Houston self storage at 2811 Bay Area Blvd

Very good experience using Extra Space Storage to hold our stuff between moving houses. Very friendly folks, the facility is clean and easy to access. They answer the phone when you call about questions, which is nice! Also, they have a moving truck you can use to move your stuff, free of charge, should you need to use it. Will definitely use hem again should we need additional storage.

Nice. Clean. Great customer service. Cheaper online service and free truck. Great experience all around. Thank you.

The experience here is amazing the customer service is great makes storing items easier when there is always a friendly face there to help!

Kelly is amazing! Very nice. Very affordable. Great overall experience for my first time getting a storage. Thank you!

I recently had the pleasure of visiting this location, Kelly went above and beyond to assist me in finding the perfect “spot” to store my vehicle. While directly off of Bay Area Blvd, this location is set back from the roadway and features secured gated access. When you rent from extra space you are made to feel as if you are part of their family, my mind at peace, knowing that my vehicle is in good hands. The office and surrounding grounds are impeccably kept, you can certainly tell that there is an “ownership” mentality at this location. I hope to enjoy storing here for years to come!

Great and friendly staff

Nice lady gave me water. Very hot that day while helping a friend move furniture.

The most professional experience I've had dealing in any type of rental transaction. Very helpful. Great communication. Extremely convenient access to both the property and information.

Great service, security, and competitive pricing. Would use them again.

The Manager in charge of the facility was very friendly and helpful. Access to my unit was easy and convenient. Overall I had a very good experience here.

Kelly was very nice she lives on the property. I feel the units are safe and convenient

I have had my unit about 8 months now and I love the space and until my recent mailed notice of an increase of monthly rates it was a great little storage for a home away from home for all my holiday and crafting decor and things I love the property manager and have never had any problems I also love the fact that you can utilize a free rental truck they offer as long as it's available at any time. Even though the rates went up it's still not bad I just liked my locked rate and got used to it overall I would recommend this place to my closest family and friends and hopefully this review will kind of recommend the extra space storage as your future home away from home for miscellaneous items I hope I didn't sound too marketing rehearsed there but that is the field I am in LOL thank you extra space storage for my friendly and safe story space

I love Extra Space Storage! The day I needed a storage unit they had room for me and gave me a sweet deal! I have used Extra Space for over a year now and have had zero problems or concerns! When I moved they let me use there truck, when I lost my debit card they waived the late fee, when I wanted to move storages they offered to help me move my stuff. All around great service and I am always able to reach them for any questions. Great place, would recommend!

The facility was in excellent condition. But probably the most helpful and appreciated aspect of our storage experience was working with Kelly Thomas, who manages the facility. She was friendly, knowledgeable, and very helpful. It all combined to create a very positive experience out of something we were quite stressed about. You guys were great!

Great customer service!

Absolutely the best storage we have ever used . Kelly is amazing. So efficient and kind, always prompt to answer questions and even brought us bottles of iced water whenever we were there. Super lady.

I have rented from here for over 18 years. Staff is always so friendly and the facilities are great.

I have had to put household furniture and belongings in storage since I have been remodeling my home after a water pipe burst earlier this year. The manager, Kelly Thomas, has been very helpful. We were very happy with the neat and clean unit and how well lite the area is. I highly recommend this location to anyone in need of a storage unit.

The manager worked with us when moving out and was very helpful. She notified us in a friendly manner before so that we would not incur any late charges.

They made it so easy. All my questions answered and very accommodating. The customer service is absolutely amazing...similar to concierge. I can’t say enough wonderful things about this location. From check in to check out I have no complaints.