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Irving Self Storage at 2301 Story Rd W
Read 133 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near University of Dallas
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1616
Recent Customer Reviews About This Facility
20 of 133 reviews
January 16, 2021
Jason Riggs
Posted On Google
Desiree was amazing and so sweet I highly recommend this location. Customer service is EVERYTHING!!!
January 16, 2021
Veronica Montemayor
Posted On Google
Great customer service! Very sweet lady in front that greets you as you walk in with just a great welcoming energy. Definitely recommend giving them a try!
Response from Extra Space Storage (8/4/2020)
Thank you for the review, Veronica! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you have any questions about your self storage unit or anything else. We're here to help always!
January 16, 2021
Richard Reid
Posted On Google
Great customer service.
Response from Extra Space Storage (1/18/2021)
Richard, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if you have any questions about your storage unit.
January 16, 2021
Norman Reyna
Posted On Google
Very informative about the property. Helped me with the right decisions for my needs. Will definitely recommend!
Response from Extra Space Storage (1/18/2021)
Hi Norman, your recommendation is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Please let us know if you have any questions about your storage unit.
January 9, 2021
Samantha Salas
Posted On Google
Dan was SO helpful!
December 30, 2020
Nessa Brown
Posted On Google
Excellent customer service, great space for the amount I pay...I just hate I had to use this location that's almost 3 miles from my house when there is one right down the street from my apt that charges more for the same space..kinda stupid.. lol..
Response from Extra Space Storage (12/30/2020)
Thank you, Nessa. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions about your storage unit.
December 22, 2020
Albert Armstead
Posted On Google
One of the most efficient and professional experiences I have ever had.????
Response from Extra Space Storage (12/23/2020)
Hi Albert, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting a storage unit with us!
December 10, 2020
Ingri Garcia
Posted On Google
Desiree is super helpful. She is the best!
Response from Extra Space Storage (12/11/2020)
Thank you for the kind words, Ingri. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (972) 846-4819 if you need any future assistance with your storage unit.
December 7, 2020
Jamie Maldonado
Posted On Google
We got a large storage unit at this facility because we were remodeling our house. We like that they have a secure gate and cameras everywhere. We got an interior storage unit and the inside of the building is clean. The manager lives on the grounds and we like that too. We've been there several times over several different days of the week and we've never had any issue whatsoever. We would highly recommend this facility to anyone looking for a place to store their belongings.
Response from Extra Space Storage (12/7/2020)
Hi Jamie, your recommendation is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Please let us know if you have any questions about your storage unit.
December 3, 2020
Jaran Heaton
Posted On Google
This place was exactly what I needed. Easy to get in and out through the gate, plenty of cameras for security, and I was able to do everything through the app without ever even having to go into the office. It was also very clean and I appreciate the wood blocks in the unit so my stuff didn't have to sit on the floor. Will definitely use this place again for any future storage needs.
Response from Extra Space Storage (12/4/2020)
Hello, Jaran. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything with your storage unit!
November 27, 2020
Brie Clark
Posted On Google
My experience of getting a storage space was SUPER SMOOTH! I reserved with an offsite person. She gave me the options and prices first. After the initial call, shortly after I received a call from an on-site person who went over everything in the phone with me! I had all the information needed to access and my storage without going inside the location. The Convenience of the information in the text messages, emails, and phone call was all I needed. They even had a message on my storage unit with a secure seal, inside was the lock and key I had purchased as well. When I did have to go inside the store to purchase boxes Desiree was friendly, outgoing, and 100% helpful. Thanks extra space storage for making my last minute move easier ??
October 26, 2020
Amanda Folwell
Posted On Google
Desiree was very friendly and upbeat. She found me just the unit that was fit for me and answered all my questions. She even stayed late so I could come after work to see the unit that I was interested in. Very nice, quiet, and clean facility. Highly recommend this place!!
Response from Extra Space Storage (10/27/2020)
Thank you for your feedback, Amanda! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your self-storage needs.
October 15, 2020
Viet Ta
Posted On Google
Desiree has the best customer service I've ever seen. I've been a pretty difficult customer the past few months and she has bent over backwards every single time to make sure I was 100% satisfied. Honestly, I would not be a customer here without her. Thank you!
Response from Extra Space Storage (10/15/2020)
Hi Viet, we appreciate you taking the time to share your experience with us! We agree, Desiree is such an asset to our team! Thank you for choosing Extra Space Storage for your self storage needs. We look forward to serving you again in the future!
October 13, 2020
Lincoln Harkins
Posted On Google
Amazing experience! We needed trolley and carts to move heavy boxes, called the office and Desire personally brought them to us. Units are clean , customer service amazing, rates are reasonable. Very satisfied and highly recommend!
Response from Extra Space Storage (10/14/2020)
Thanks, Lincoln! We're pleased to hear you've had a positive experience throughout the self storage rental process. Stop by our office if you need anything in the future! We're always here to make your experience as easy and hassle-free as possible!
October 3, 2020
Jose Perez
Posted On Google
Came in for boxes servce was great ask for Desirea
August 4, 2020
Chad B
Posted On Google
Most amazing storage experience I’ve ever had! I’d rent 100 units if I could! Desiree in the office is lovely ?? and made my whole process smooth and enjoyable
Response from Extra Space Storage (8/4/2020)
Hi Chad, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your self-storage needs! Give us a call at (972) 846-4819 or stop by the office if you need anything!
August 4, 2020
jennifer Lopez
Posted On Google
Clean. Friendly staff. Great prices compared to others and the options they have. I have used this storage company for a few months now and have recommended this place to family. My brother and son have a storage here now.
Response from Extra Space Storage (8/4/2020)
Hi Jennifer, your recommendation to friends and family is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Don't hesitate to reach out if you, your brother, or son have any questions about the self storage units, the facility, or anything else. We're here to help!
August 4, 2020
Veronica Montemayor
Posted On Google
Great customer service!
Response from Extra Space Storage (8/4/2020)
Thank you for the review, Veronica! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you have any questions about your self storage unit or anything else. We're here to help always!
August 4, 2020
Xavier Chapa
Posted On Google
I have been using Extra Space for a while now and this is one of the cleanest establishments. Desiree Lopez is the nicest property manager and always has a smile. She is knowledgeable and is great at her job. I highly recommend this storage place.
Response from Extra Space Storage (8/4/2020)
Hi Xavier, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please let us know if you have any questions about your self storage unit.
August 4, 2020
Jenn Rene
Posted On Google
I had to move all my belongings out in one day. It was a stressful time and Desiree made the entire process so easy. The facility was spotless and clean. I felt comfortable knowing my things would be safe and kept in a good, clean storage. Thank you, Desiree for everything
Response from Extra Space Storage (8/4/2020)
Thank you for the review, Jenn! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're proud to be your neighborhood self-storage solution.
Frequently Asked Questions at 2301 Story Rd W
Why should I use a climate controlled storage unit at 2301 Story Rd W?
Where can I park my RV long term in Irving, TX?
Do I need insurance to rent a storage unit at 2301 Story Rd W?
Do storage units at 2301 Story Rd W have electrical outlets in them?
What is the smallest storage unit I can rent at 2301 Story Rd W?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Located across from United States Post Office on Walnut Hill Lane and W. Story Rd.
Directions from the North
Drive southwest on W Walnut Hill. Pass North Lake College and continue straight. Turn right onto Story Rd W. Our facility will be on the right after the U.S. Post Office.
Directions from the South
Drive north on N Story Rd. Cross Airport Fwy and continue straight. Pass Finley Rd and keep right to stay on N Story Rd. Our facility will be on the right after the U.S. Post Office.
Directions from the East
Drive west on N O’Connor Blvd. Cross John W Carpenter Fwy and continue straight. Turn right onto Leland Blvd. Turn right onto W Northgate Dr. Turn right onto N Story Rd. Our facility will be on the right after the U.S. Post Office.
Directions from the West
Drive east on W Walnut Hill Ln. Cross President George Bush Turnpike and continue straight. Turn left onto Story Rd W. Our facility will be on the right after the U.S. Post Office.