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Extra Space Storage facility on 5353 Maple Ave - Dallas, TX
(309 REVIEWS)

Dallas self storage at 5353 Maple Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM

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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8695

Directions

Intersections/Landmarks

Maple Ave and Butler Street. Next door to the Maple District Lofts.

Directions from the North

Drive south on Inwood Rd. Cross W Lovers Ln and continue straight. Pass Thomas J. Rusk Middle School and turn left onto Maple Ave. Our facility will be on the right after Butler St.

Directions from the South

Drive north on N Hampton Rd. Cross Trinity River and continue onto Inwood Rd. Pass University of Texas Southwestern Medical Center and turn right onto Maple Ave. Our facility will be on the right after Butler St.

Directions from the East

Drive west on Wycliff Ave. Pass CVS and turn right onto Cedar Springs Rd. Turn left onto Hudnall St. Turn right onto Maple Ave. Our facility will be immediately on the left.

Directions from the West

Drive east on W Mockingbird Ln. Pass IHOP and continue straight. Turn right onto Maple Ave. Our facility will be on the right after Butler St.

Frequently Asked Questions 5353 Maple Ave

Why should I use a climate controlled storage unit at 5353 Maple Ave?

What sizes of self storage units are available for rent at 5353 Maple Ave?

Does the storage facility on Maple Ave have short term self storage available?

What type of lock do I need for a storage unit at 5353 Maple Ave?

What pest control and cleanliness measures are taken at 5353 Maple Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Nick H.

Posted On Google

OVERALL RATING

James was helpful with famiarizing me with the unit space and the cylinder locks. Took time after a call with another customer. Appreciated.

Response from Extra Space Storage (7/1/2022)

Thank you for the perfect, Nick. We're thrilled to know James was helpful and as informative as can be! Our team is here to serve you, so give us a call at (972) 698-5899 if you need any future assistance.

June 14, 2022

vangie e.

Posted On Google

OVERALL RATING

Great location, Dustin is terrific! ??

Response from Extra Space Storage (6/14/2022)

Thanks for the positive review, Vangie! We are glad you had a great experience with Dustin. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 12, 2022

Private

Posted On Google

OVERALL RATING

Extra Space your biggest fan is back in business with you. Dustin Kennedy has done an awesome job! ????????

Response from Extra Space Storage (6/12/2022)

Thanks for the positive review, Private! We are glad you had a great experience with Dustin. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 8, 2022

Marta A.

Posted On Google

OVERALL RATING

All I will say is great customer service!! Thank you Dustin

Response from Extra Space Storage (6/8/2022)

Hi Marta!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (972) 698-5899 or stop by the facility!

June 4, 2022

Shane F.

Posted On Google

OVERALL RATING

Great service. Fast and friendly

Response from Extra Space Storage (6/4/2022)

Hi, Shane ! Thanks for the positive review, it means a lot to our team. Please call (972) 698-5899 if you have any questions about your rental.

May 31, 2022

a a.

Posted On Google

OVERALL RATING

Easy and secure access to the storage unit. I felt safe and in the business end, super simple!

Response from Extra Space Storage (5/31/2022)

Thank you for your kind words, A. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 30, 2022

josue r.

Posted On Google

OVERALL RATING

Called immediately great experience

Response from Extra Space Storage (5/30/2022)

Hey Josue, thank you for your kind review! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great! As always, give us a call at 888-storage if you need anything.

May 26, 2022

Solomon W.

Posted On Google

OVERALL RATING

James was super helpful when I found out my car pump was not going to work leaving almost stuck throwing away a new mattress. Lending me an extension cord I was on my way in no time. The customer service here nice and the facilities stay pretty clean!

Response from Extra Space Storage (5/26/2022)

Hi Solomon Wilson, thank you for your review. We're glad James was super helpful. We're committed to providing excellent customer service and clean facilities. Stop by our office if you need assistance or have any questions.

May 24, 2022

B J.

Posted On Google

OVERALL RATING

I love this storage space facility. After visiting multiple storage facilities I was unimpressed with how unwell kept they were and how high the prices were, however this storage facility was extremely convenient and very clean which caught my attention. James was extremely helpful he was very patient and knowledgeable with helping me find the perfect unit for the items I wanted to store in my unit. I highly recommend doing business with this location my experience was positively memorable.

Response from Extra Space Storage (5/24/2022)

Thanks, B, for the great rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear James was able to provide that for you while patient and knowledgeable. We are so happy to have you as a customer. We are glad the cleanliness of our property met your expectations. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 24, 2022

Rolanda R.

Posted On Google

OVERALL RATING

The guy James that help us was very helpful and friendly, you just don’t get customer service like that anymore!

Response from Extra Space Storage (5/24/2022)

Hi Rolanda, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience with James! We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

May 24, 2022

Kim D.

Posted On Google

OVERALL RATING

James was very professional and helpful. He made sure we were satisfied.

Response from Extra Space Storage (5/24/2022)

Thank you for the kind review, Kim. We're glad James was professional and able to help! Our team is here to serve you, so give us a call at (972) 698-5899 if you need any future assistance.

May 24, 2022

Quinn J.

Posted On Google

OVERALL RATING

James was cool and gave us great custome. He definitely help us with everything we need.

Response from Extra Space Storage (5/24/2022)

Thanks for the awesome review, Quinn! We work hard to meet the expectations of our customers, and we're happy to hear James hit the mark for you! Don't hesitate to stop by the office or contact us at (972) 698-5899 if you need anything.

May 23, 2022

Dawn S.

Posted On Google

OVERALL RATING

I was having a very bad day when I came to get a storage unit and James was so helpful and nice. He could have mirrored my bad attitude but he chose not to. I really appreciated his patience.

Response from Extra Space Storage (5/23/2022)

Thanks for the awesome review, Dawn! We work hard to meet the expectations of our customers, and we're happy to hear James hit the mark for you! We are glad he was nice, patient, and super helpful. Don't hesitate to stop by the office or contact us at (972) 698-5899 if you need anything.

May 23, 2022

Andrew E.

Posted On Google

OVERALL RATING

I got one for my stuff because I'm moving out to college and the staff that helped me was great and the price were affordable for me and the property was very safe looking

Response from Extra Space Storage (5/23/2022)

Thanks for the awesome review, Andrew! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (972) 698-5899 if you need anything.

May 22, 2022

B W.

Posted On Google

OVERALL RATING

James is very friendly and helpful!!

Response from Extra Space Storage (5/23/2022)

Thank you, B. We're thrilled you had a positive experience with James at Extra Space Storage. Please stop by the office if you have any questions.

May 16, 2022

Donna W.

Posted On Google

OVERALL RATING

Needed last minute unit and James was so much help and got me exactly what I needed!!! Amazing Customer service ??

Response from Extra Space Storage (5/16/2022)

Thanks for the awesome review, Donna! We work hard to meet the expectations of our customers, and we're happy to hear James hit the mark for you! Don't hesitate to stop by the office or contact us at (972) 698-5899 if you need anything.

April 30, 2022

Joseph L.

Posted On Google

OVERALL RATING

Great storage place, however, the 58% price increase was unnecessary and unreasonable. They will raise the rates every year, beware. They are raising rates for a potential sale. What a buyer should look at are the move out and default rates. With increased inflation on other more important things in a consumer's life. Putting lipstick on something does not make it attractive once you see declining trends after the company's price gouging activities. Nothing changed in the debt structure for this location, it comes down to window dressing and greed.

Response from Extra Space Storage (5/5/2022)

Hi Joseph Luke, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We understand that the rate increases frequently. We do reviews the rates typically on a 3-9 months basis. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 25, 2022

Caroline H.

Posted On Google

OVERALL RATING

Rob went above and beyond to help me find the perfect unit at just the right price. Will definitely be using them again!!!

Response from Extra Space Storage (8/15/2019)

Hi Caroline, thank you for your review. We're glad Rob was able to help you find the perfect unit at just the right price. Thank you for being a loyal customer!

April 25, 2022

Deacon

Posted On Google

OVERALL RATING

Been storing for a while here and it's been problem free. Dustin and James are top notch!

Response from Extra Space Storage (4/25/2022)

Thanks for the awesome review, Deacon! We work hard to meet the expectations of our customers, and we're happy to hear Dustin and James hit the mark for you! Don't hesitate to stop by the office or contact us at (972) 698-5899 if you need anything.

April 23, 2022

Jorge C.

Posted On Google

OVERALL RATING

James was great. Profesional, willing to help and super kind!

Response from Extra Space Storage (4/23/2022)

We think James is great too! Thanks for the positive review, Jorge. We're glad our team was professional, willing to help, and super kind! Stop by our office if you need assistance or have any questions.