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Extra Space Storage facility on 555 Gemini Ave - Houston, TX
(21 REVIEWS)

Houston self storage at 555 Gemini Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1972

Directions

Intersections/Landmarks

Bay Area Blvd and Galveston Rd

Directions from the North

Drive southeast on I-45 S. Take Exit 26 and merge onto Gulf Fwy. Turn left onto Bay Area Blvd. Our facility will be on your right after Gemini St.

Directions from the South

Drive northwest on I-45 N. Merge right onto Gulf Fwy. Pass Main St and continue northwest onto Gulf Fwy. Turn right onto Bay Area Blvd. Our facility will be on your right after Gemini St.

Directions from the East

Drive west on NASA Road 1. Take Exit 24 and merge right onto E NASA Pkwy. Turn right onto El Camino Real. Turn left onto Gemini St. Our facility will be on your right.

Directions from the West

Drive east on E Parkwood Dr. Turn left onto Gulf Fwy. Turn right onto Bay Area Blvd. Our facility will be on your right after Gemini St.

Frequently Asked Questions at 555 Gemini Ave

Why should I use a climate controlled storage unit in Houston, TX?

What type of lock do I need for a storage unit?

What items need climate controlled storage in Houston?

Can I visit my storage unit after hours at Extra Space Storage on Gemini Ave?

How secure are storage units in Houston, TX?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 10, 2022

Bee C.

Posted On Google

OVERALL RATING

Jeremy was amazing!!! He was more than helpful he helped me get a deal that helped my moving situation. The storage unit was very spacious and clean! Well air conditioned too! If I ever need to pack my things into storage again; I'm coming here!!! Thank you Jeremy!!!

Response from Extra Space Storage (6/11/2022)

Thanks for the great review, Bee! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Jeremy reflects that! Please call us at (281) 954-3666 if you have any questions!

June 2, 2022

Adam A.

Posted On Google

OVERALL RATING

Chris is amazing and super helpful. He actually helped me with another location because the one he is at does not have boat storage. Plus he helped me out with online deals! Definitely recommend extra space storage for their staff and prices! Thanks Chris!

May 29, 2022

Sammye D.

Posted On Google

OVERALL RATING

No bathrooms open for tenants when office closed so if you’ve been traveling and need to go, it’s locked so you will have to stop before or after…. They’ll leave their $1300 worth of carts out but not the bathroom unlocked. Great facility, but prices raised by $20 in 5 months and then new management few months later. I signed on which is very out of the way for 25% off as it was advertised but now I’m paying full price AND I referred people.

Response from Extra Space Storage (5/30/2022)

Thank you for taking the time to share your experience, Sammye. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the bathrooms. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Don’t hesitate to stop by the office if you need anything.

May 15, 2022

John C.

Posted On Google

OVERALL RATING

Extra Space Storage took over form Cube Smart Storage at this location (555 Bay Area Blvd) the office staff have been nothing but friendly and helpful. The rates were reasonable and I would recommend this facility.

Response from Extra Space Storage (5/16/2022)

Thank you for the kind remarks, John! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

April 19, 2022

Jeff R.

Posted On Google

OVERALL RATING

Great customer service and a very understanding staff

Response from Extra Space Storage (4/20/2022)

Thank you for the kind words, Jeff! We're committed to providing excellent customer service and very understanding staff. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 5, 2022

Byron B.

Posted On Google

OVERALL RATING

Great customer service and friendly staff at my location. Had a glitch with my online booking, which was likely my fault, but it was cleared up quickly and professionally.

Response from Extra Space Storage (4/5/2022)

Hi, Byron ! Thanks for the positive review, it means a lot to our team. Please call (281) 954-3666 if you have any questions about your rental.

April 5, 2022

Alexa J.

Posted On Google

OVERALL RATING

Chris was very helpful and went out of his way to help me with my storage unit. Great service! Thanks!

Response from Extra Space Storage (4/5/2022)

Thank you for the kind words, Alexa. We're glad Chris was able to help! Our team is here to serve you, so give us a call at (281) 954-3666 if you need any future assistance.

March 6, 2022

Daniel M.

Posted On Google

OVERALL RATING

All good front desk guy took care of my busines neat quick done

Response from Extra Space Storage (3/7/2022)

Hello, Daniel. Thank you for the 5-star review! We're so happy we could help. Our team is grateful for your business! Give us a call at 888-storage whenever you need us.

February 24, 2022

Sheri R.

Posted On Google

OVERALL RATING

Wow! I’m so impressed by the customer service at this location! Kelly and Travis were so helpful in helping me find just the right sized unit for my needs! They were so kind considerate and professional! Thank you for all of your help!

Response from Extra Space Storage (2/24/2022)

Thank you for the kind words, Sheri! We're committed to providing excellent customer service. We're glad Kelly and Travis helped you find just the right sized unit for your needs, were so kind, and considerate. Stop by our office if you need assistance or have any questions.

February 11, 2022

Alan C.

Posted On Google

OVERALL RATING

Super friendly and easy to work with.

Response from Extra Space Storage (2/11/2022)

Hi Alan, thank you for your review. We're glad our team was super friendly and easy to work with. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 11, 2022

Cynthia M.

Posted On Google

OVERALL RATING

Exceptional customer service. Clean, easy storage access

Response from Extra Space Storage (2/13/2022)

Hi Cynthia, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage!

January 28, 2022

Jennifer W.

Posted On Google

OVERALL RATING

The staff was professional and the building is clean. My only complaint is needing my pass code for the elevator an inner door. Secure the outside door and be done with it.

Response from Extra Space Storage (2/7/2022)

Thank you for your feedback, Jennifer! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Give us a call if you need anything else!

January 9, 2022

Brian F.

Posted On Google

OVERALL RATING

The Cube has everything I was looking for and at a great price.

Response from Extra Space Storage (2/7/2022)

Brian, thank you for the 5-star review! We are so glad you are satisfied with your rental rate and experience! Feel free to reach out at any time at 888-storage.