance of Independence Day. We will re-open for normal business hours on Tuesday, July 5th.
Extra Space Storage facility on 4649 Kirby Pkwy - Memphis, TN
(444 REVIEWS)

Memphis self storage at 4649 Kirby Pkwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
Select a Unit Below

There are no results for those selected filters. Please select different filter options or clear all filters to see available units.

Call for assistance

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0637

Directions

Intersections/Landmarks

Kirby Pkwy and E Shelby Dr

Directions from the North

Drive south on Kirby Pkwy. Pass E Raines Rd and continue south. Our facility will be on your right.

Directions from the South

Drive north on Crumpler Rd. Continue onto Kirby Pkwy. Our facility will be on your left.

Directions from the East

Drive west on E Shelby Dr. Turn right onto Kirby Pkwy. Our facility will be on your left.

Directions from the West

Drive east on E Shelby Dr. Turn left onto Kirby Pkwy. Our facility will be on your left.

Frequently Asked Questions at 4649 KIRBY PKWY

What items need climate controlled storage in Memphis, TN?

What size storage unit do I need for my car at 4649 Kirby Pkwy?

How much space do I need for RV storage?

How secure are storage units in Memphis?

What is the smallest storage unit I can rent?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

David B.

Posted On Google

OVERALL RATING

The staff was very helpful and patient.,while answering my question.I would definitely recommend you check them out.

Response from Extra Space Storage (6/25/2022)

Thanks for the kind words, David! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (901) 366-9904 if you need anything.

June 23, 2022

Annie T.

Posted On Google

OVERALL RATING

Jasmine was very professional and Friendly! AWESOME SERVICE ????

Response from Extra Space Storage (6/23/2022)

Hi Annie, thank you for your review. We're glad Jasmine was very professional and friendly! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

June 17, 2022

April H.

Posted On Google

OVERALL RATING

I'll just say next time I move I will be using them again... Their associate Jasmine is so helpful and polite... She has a great sense of humor and very friendly quick service... I went to the one in Memphis Tn on Kirby/Crumpler and Shelby dr... My neighbor even used them and spoke of Jasmine highly also... I was having a bad day so her warm smile and great energy really helped...

Response from Extra Space Storage (6/17/2022)

Thanks for the awesome review, April! We're glad Jasmine was so helpful and polite. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (901) 366-9904 if you need anything.

June 11, 2022

Alicea B.

Posted On Google

OVERALL RATING

Jasmine is amazing! She was very helpful and patient with helping me finding the right size space for my items and explaining the terms and agreement because I had a lot of questions lol. She made the process a breeze.

Response from Extra Space Storage (6/11/2022)

Thanks, Alicea! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Jasmine was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 23, 2022

MzNikki B.

Posted On Google

OVERALL RATING

I highly recommend you'll stop by and check them out. Hands down the best customer service I've had in awhile. I'm very pleased with the attention and service I received. Jasmine went above and beyond to respond to me. Did I mention quickly? Don't take my word, stop by and see for yourself.

Response from Extra Space Storage (5/24/2022)

Thanks for the awesome review, Mznikki! We work hard to meet the expectations of our customers, and we're happy to hear Jasmine hit the mark for you! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

May 22, 2022

Gregory P.

Posted On Google

OVERALL RATING

Been using for years but rates like everything else it's no longer affordable for me.... No issues just too expensive.will need to move out. . I purchased a ocean shipping container and store my items there..

Response from Extra Space Storage (3/15/2020)

Thank you for leaving us a rating, Gregory. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (901) 366-9904 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

May 18, 2022

Benjamin C.

Posted On Google

OVERALL RATING

Came to the location looking for storage and the young lady Jasmine helped me to find the right size room that I needed to store my household goods. She was very courteous, friendly, and very knowledgeable about storage. Because of her I have gotten all the information I need to secure storage at this location.

Response from Extra Space Storage (5/18/2022)

Hi Benjamin, thank you for your review. We're glad Jasmine helped you to find the right size room that you needed to store your household goods, was very courteous, and friendly. Stop by our office if you need anything in the future!

May 7, 2022

Krishna M.

Posted On Google

OVERALL RATING

Great customer service and very professional! Jasmine was very helpful and had everything I needed. She answered all my questions and took care of everything quickly. I would recommend this establishment and her to everyone. Just simply the best of the best! The Kirby Rd. location is the best!

Response from Extra Space Storage (5/8/2022)

Thank you for the kind words, Krishna! We're committed to providing excellent customer service and very professional staff! We're glad Jasmine was very helpful, had everything you needed, and answered all your questions. If you ever need anything, feel free to stop by.

April 27, 2022

Lotisshia W.

Posted On Google

OVERALL RATING

Great customer service I was a wreck when I came in I was all over the place she explained everything to calmed me down .she made it so simple.she was very helpful above an beyond. She made my experience with storing my items feel easier an secure an on point.it was very clean .the windows to the front desk was so clean I reached for a card an noticed the cards was behind the glass.lol I told her you don't see cleanliness like that in a lot of stores.i was a inspiration for hotel so I no cleanliness. Yall get 20 stars ?? ?? thanks sn the associate that served me was Jennifer tetethrake

Response from Extra Space Storage (4/29/2022)

Thanks for the kind words, Lotisshia! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 27, 2022

Charnelle L.

Posted On Google

OVERALL RATING

When I say exactly what I needed on my hour break at work . Came in and got excellent service from Jennifer and West. Stop by and see then fro their excellent deals.

Response from Extra Space Storage (4/27/2022)

Thank you for the kind words, Charnelle! We're glad you got excellent service from Jennifer and West. Stop by our office if you need assistance or have any questions.

April 21, 2022

Rhonda G.

Posted On Google

OVERALL RATING

I am very satisfied with my extra space storage…customer service was great and the unit that I am renting is perfect for my needs….clean, safe and convenient…

Response from Extra Space Storage (4/22/2022)

Thanks for the positive review, Rhonda! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 20, 2022

Mario T.

Posted On Google

OVERALL RATING

Jennifer and Jasmine was soo cool and down the earth very patient with me and my needs. Thank you!

Response from Extra Space Storage (4/21/2022)

Thank you for the review, Mario! We pride ourselves on having a friendly, accommodating staff, and are so happy Jennifer and Jasmine were able to assist you! Give us a call at 888-storage if you have any questions.

April 20, 2022

Razorback G.

Posted On Google

OVERALL RATING

Had a great experience with the folks at this location...

Response from Extra Space Storage (4/21/2022)

Hi Razorback, thanks so much for your review! We are thrilled to hear your experience was great. Stop by our office if you need assistance or have any questions.

April 18, 2022

Sherita M.

Posted On Google

OVERALL RATING

The best

Response from Extra Space Storage (4/18/2022)

Hello, Sherita. Thank you for the review. We're so glad we could meet your storage needs. Please let us know if you need anything by emailing us at customerservice@extraspace.com!

April 13, 2022

Tonya D.

Posted On Google

OVERALL RATING

I love Jasmine at Kirby Pkw.location she has the best customer service very helpful..and concerns for others she made my day...Thank you Jasmine...Jen the manager at that location does not have no heart for customer people...don't care about their situation at all ...and I hate that experience with Jen customer service terrible

Response from Extra Space Storage (4/14/2022)

Hi Tonya, thank you for taking the time to leave us a review. We strive to provide excellent service to every customer that walks through our doors, and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make any necessary adjustments. We are always available at 888-storage to help.

April 7, 2022

Tracey B.

Posted On Google

OVERALL RATING

Customer Service is the best yet. Jasmine literally took us to our storage n explained everything. The Best

Response from Extra Space Storage (4/7/2022)

Thank you for the kind words, Tracey! We're committed to providing excellent customer service. We're glad Jasmine took you to your storage and explained everything. Stop by our office if you need anything in the future!

March 31, 2022

Aaliyah D.

Posted On Google

OVERALL RATING

jaz was very helpful showed me my unit was very polite and explained everything I needed to know

Response from Extra Space Storage (3/31/2022)

Hello, Aaliyah. Thank you for the 5-star review! We're so happy Jaz could help. If there is anything we can do for you, please let us know at 888-storage.

March 31, 2022

Harrica R.

Posted On Google

OVERALL RATING

Extraspace was the cleanest storage unit place that I ever been in and they have great customer service!!!!!

Response from Extra Space Storage (4/1/2022)

Hi Harrica, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 30, 2022

Mister M.

Posted On Google

OVERALL RATING

I was served with the most professional experience and help I’ve received in a long time. Mrs Jasmine went above and beyond the call of duty ! Thanks Sincerely Mister M Moore

Response from Extra Space Storage (3/30/2022)

Hi Mister, thanks so much for your review! We are thrilled to hear your experience was professional. We're glad Jasmine went above and beyond the call of duty. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 23, 2022

Mellie S.

Posted On Google

OVERALL RATING

Everyone I came in contact with was wonderful and sweet. This was probably the easiest sign up process ever. Everyone was easy to tall to. Nathan was the person I ended up signing up with and he was great. Wonderful energy and doing everything with a smile which is hard to find.

Response from Extra Space Storage (3/23/2022)

Hi Mellie, thank you for your review. We're glad our team was wonderful and sweet. We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!