Extra Space Storage facility on 820 S Greenville Ave - Allen, TX
(170 REVIEWS)

Allen self storage at 820 S Greenville Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7073

Directions

Intersections/Landmarks

S Greenville Ave and E Bethany Dr

Directions from the North

Drive south on US-75 S. Take Exit 33. Merge onto S Central Expy. Turn left onto W Bethany Dr. Our facility will be on your right.

Directions from the South

Drive north on US-75 N. Take Exit 33. Merge onto S Central Expy. Turn right onto W Bethany Dr. Our facility will be on your right.

Directions from the East

Drive west on E Bethany Dr. Pass S Allen Heights Dr and continue west. Our facility will be on your left.

Directions from the West

Drive east on W Bethany Dr. Pass US-75 and continue east. Our facility will be on your right.

Frequently Asked Questions at 820 S Greenville Ave

Why is it important to rent a temperature-controlled storage unit in Allen, TX?

How secure are storage units at 820 S Greenville Ave?

Do I need insurance to rent a storage unit at 820 S Greenville Ave?

What is the smallest storage unit I can rent on 820 S Greenville Ave?

What type of lock do I need for a storage unit at 820 S Greenville Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Sandy P.

Posted On Google

OVERALL RATING

Nice staff and clean facility. Mike is really kind and helpful

Response from Extra Space Storage (6/28/2022)

Hi Sandy, thank you for your review! We're so happy to hear that your experience with Mike and the cleanliness of the facility has been positive! We are happy to help with any storage needs at 888-storage.

June 21, 2022

L M.

Posted On Google

OVERALL RATING

Mike was awesome! Very pleasant and easy rental experience. Access to my climate control unit is easy and secure.

Response from Extra Space Storage (6/21/2022)

Thank you for taking the time to leave your feedback, L! We're so happy to hear Mike was able to make your rental process easy! Give us a call at (972) 908-9324 if you need any future assistance.

June 20, 2022

Paul G.

Posted On Google

OVERALL RATING

Fast and easy service. Nice atmosphere

Response from Extra Space Storage (6/20/2022)

Thank you for the excellent rating, Paul! We're happy we were able to provide a smooth rental experience. If you ever need anything, feel free to stop by!

May 28, 2022

Diane P.

Posted On Google

OVERALL RATING

This is the PLACE! If you need to store your valuables or just get uncluttered, Extra Space Storage is your one stop. I underestimated how much stuff I had, so I needed another storage unit, preferably near the first, Cody & Mike took care of it. They are friendly, courteous, and kind. It's also temperature controlled, which is great for all kinds of storage. Cody& Mike will get you taken care of in no time.

Response from Extra Space Storage (5/28/2022)

Hi Diane. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Cody and Mike. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

May 24, 2022

Chris H.

Posted On Google

OVERALL RATING

Mike was fantastic! Love working with them!

Response from Extra Space Storage (5/24/2022)

Thanks for the positive review, Chris! We are glad you had a great experience with Mike. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 14, 2022

sandra Q.

Posted On Google

OVERALL RATING

Mike and Chris at the Allen location did above and beyond today! I can’t thank them enough great customer service! We need more humans like them ????????

Response from Extra Space Storage (5/14/2022)

Thanks for the positive review, Sandra! We are glad you had a great experience with Mike and Chris. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 7, 2022

Tesa H.

Posted On Google

OVERALL RATING

Mike was so helpful & very kind. Process was quick, easy, & seamless. Thank you Mike!!

Response from Extra Space Storage (5/7/2022)

Thank you for taking the time to leave your feedback, Tesa! We're so happy to hear Mike was able to make your rental process seamless! Give us a call at (972) 908-9324 if you need any future assistance.

May 3, 2022

Janine J.

Posted On Google

OVERALL RATING

Overall I gave four stars because I do not like the rate increase. They doubled in price and I have been a customer for a very long time. So I'm very unhappy about it. But I will say that I like the storage place. It's clean and Mike the customer service person is wonderful and if I could rate him individually him I would give him 10 stars out of 5 because he's so excellent. He's very service oriented every month. He remembers who I am and helps me with my payment and gives me the confirmation number and the other information so I'm happy with his service. He should get a pay raise because he makes their business complete.I'd hire him if I needed an employee.

Response from Extra Space Storage (5/20/2022)

Hi Janine, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We're glad Mike is very service oriented every month, remembers who you are, and helps you with your payment . Please feel free to contact us at (972) 908-9324 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

April 29, 2022

Debra S.

Posted On Google

OVERALL RATING

Employees were extremely helpful and friendly. Very clean and well-maintained building.

Response from Extra Space Storage (4/29/2022)

Hi Debra, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 29, 2022

Sara M.

Posted On Google

OVERALL RATING

The service here is amazing! They genuinely care about getting you the best rate, saving you time and energy. I’ve been with them for over 2 years, and won’t ever think about switching to another location.

Response from Extra Space Storage (5/3/2022)

Thank you for being a loyal customer, Sara! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 18, 2022

monti p.

Posted On Google

OVERALL RATING

Very clear place and professional staff. Price is also better than many other storage places.

Response from Extra Space Storage (4/18/2022)

Hi Monti, thank you for your review. We're glad our team was professional. We are so glad you are satisfied with your rental rate! Stop by our office if you need anything in the future!

April 15, 2022

Donna D.

Posted On Google

OVERALL RATING

The cleanliness and maintenance of this facility is just amazing! It looks brand new although it has been open for three years. Mike was so helpful seeing me through the rental process. I would highly recommend this storage facility to anyone!

Response from Extra Space Storage (4/15/2022)

Hi Donna, your recommendation is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad Mike was so helpful seeing you through the rental process. If you ever need anything, feel free to stop by.

April 7, 2022

Jessica M.

Posted On Google

OVERALL RATING

Extremely helpful and friendly in the office. Facility is clean and carts are always available by the front entrance.

Response from Extra Space Storage (4/7/2022)

Hi Jessica, thank you for your review. We're glad our team was extremely helpful and friendly. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 5, 2022

Karen K.

Posted On Google

OVERALL RATING

Polite, helpful, professional clean. Highly recommend!!

Response from Extra Space Storage (4/5/2022)

Thank you for the kind remarks, Karen! We're so happy to hear we have your recommendation! Feel free to reach out at any time at 888-storage.

April 5, 2022

Charissa S.

Posted On Google

OVERALL RATING

Mike is great to work with!

Response from Extra Space Storage (4/5/2022)

Thanks for the positive review, Charissa! We are glad you had a great experience with Mike. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 30, 2022

Ed T.

Posted On Google

OVERALL RATING

Staff were courteous and professional. Gave me a great rate and were excellent at updating me with any changes in rates and service throughout my experience.

Response from Extra Space Storage (3/30/2022)

Hi Ed!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (972) 908-9324 or stop by the facility!

January 22, 2022

Kyle S.

Posted On Google

OVERALL RATING

Super clean and secure facility! Great location, ease of use and great helpful and friendly staff!

Response from Extra Space Storage (1/23/2022)

Thank you for your review, Kyle! Providing renters with clean and secure facilities is our top priority. It's great to hear our team has been helpful and friendly. We're glad we were able to meet your storage needs. Give us a call at 888-storage or stop by the office if you need anything!

January 11, 2022

Tom T.

Posted On Google

OVERALL RATING

Great, so far!

Response from Extra Space Storage (1/11/2022)

Thank you for the kind review, Tom. We're glad our team was able to help! Our team is here to serve you, so give us a call at (972) 908-9324 if you need any future assistance.

January 10, 2022

Jason J.

Posted On Google

OVERALL RATING

Friendly manager Mike helped answered all of our questions. Definitely will be storing here in the future Still no problems

Response from Extra Space Storage (8/18/2021)

Hello, Jason. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!

January 10, 2022

Robert J.

Posted On Google

OVERALL RATING

Everything was great

Response from Extra Space Storage (1/10/2022)

Robert, wow! Thank you so much for taking the time to leave this excellent review! We really appreciate your business and are here to help if you need anything. Please give us a call at 888-storage if anything comes up!