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Houston Self Storage at 19743 Park Row Dr
Read 166 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Storage Facility in Houston, TX
Storage Unit Sizes & Access Types
Climate-Controlled Storage
Car, Motorcycle, Boat, & RV Storage
Advanced Security Features
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Easy-to-use kiosk to conveniently rent a unit or pay your bill
- Sturdy moving carts for heavy, bulky items
- Covered parking to keep you shaded and dry during visits
- Multiple entrance gates
- Wide-drive aisles to accommodate large moving trucks
Exceptional Customer Service
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8692
Storage Units in Houston, TX on Park Row Dr - Extra Space Storage
Recent Customer Reviews About This Facility
20 of 166 reviews
January 16, 2021
Josh Ponce
Posted On Google
Fast professional and super secure. Theyre access hours are even the best ive found in all of Houston. Not to mention how clean the facility is!
Response from Extra Space Storage (1/16/2021)
Hi Josh, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive. Stop by our office if you need anything in the future!
January 16, 2021
Joy Hengst
Posted On Google
Super friendly and efficient service! Also great pricing.
Response from Extra Space Storage (1/17/2021)
Joy, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 15, 2021
Arlita Henderson
Posted On Google
Chelsea was awesome! Great customer service??
Response from Extra Space Storage (1/15/2021)
Hello, Arlita. Thank you for the review. We're so glad Chelsea could meet your storage needs. We are always available at 888-storage to help.
January 15, 2021
Amin Memar
Posted On Google
Chelsea provided great service will recommend to anyone that needs storage!!!!
Response from Extra Space Storage (1/16/2021)
Hi Amin, thanks for leaving a rating! We’re happy to hear Chelsea provided great customer service. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 15, 2021
Danielle Holland
Posted On Google
Chelsea was extremely helpful and very polite over the phone to help me set up a storage unit. She made the process quick and painless and was thorough when discussing the details of the contract. I would highly recommend her services if you are in need of a storage facility.
Response from Extra Space Storage (1/15/2021)
Thank you for the review, Danielle! We pride ourselves on having a friendly, accommodating staff and are so happy Chelsea was able to assist you! We're here to help at 888-storage if you have any questions or need assistance with your rental.
January 4, 2021
Glenda Kaiuway
Posted On Google
Let me say I absolutely love ExtraSpace Storage! The manager Chelsea Cates was wonderful throughout the entire process. She was very knowledgeable and helpful in assisting us with our new rental. Thank ExtraSpace Storage we are very pleased customers!
Response from Extra Space Storage (1/5/2021)
Thank you for the review, Glenda! We pride ourselves on having a friendly, accommodating staff and are so happy Chelsea was able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
December 29, 2020
Tristan
Posted On Google
Extra Space Storage is what a modern storage unit looks and feels like. This facility is very clean, very easy to get into and use and just a joy to take my stuff to. Chelsea was just simply amazing to talk and sign up with. She was patient, attentive to my storage needs and so positive in helping me. The unit that I rented was easy to use and more than enough space. Forget what you remember about old storage units in the past, this company sets the bar.
Response from Extra Space Storage (12/29/2020)
Hi Tristan, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chelsea! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
December 29, 2020
Biaggio McPhee
Posted On Google
Chelsea the store manager goes above and beyond the call of duty and is one of the reasons why we use ExtraSpace Storage for our needs. I highly recommend her and the company. Thank you.
Response from Extra Space Storage (12/30/2020)
Hi Biaggio, we're glad Chelsea went above and beyond the call of duty. Thanks for recommending Extra Space Storage! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
December 22, 2020
C Taylor
Posted On Google
Great service.
Response from Extra Space Storage (12/23/2020)
Hi C, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (281) 616-8390 or stop by the office if you need anything!
December 22, 2020
Efosa Ogbeide
Posted On Google
This is a great facility! It's well-kept, the staff is friendly, and best-of-all i've had no issues. Chelsea, the manager is fantastic and runs the place well. Would recommend.
Response from Extra Space Storage (12/23/2020)
Hi Efosa, thank you for taking the time to share your experience with us. We know that our customers value well-kept facilities and friendly staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
December 21, 2020
Wilber Díaz
Posted On Google
Excellent service! It was very easy to set up an account. Price is good, staff are friendly and helpful, pretty sure the next time they will be my first choice. Keep going like this guys!!!
Response from Extra Space Storage (12/22/2020)
Wilber, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience. We are here to help at 888-storage, so let us know if you need anything!
December 19, 2020
Fede San
Posted On Google
A big thank you to Chelsea Cates for the amazing customer service . She had a perfect attitude , explained everything good. Didn’t take long to get a unit. Fast and simple! 5 stars thanks to Chelsea!
Response from Extra Space Storage (12/20/2020)
Thank you for the excellent rating, Fede. We are glad Chelsea was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
December 19, 2020
Sandy Mauldin
Posted On Google
We’ve been using Extra Space Storage for over two years and it’s been a wonderful experience, also I’d like to add very secure and clean. Tina helped us finalized our move out and her customer service was 100% wonderful!
December 18, 2020
Allan Davis
Posted On Google
Awesome facility with great customer service Chelsea was excellent assisting me with making my payment with ease. ????
December 9, 2020
Maria Tinajero
Posted On Google
Excellent!! Amazing costumer service from Chelsea she was super nice and helpful, really fast and easy service. The facility is very clean and I highly recommend it!
Response from Extra Space Storage (12/9/2020)
Thank you for the kind words, Maria! We're committed to providing excellent customer service. We're glad Chelsea was nice and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
December 9, 2020
Linda Habermas
Posted On Google
Extra Space Storage on Park Row in Katy is the nicest storage facility I have ever been to. I have both my personal and business storage at this location. The building is always spotless, and the management is always so friendly and willing to help. The manager Chelsea goes above and beyond to accommodate us, and truly runs an awesome facility! I would recommend them to anyone, even if you have to go out of your way, it’s worth it.
Response from Extra Space Storage (12/9/2020)
Thank you for the review, Linda! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything!
December 4, 2020
Sarah Terry
Posted On Google
Thank You, Chelsea Cates ,For the Awesome and great services you gave me with my storage unit. You were kinds and very professional and knowledgeable in what, you were doing, Thank again for you help. Extra Space Storage “ Thank You “ for Great Employees, ALL of the ones I spoke to have been “Awesome “ In all. P/S The the Extra Space Storage, Is Always Clean and a carts is always at hands (2-3 at the doors) that’s a treats. Greatnesses! Sarah Terry Stay Safe, Mask ??!!! ??????
Response from Extra Space Storage (12/5/2020)
Hi Sarah, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chelsea! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 3, 2020
Marquel McKinney
Posted On Google
Chelsea and the team at this location are the absolute best! Been using them for about 2 years now - Always super helpful! Facilities are clean. For any of your storage needs in Katy/Cypress get with the team here.
Response from Extra Space Storage (12/4/2020)
Thanks so much for being a loyal customer, Marquel! We are so happy to hear that Chelsea and her team have been so helpful to you. We are here to help at 888-storage, so let us know if you need anything!
November 30, 2020
K'Monee' Marsh
Posted On Google
Fantastic service!
Response from Extra Space Storage (12/1/2020)
We appreciate the review, K'monee'! We're so thrilled you have had a positive experience with Extra Space Storage. Give us a call if you need anything else! We are grateful to have you at Extra Space!
November 30, 2020
patricia gonzalez
Posted On Google
Awesome customer service. I would highly recomend this location!!!!
Response from Extra Space Storage (10/6/2019)
Patricia, your recommendation means the world to us! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (281) 616-8390 or stop by the office if you need anything.
Frequently Asked Questions
What size storage unit do I need?
How tall are storage units?
What is climate-controlled storage?
Can I store a vehicle in a storage unit?
Are self storage leases month-to-month?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Foxlake Dr and Park Row Dr
Directions from the North
Drive south on N Fry Rd. Turn left onto Park Row Dr. Our facility will be on your right.
Directions from the South
Drive north on S Fry Rd. Turn right onto Park Row Dr. Our facility will be on your right.
Directions from the East
Drive west on I-10 W. Take Exit 747A. Merge onto I-10 Frontage Rd W. Turn right onto N Fry Rd. Turn right onto Park Row Dr. Our facility will be on your right.
Directions from the West
Drive east on I-10 E. Take Exit 747A. Merge onto I-10 Frontage Rd E. Turn left onto N Fry Rd. Turn right onto Park Row Dr. Our facility will be on your right.