Houston self storage at 3535 Katy Fwy

Extra Space Storage
3535 Katy FwyHouston, TX 77007

Read 153 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 6:00am-10:00pm
Sat: 6:00am-10:00pm
Sun: 6:00am-10:00pm
Storage Office Hours
Mon-Fri: 9:30am-6:00pm
Sat: 9:00am-5:30pm
Sun: closed

Conveniently Located Near You

Located on Katy Fwy in The Heights, Extra Space Storage serves Houston residents near Houston Heights, Rice Military, Midtown, Oak Forest, and more! Locals will recognize our facility east of Heights Blvd. near the Shell station.

Close to Rice University & University of Houston

For students of Rice University and University of Houston, Extra Space Storage is a convenient summer storage option within miles of campus. We're about 5.2 miles from Rice University and 5.5 miles from University of Houston.

A Versatile Storage Facility in Houston, TX

Extra Space Storage offers a large selection of storage units, as well as amenities like climate control and vehicle storage. We're your go-to storage solution in Houston!

Storage Unit Sizes & Access Types

From 20 square feet to 200 square feet, our Houston storage facility is able to accommodate both residential and commercial needs of all sizes. And with interior, climate-controlled units and exterior drive-up units, you can choose what’s most convenient for you.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Planning to store a vehicle in Houston? Extra Space Storage offers 5x20 to 10x20 drive-up units and 10x15 outdoor parking spaces that can accommodate cars, motorcycles, and other small vehicles.

Advanced Security Features

With video surveillance and electronic gate access, customers can confidently store their belongings at our Katy Fwy storage facility.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Elevators for easy access to upper levels
  • Wide-drive aisles to accommodate large moving trucks

Exceptional Customer Service

Why rent with Extra Space Storage? Along with our convenient location and incredible amenities, we offer the highest level of customer service. Our friendly, professional staff will go above and beyond to make sure you have an incredible experience with us. Contact us today to reserve a storage unit in Houston!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1782

Storage Units in Houston, TX on Katy Fwy - Extra Space Storage

Recent Customer Reviews About This Facility

20 of 153 reviews

March 23, 2021

Erika Alonso

Posted On Google

OVERALL RATING

Update: they did increase rent a few months after we signed up. The increase wasn’t enough to justify moving just yet, but I want others to know that they should expect a price increase in their rent. Brittany was very friendly and helpful and walked me through the no-contact lease process within a few minutes. They made it very easy to get a storage space!

Response from Extra Space Storage (8/3/2020)

Hi Erika, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience with Brittany! Stop by the office if you need anything.

March 21, 2021

Charles Reed

Posted On Google

OVERALL RATING

Fantastic location. Jay was great. The prices are fair and the units are very clean.

February 10, 2021

Gina Spear

Posted On Google

OVERALL RATING

They were very nice at the start. Although on my move in day, i was on property for an extended period & needed a restroom. At first the manager told me they didn’t have public restrooms, then he lied & told me they had no water, & that I could walk to a station if I needed to !!!!!! REALLY???i

February 9, 2021

Chris Russell

Posted On Google

OVERALL RATING

We are using the storage facility for "burst capacity" while we are getting our house ready to sell and pondering what to keep and what to relocate. I was impressed with the cleanliness of the facility. Also the registration process was very easy and Jay was helpful. I appreciated the flexibility if we need to go to a bigger or smaller unit. There are multiple cameras and they are changing out the lock systems, so it feels safe. I subtracted one star for two small but correctable things. 1 - They require insurance which I understand, but it could be highlighted on the website. Cost surprises, even small ones, are not helpful. 2 - Jay wasn't wearing a mask when I registered. He was behind a plastic shield so I didn't ask him to put one on and I stood back and didn't feel unsafe but I think in a customer facing job, it's not a good look.

Response from Extra Space Storage (2/9/2021)

Hi Chris, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, and we do our best to make sure we are able to provide that. We truly appreciate your feedback and we will be sure to review it internally so that we can make improvements in the future. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions!

February 9, 2021

Gene Velasquez

Posted On Google

OVERALL RATING

Gina was very friendly and helpful. It was my first experience renting storage space and she made feel welcomed. I would definitely recommend you to anyone I know that needs space..Thanks again

Response from Extra Space Storage (2/9/2021)

Hello, Gene. Thank you for the review. We're so glad Gina could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!

February 8, 2021

Mladen Tomic

Posted On Google

OVERALL RATING

Gina, great lady to work with! She explained everything clearly!

Response from Extra Space Storage (2/9/2021)

We think Gina is great too! Thanks for the positive review, Mladen. We're glad Gina explained everything clearly! Stop by the office if you need anything.

February 5, 2021

Warwick King

Posted On Google

OVERALL RATING

Jina was exceptionally helpful. Efficiently answered all my questions and signed me up for another storage unit. Great experience with Extra Space Storage.

Response from Extra Space Storage (2/5/2021)

Hi Warwick, we're glad Jina was exceptionally helpful, efficiently answered all your questions, and signed you up for a new storage unit. We really appreciate you taking the time to share your experience with us. Don't hesitate to reach out at 888-STORAGE if you need anything!

February 2, 2021

Mladen Tomic

Posted On Google

OVERALL RATING

Gina, great lady to work with! She explained everything clearly!

January 30, 2021

Hollie Box

Posted On Google

OVERALL RATING

Gina was quick, knowledgeable and fixed us up!

January 26, 2021

Geexter

Posted On Google

OVERALL RATING

Gina was great! Thank you for a seamless transaction and professionalism.

November 9, 2020

Albert Davis

Posted On Google

OVERALL RATING

Great place to trust your valuables to ????????

October 31, 2020

Drew Nichols

Posted On Google

OVERALL RATING

Jay and Andre were incredibly helpful in my search to secure a rental unit posted on the website that presented some challenges. Professional and efficient, both are to be acknowledged for their genuine concern for customer satisfaction and the persistence with which they went above and beyond to ensure all my requirements were met and approved in compliance with corporate guidelines. I was so pleased with the transaction that I decided to prepay for an entire year to lock in a very fare rate. Thanks again for your taking the extra time to make my visit a priority.

Response from Extra Space Storage (10/31/2020)

Hi Drew, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jay and Andre! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage. We are grateful to have you at Extra Space!

October 30, 2020

Alex Spell

Posted On Google

OVERALL RATING

Andre was extremely helpful with my inquiry & also provided excellent customer service!! I felt very welcomed & he made my visit pleasant!!

Response from Extra Space Storage (10/30/2020)

Thank you, Alex. We appreciate your feedback and review. We're glad Andre was extremely helpful. Please let us know if we can be of further assistance.

September 1, 2020

Chris Cone

Posted On Google

OVERALL RATING

Brittany is the bomb. Very pleasant to deal with

Response from Extra Space Storage (9/2/2020)

We think Brittany is great too! Thanks for the positive review, Chris.

September 1, 2020

Canaan Carrierre

Posted On Google

OVERALL RATING

Brittany has excellent customer service.

Response from Extra Space Storage (9/2/2020)

Thank you for the kind words, Canaan! We're committed to providing excellent customer service. Stop by the office if you need anything.

August 30, 2020

Kimberly Walag

Posted On Google

OVERALL RATING

Very friendly service, Brittany is great. Everything was clean and they are following Covid protocols well. Made us feel comfortable and welcome. Gate access via code to keep our things safe.

Response from Extra Space Storage (8/31/2020)

Thank you for your feedback, Kimberly! Providing renters with clean and secure facilities is our top priority. Don't hesitate to reach out if you need anything!

August 29, 2020

Chris Longwood

Posted On Google

OVERALL RATING

I called community storage and the person on the phone was pretty rude. So I called Extra Space and spoke with Brittany. She got me hooked up with a better rate in record time! Highly recommend. Air conditioning was blasting cool when we went to look at our unit

Response from Extra Space Storage (8/31/2020)

Hi Chris, thank you for your review. We're glad Brittany got you hooked up with a better rate in record time! Thanks for recommending Extra Space Storage!

August 29, 2020

Caroline Urquhart

Posted On Google

OVERALL RATING

Really good price, climate controlled, easy elevator access, very secure, great customer service. Brittany is really helpful and awesome.

Response from Extra Space Storage (8/31/2020)

Caroline, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're committed to providing excellent customer service. We're glad Brittany is really helpful. Stop by the office if you need anything.

August 15, 2020

Werio

Posted On Google

OVERALL RATING

Ms ángeles is a great person and she help us a-lot nice services

Response from Extra Space Storage (8/15/2020)

Thank you, Werio. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. Don't hesitate to reach out if you need anything!

August 11, 2020

Robert Iris

Posted On Google

OVERALL RATING

Easy access, great service from all the staff, the site is clean and easy to get around. The prices are very good and easy to access online.

Response from Extra Space Storage (8/11/2020)

Hi Robert, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything!

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Katy Fwy and Heights Blvd

Directions from the North

Drive south on Heights Blvd. Turn left onto Katy Fwy Service Rd. Our facility will be on your right.

Directions from the South

Drive north on Heights Blvd. Turn right onto Katy Fwy Service Rd. Our facility will be on your right.

Directions from the East

Drive west on Katy Fwy. Take Exit 766. Turn left onto Heights Blvd. Turn left onto Katy Fwy Service Rd. Our facility will be on your right.

Directions from the West

Drive east on Katy Fwy. Take Exit 766. Merge onto Katy Fwy Service Rd. Our facility will be on your right after Heights Blvd.