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Extra Space Storage facility on 5701 E Northwest Hwy - Dallas, TX
(396 REVIEWS)

Dallas self storage at 5701 E Northwest Hwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM

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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1307

Directions

Intersections/Landmarks

Across from Half Price Books Store/East Northwest Highway and Twin Hills Avenue

Directions from the North

Drive southwest on Greenville Ave. Pass Texas Health Presbyterian Hospital Dallas and continue straight. Turn left onto Blackwell St. Turn right onto Twin Hills Ave. Our facility will be on the right before E NW Hwy.

Directions from the South

Drive northeast on US-75. Take exit 4B and merge onto N Central Expy. Turn right onto Caruth Haven Ln. Turn left onto Greenville Ave. Our facility will be on the right after E NW Hwy.

Directions from the East

Drive west on E NW Hwy. Pass Target and continue straight. Turn right onto Twin Hill Ave. Our facility will be immediately on the left.

Directions from the West

Drive east on E NW Hwy. Pass Starbucks and continue straight. Cross US-75 then make a U-turn at Shady Brook Ln. Turn right onto Twin Hill Ave. Our facility will be immediately on the left.

Frequently Asked Questions at 5701 E NORTHWEST HWY

Why should I use a climate controlled storage unit at 5701 E Northwest Hwy?

What type of lock do I need for a storage unit?

What is the largest storage unit I can rent?

What can a storage unit be used for in Dallas, TX?

How far in advance do I need to reserve a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Barry S.

Posted On Google

OVERALL RATING

The staff at the 5701 E. Northwest Highway location were awesome. They went above and beyond to help me become comfortable with the facility. Hire more like those two young ladies.

Response from Extra Space Storage (6/28/2022)

Hello, Barry. Thank you for the 5-star review! We're so happy we could help. Call us at 888-storage if you have any questions or need assistance with your rental.

June 25, 2022

Danielle B.

Posted On Google

OVERALL RATING

They are so easy to work with, very professional, and makes the process very simple!!! Loved working with them!

Response from Extra Space Storage (6/25/2022)

Hi Danielle!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (214) 363-3554 or stop by the facility!

June 24, 2022

Ted L.

Posted On Google

OVERALL RATING

Victoria was great! Got me all setup super quick and easy??

Response from Extra Space Storage (6/24/2022)

We think Victoria is great too! Thanks for the positive review, Ted. Stop by our office if you need assistance or have any questions.

June 21, 2022

Ed W.

Posted On Google

OVERALL RATING

Pricey but they make it easy.

Response from Extra Space Storage (6/21/2022)

Hi Ed!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (214) 363-3554 or stop by the facility!

June 16, 2022

Robert G.

Posted On Google

OVERALL RATING

Great service at this location!

Response from Extra Space Storage (6/16/2022)

Thank you for the kind words, Robert! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

June 13, 2022

Anne J.

Posted On Google

OVERALL RATING

Victoria went out of her way to help when we arrived at the wrong location. She took care of everything!

Response from Extra Space Storage (6/13/2022)

Thank you for the kind review, Anne. We're glad Victoria was able to help! Our team is here to serve you, so give us a call at (214) 363-3554 if you need any future assistance.

June 11, 2022

Bacchus L.

Posted On Google

OVERALL RATING

Quick and easy!

Response from Extra Space Storage (6/11/2022)

Hi Bacchus!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (214) 363-3554 or stop by the facility!

June 11, 2022

Helaman G.

Posted On Google

OVERALL RATING

Very good attention Victoria behaved very well the facilities. They are clean. They showed me the storage before I rented it Victoria is very kind.

Response from Extra Space Storage (6/11/2022)

Hi Helaman, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Victoria reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 11, 2022

Philip B.

Posted On Google

OVERALL RATING

I had some questions and concerns about the two units I have at this location and Victoria was absolutely STELLAR at handling them. I couldn’t be more happy about the way she took care of everything. Perfect example of superior customer service from this location on NW highway.

Response from Extra Space Storage (6/11/2022)

Hi Philip, thanks so much for your review! We are thrilled to hear your experience with Victoria was positive and are always here to help with your storage needs! Give us a call at (214) 363-3554 or stop by the office if you need anything!

June 9, 2022

Hannah M.

Posted On Google

OVERALL RATING

Great experience!!! Jasmine was AMAZING!! Best customer service ever! Thank you Jasmine!! :)

Response from Extra Space Storage (6/9/2022)

Hello, Hannah. Thank you for the 5-star review! We're so happy Jasmine could help. If you need anything in the future, feel free to stop by or call us at 888-storage!

June 9, 2022

Latecia J.

Posted On Google

OVERALL RATING

Love The Location Manager Jasmine Was A Huge Help in This Stressful Process ! wonderful , quick and easy !

Response from Extra Space Storage (6/9/2022)

Hi Latecia, thank you for your review. We're glad Jasmine was able to help! We're happy we were able to provide a smooth rental experience. Don’t hesitate to stop by the office if you need anything.

June 8, 2022

Alice M.

Posted On Google

OVERALL RATING

The online rate was cheaper than most storage units I looked at and I was able to reserve it online. The whole transaction was great.

Response from Extra Space Storage (6/8/2022)

Hi, Alice ! Thanks for the positive review, it means a lot to our team. Please call (214) 363-3554 if you have any questions about your rental.

June 3, 2022

Zara M.

Posted On Google

OVERALL RATING

Extra Space storage on northwest highway has made transferring storage units and moving in such an easy process! If you need a storage unit definitely pick extra space storage.

Response from Extra Space Storage (6/3/2022)

Thank you, Zara, for the great rating. It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (214) 363-3554 if anything comes up!

May 26, 2022

Holly

Posted On Google

OVERALL RATING

Awesome!

Response from Extra Space Storage (5/27/2022)

Hi, Holly ! Thanks for the positive review, it means a lot to our team. Please call (214) 363-3554 if you have any questions about your rental.

May 26, 2022

Rafael Q.

Posted On Google

OVERALL RATING

My experience here was awesome. Jasmine was extremely helpful and made the process of getting a unit smooth and easy. Thank you!

Response from Extra Space Storage (5/26/2022)

Thank you for the kind words, Rafael. We're glad Jasmine was able to help! Our team is here to serve you, so give us a call at (214) 363-3554 if you need any future assistance.

May 23, 2022

Lucas R.

Posted On Google

OVERALL RATING

Excellent service great respect easy

Response from Extra Space Storage (5/23/2022)

Thank you for the kind words, Lucas! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

May 20, 2022

DallasKowboy

Posted On Google

OVERALL RATING

Antoine provided me with great customer service. He took the time to explain the process and even walked me through it. I appreciated that extra service.

Response from Extra Space Storage (5/20/2022)

Thanks for the awesome review, Dallaskowboy! We work hard to meet the expectations of our customers, and we're happy to hear Antoine hit the mark for you! Don't hesitate to stop by the office or contact us at (214) 363-3554 if you need anything.

May 20, 2022

Osric L.

Posted On Google

OVERALL RATING

Antoine Irvin was incredibly helpful and informative in this process. I highly recommend checking this place out for great prices and even better service.

Response from Extra Space Storage (5/20/2022)

Thanks for the kind words, Osric! We're glad Antoine was incredibly helpful and informative. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (214) 363-3554 if you need anything.

May 19, 2022

Amy R.

Posted On Google

OVERALL RATING

Fast and friendly service! Great experience.

Response from Extra Space Storage (5/19/2022)

Thank you for the kind words, Amy Robilio! We're committed to providing excellent customer service. We are thrilled to hear your experience was great. If you ever need anything, feel free to stop by.

May 18, 2022

Diana D.

Posted On Google

OVERALL RATING

Great experience, Jasmine and Antoine followed up with me and the process was smooth!

Response from Extra Space Storage (5/18/2022)

Diana, we are so happy to hear that Jasmine could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?