Dallas self storage at 19211 Preston Rd

Great experience. The lady was very helpful and provided great customer service.

Accommodating Friendly Knowledgable Easy

Great experience! The staff was very professional and friendly. My unit was very clean and the entire process was very convenient and stress-free. I would encourage going with this company for your storage desires. Thank you for everything!

Great place, nice units

Fast, friendly, clean. Seamless service and got the best price for exactly what we needed. The manager was very good at her job!

Come see emily for all your storage needs.

Very helpful & friendly staff! Answered all the questions I had!

Emily and her team are excellent. They answered all of my questions, making the process easy. If I could give them more than 5 stars, I would.

Emily was so helpful, she made it quick to get my mom into a storage unit. Will definitely be recommending to others. Thanks, Emily!????

We are moving to the north Dallas area and needed a place to store our furniture and household goods until our new home is ready for move-in. To hold all our stuff, I wanted multiple large, climate-controlled units with first-floor access at a reasonable price.. This facility checked all the boxes for me. From the Website, I reserved three 10x20 spaces on a current special. A short time later, I received a call from Emily, the manager, and she worked with me to finalize the reservations and answer any questions. She even was able to assign me three units next to each other in the same building! Emily set up my payment information and sent the contracts by email for digital signatures. I also got an email with gate codes and a facility map for easy navigation to our units. For a modest extra charge, I bought brand new locks for each unit and these were conveniently lying just inside the doors when we stopped by the facility yesterday to get a look at our units and lock up. The whole process was smooth and easy and I set it all up from the comfort of my living room. Emily was so very helpful and provided excellent communication through phone calls, texts, and emails. We had a solid experience with Extra Space in another city five years ago so our expectation level was high this time around. So far, we are pleased with the cleanliness, convenient location, ease-of-access, and pricing at this venue. Emily’s outstanding customer service has added to the favorable experience so far. We fully expect we will be completely satisfied with our outcome as we move in and go through our storage period.

Emily was such a big help did a great job throughout the process. Made it super easy and very helpful with the all the packages!

I called Extra Space Storage about specials and transferring units and Jacob was so knowledgeable. I came in to go over the unit and check the size and I couldn't be happier with Emily's customer service and knowledge of the property. I would recommend anyone in this area to try this location on 19211 Preston Rd.

Fast online rental process. Immediate contact from the office. Very friendly and helpful!!

Avery gave amazing service, very helpful!! Went above and beyond to find a unit to fit our needs!

Emily was great! Fast and expeditious! Great price too!

I am super impressed with the Extra Space product. I love the bright green colors and how fresh and clean everything looks. I met two young women employees with one being a district manager ( her name was Emily Jachim) Emily answered all of my questions professionally and enthusiastically . If I owned a business I would try to hire Emily away.

The facility is clean and signing up for a unit was made quick and easy. The on-site managers - Avery and Emily are extremely helpful. Thank you both in helping me set everything up!

Avery's the best! I came to Extra Space today to switch units. Avery was extremely helpful in finding the unit I wanted and had me transferred in no time.

Great price and location. Excellent customer service.

Received the call fast and was she pleasant on the phone. I give her five stars!