Dallas self storage at 7701 Banner Dr

April Schedule Was Very Helpful. She Greeted us in the Parking Lot Assisting us in parking. She held the doors open while we worked. Even checked the restrooms made sure they were clean an gave us water. I would highly highly recommend that if anyone needs a storage to not hesitate to utilize this Facility

Had a great experience with Cam!

Fantastic experience with Cam and April amazing customer service from them both! Will be coming back!

Can’t say enough about how pleasant and seamless April and Cameron made my storage experience. Highly recommend! Excellent customer service that put my mind at ease. Thanks y’all

Can was very helpful! And very very friendly! Made my heart smile! Best Extra Storage space!

They have really good customer service everyone is very friendly and I like the fact that they take their time in explaining their lease process to you..

So friendly and efficient! ??

April was awesome and helped me with picking out boxes for all of my storage needs. I’ve used this place for a while now and never a problem. Highly recommend this facility. Thanks April and Extra Space Storage.

CAM was amazing and VERY helpful…. GREAT customer service

April was a lot of help and provided excellent customer service. I wish there were more April's in the world.

Great experience and great service! It is my first time renting a storage space and April made everything so easy. She showed me how to use my code to access the facility and unit. And she also walked me to my unit and taught me how to use the lock. April hands down knows how to provide a great customer service experience. The building is really clean and the unit I rented is exactly what I needed. She was extremely helpful with the best attitude! The online process was was really easy too. Very secure facility too! I Highly recommend!

Store manager was great and made signing up super easy. Thanks

Clean facility with friendly faces to help. Easy process.

Extra Space Storage seems to be great so far. I was very impressed by ESS, being able to create an electronic lease agreement because I lived in another state and was dropping off my items during a holiday weekend. Love the security of the build but it was slightly annoying to enter my access pin number every time I needed to enter the main entrance and to use the elevator to get to my pod, while trying to unload a 15' uhaul with a tired 7yr old. ...but I made it finally.

All I know is I needed a storage unit and I was pressed on time and had to lease the space over the phone, April was AWESOME to work with, everything was ready and waiting for me when I got there with no guesswork involved. THANK YOU!!!

When my best friend Preston asked my brother and I to help him get a storage unit, I knew I had to recommend Extra Space Storage due to the clean units and kind employees. I had never been to an ESS in Texas before (only Colorado) but April was representing the great state of Texas! She was extremely helpful in helping us to pick a unit size, pointing out carts, and answering any questions we needed. Some storage facilities are really pushy in trying to sell you things you don't need, but April asked us questions about our goals and only made recommendations that made sense to us. It was very clear that she cared about us as people instead of viewing us as some kind of sales quota. If you have storage needs, check out Extra Space Storage, and give April a friendly Howdy! :)

This is a fantastic facility! It's spotlessly clean and very secure. I appreciate the climate control, much more comfortable packing a storage unit on a hot day! April Schedule was fantastic! Such a kind and professional person! If you're looking for a safe spot for your stuff - you'll find it here :)

We just moved in today and our experience so far has been very good. Starting with April, she assisted my bf over the phone and helped us secure the unit so that we could even access it when we got into town after the office was closed. We felt she went above and beyond to make it work. I like that it's located close to the freeway and close to a lot of restaurants as well. I'm not familiar with the area so it seemed convenient. It was clean and organized from what we experienced. A couple of things I didn't really like were that it was extremely hot inside once we got to our floor (4th floor). We were expecting AC but I guess not. The temperature made it very uncomfortable getting everything loaded in. Also, I couldn't find a restroom which was inconvenient. Other than that, so far so good. I'm sure this location will serve it's purpose for us.

Good service

With so much going on in the world, I’m always refreshed when I meet someone who is caring, understanding and supportive. That is exactly how I would describe April. She is a problem-solver and patient. She made our storage transition super-easy. I thought about canceling our unit altogether. After talking to her, we decided to stay. Thank you April!