Tony
August 24, 2026
I would avoid this location. I rented a storage unit at this location since it was closer to my home. The previous one was in central Arlington which I had no issues with. This location is INFESTED WITH RATS. I would also find my unit with rat poop on my items. They would get until the gaps of the drywall or tear through it. I eventually moved my items out of this location. As I was moving out, I ran into another tenant. He was clearing out the storage unit as he won it from an auction. That unit was covered with so my rat poop it was not even funny. Another person also decided to just leave their belongings outside the unit. I assumed they abandoned it. There was just rat poop all around the items they abandoned too. Just nasty!
Thank you for bringing this to our attention, Tony. We sincerely apologize for the unpleasant experience you had at our location. The rat infestation you described is completely unacceptable, and we regret that your belongings were exposed to such unsanitary conditions. We take your concerns very seriously and would like to address this matter immediately. Please reach out to us directly at (817) 241-2224 so we can work towards resolving this issue. We appreciate your feedback as it helps us identify and correct problems at our facility.
Extra Space Storage (8/24/2026)
Google Review