Extra Space Storage facility on 19211 Preston Rd - Dallas, TX
(455 REVIEWS)

Dallas self storage at 19211 Preston Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0629

Directions

Intersections/Landmarks

Across from Lowe's /Preston Rd and Mapleshade, just South of George Bush Tollway

Directions from the North

Drive south on Preston Rd. Pass W Parker Rd and continue straight. Cross President George Bush Turnpike then our facility will be on the right.

Directions from the South

Drive north on Preston Rd. Pass Dallas Fire Station 7 and continue straight. Make a U-turn at Mapleshade Ln. Our facility will be immediately on the right.

Directions from the East

Drive west on President George Bush Turnpike. Pass Sam’s Club and continue straight. Take the TX-289 exit and turn left onto Preston Rd. Our facility will be on the right after Mapleshade Ln.

Directions from the West

Drive east on President George Bush Turnpike. Cross Dallas North Tollway and continue straight. Take the TX-289 exit and turn right onto Preston Rd. Our facility will be on the right after Mapleshade Ln.

Frequently Asked Questions at 19211 PRESTON RD

Are storage units climate controlled in Dallas?

How hot can a storage unit get in the summer at 19211 Preston Rd?

How secure are storage units in Dallas?

What can a storage unit be used for in Dallas, TX?

What size padlock should I use for a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

nick k.

Posted On Google

OVERALL RATING

Very efficient and cordial service by Brandon.

Response from Extra Space Storage (6/25/2022)

Thanks for the positive review, Nick! We are glad you had a great experience with Brandon. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 24, 2022

Shanda W.

Posted On Google

OVERALL RATING

Cody was very polite and professional! Anita, the agent was very helpful, sweet and professional!

Response from Extra Space Storage (6/24/2022)

Hi Shanda, thank you for your review. We're glad Cody was very polite and professional and Anita was very helpful, sweet, and professional! As always, give us a call at 888-storage if you need anything.

June 22, 2022

Nathan B.

Posted On Google

OVERALL RATING

The staff are great. The units are clean and secure The place is conveniently located near the Real Estate Office right off of Preston Rd and George Bush. Come enjoy.

Response from Extra Space Storage (6/22/2022)

We think our team is great too! Thanks for the positive review, Nathan. Providing renters with clean and secure facilities is our top priority. As always, give us a call at 888-storage if you need anything.

June 16, 2022

Robert T.

Posted On Google

OVERALL RATING

Nice place to store at.

Response from Extra Space Storage (6/16/2022)

Thanks for sharing your positive experience, Robert. We're committed to being your go-to stop for all your local storage needs! Please stop by the office or give us a call at 888-STORAGE.

June 11, 2022

nery h.

Posted On Google

OVERALL RATING

Andrea treated me very kindly.

Response from Extra Space Storage (6/11/2022)

Thanks for the great review, Nery! We're glad Andrea was very kind. Please call us at (972) 931-4141 if you have any questions!

June 11, 2022

Stewart M.

Posted On Google

OVERALL RATING

Andrea at Extra Space Storage 19211 Preston Road is absolutely the most helpful and courteous representative we've ever had and we have been there for over 15 years. We highly recommend using this location...5 stars!

Response from Extra Space Storage (6/11/2022)

Thank you for being a loyal customer, Stewart. We're glad Andrea was able to help! Our team is here to serve you, so give us a call at (972) 931-4141 if you need any future assistance.

June 3, 2022

Annie B.

Posted On Google

OVERALL RATING

Andrea and Cody were so quick and helpful!!! Answered all of my questions and the experience was seamless. Thank you!!!

Response from Extra Space Storage (6/3/2022)

Hi Annie, thank you for your review. We're glad Andrea and Cody were so quick and helpful! Don’t hesitate to stop by the office if you need anything.

May 31, 2022

Linda R.

Posted On Google

OVERALL RATING

Great people! Always easy ro work with.

Response from Extra Space Storage (5/31/2022)

Hi, Linda ! Thanks for the positive review, it means a lot to our team. Please call (972) 931-4141 if you have any questions about your rental.

May 28, 2022

Laura G.

Posted On Google

OVERALL RATING

Very clean facility. The manager Andrea is a force of nature, very organized and easy to contact. We are pleased with the facility and service. We stored items there for 6 months in a climate controlled unit and had no issues with bugs or anything else. Highly recommend.

Response from Extra Space Storage (1/8/2022)

Hi Laura, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Andrea is very organized and easy to contact. Stop by our office if you need assistance or have any questions.

May 22, 2022

Tracy J.

Posted On Google

OVERALL RATING

I have been using this particular storage place for years. I can honestly say I never had a horrible experience. The manager & other workers are great. They have always been respectful & had at h great manners.

Response from Extra Space Storage (5/23/2022)

Thanks for the positive review. It means a lot to our team, Tracy. We're thrilled you had a positive experience at Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!

May 20, 2022

Janet G.

Posted On Google

OVERALL RATING

This is my 1st experience with storage. We have 4 units. Andrea, the manager at our location, is amazing. We wouldn’t go anywhere else!

Response from Extra Space Storage (1/12/2021)

Thank you so much for your kind words, Janet. We really appreciate you taking the time to share your experience with us. We think Andrea is great too! Stop by our office if you need anything in the future!

May 14, 2022

Isaac D.

Posted On Google

OVERALL RATING

Very clean is so nice ????

Response from Extra Space Storage (5/14/2022)

Hi Isaac, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 11, 2022

Alma C.

Posted On Google

OVERALL RATING

I was there today, I must recommend this place, they helped with everything and they were very kind, I recommend this location.

Response from Extra Space Storage (5/11/2022)

Thank you for the kind remarks, Alma! We're glad our team helped with everything and were very kind. We're so happy to hear we have your recommendation! Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 9, 2022

Art P.

Posted On Google

OVERALL RATING

I have noticed a surplus of screws and nails littered about. I wonder why? Get the magnet and take care of your property. The manager just blows them around with a tiny leaf blower and calls it “good”. Edit: was that a robo response to my observation?

Response from Extra Space Storage (5/9/2022)

Thank you for taking the time to share your experience, Art. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the surplus of screws and nails. In the meantime, give us a call at (972) 931-4141 if you need anything.

April 18, 2022

Iva J.

Posted On Google

OVERALL RATING

We need to find something quick and close to home and any time we had a hiccup or had questions they were always very responsive and helpful, I definitely recommend this storage space! They always went above and beyond to help us out and make sure our needs were met.

Response from Extra Space Storage (4/18/2022)

Hi Iva, thank you for your review. We're glad our team was always very responsive and helpful. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

April 11, 2022

Tenille

Posted On Google

OVERALL RATING

I want to send a special "Thank You", to Christy and Andrea! They were so helpful and response time to my question was the exact turnaround that they shared with me! You both are AMAZING!

Response from Extra Space Storage (4/11/2022)

Hi Tenille, thank you for your review. We're glad Christy and Andrea were so helpful. Stop by our office if you need anything in the future!

April 6, 2022

Allysa C.

Posted On Google

OVERALL RATING

Great deal, great customer service.

Response from Extra Space Storage (4/6/2022)

Thank you for the kind words, Allysa Craft! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

April 2, 2022

Grace

Posted On Google

OVERALL RATING

Great location

Response from Extra Space Storage (4/2/2022)

Hi Grace!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (972) 931-4141 or stop by the facility!

April 1, 2022

Whitt S.

Posted On Google

OVERALL RATING

I had placed the lock on the unit wrong. Not too unusual since I saw this at U-haul Moving and Storage when I worked there. When I was able to see about the issue, Andrea was there to cut the temporary lock off that was on the unit, to put the new one on. She was fast and made it look easy. I was impressed with her expertise and he professionalism in dealing with the issue. I’m a very satisfied customer. Thank you Extra Space Storage. J Whitt Smith

Response from Extra Space Storage (4/1/2022)

Hi Whitt, thank you for your review. We're glad Andrea was fast and made it look easy. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 31, 2022

Dharti P.

Posted On Google

OVERALL RATING

Andrea's customer service is amazing. She always goes above and beyond to make sure I have everything I need. The facility is really clean and well maintained.

Response from Extra Space Storage (3/31/2022)

Hi Dharti, thank you for your review. We're glad Andrea's customer service is amazing and always goes above and beyond to make sure you have everything you need. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!