S
September 19, 2026
I was a bit concerned when I learned that this storage facility had changed management companies again but my apprehension eased after speaking with Austin today. I truly anticipate a better customer service experience and facility management. Austin was very helpful, he took time to share information about the company with me and handled my in store request promptly and courteously. He treated me as though the company appreciates me as a loyal customer and I appreciate him for that.
Thank you for sharing your experience S L. We are glad to hear that Austin was able to ease your concerns and provide courteous, prompt assistance with your request. We will be sure to share your kind words with Austin and the rest of our team. Thank you for choosing Extra Space Storage.
Extra Space Storage (9/19/2026)
Google Review
