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4251 State Hwy 161
Irving, TX 75038
Distance: 1.76 miles
1509 W Airport Fwy
Irving, TX 75062
Distance: 2.17 miles
Irving self storage at 2301 Story Rd W
Read 156 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near University of Dallas
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1616
Recent Customer Reviews About This Facility
20 of 156 reviews
May 8, 2021
Matt A.
Posted On Google
Desiree has been helpful through out my stay at yalls property and was very helpful in getting my locks cut a couple of times. Communication skills with her clients 100%, friendly. Will def use the facility in the future
Response from Extra Space Storage (5/10/2021)
Matt, we are so happy to hear that Desiree could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.
May 8, 2021
rogers o.
Posted On Google
Desiree did a good job. She was helpful, respectful, reliable, resourceful and kind. The storage was very clean. I will always recommend people to the storage.
Response from Extra Space Storage (5/10/2021)
Hi Rogers, thank you for your review! We're so happy to hear that your experience with Desiree and the cleanliness of the facility has been positive! Please stop by the office if you need anything.
April 28, 2021
Patricia E.
Posted On Google
The location, personnel, ease of use, cleanliness are all good to excellent. The only thing I don’t like is their 30 day notice of rate change. You have no option to pay in advance since once you receive the notice the rate has already changed. I would like the option to pay advance to keep same rate.
Response from Extra Space Storage (4/30/2021)
Hi Patricia, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 24, 2021
Wig 1.
Posted On Google
Desiree was very professional and kind. Quick process and now I have peace of mind in regards to my stuff. Definitely would recommend!!!
Response from Extra Space Storage (4/27/2021)
Hi Wig, thank you for the recommendation. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience with Desiree. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
April 24, 2021
Diamond J.
Posted On Google
I love it here! Desiree is amazing! Great clean location.
Response from Extra Space Storage (4/27/2021)
We think Desiree is great too! Thanks for the positive review, Diamond. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 24, 2021
Rafael
Posted On Google
Desiree was awesome! We are always well taken care of as the service is excellent.
Response from Extra Space Storage (4/27/2021)
Thank you for the kind words, Rafael! We're committed to providing excellent customer service, so we are thrilled to hear that your experience with Desiree reflects that. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 19, 2021
Mr J.
Posted On Google
Great customer service ??!!
Response from Extra Space Storage (4/22/2021)
Thank you for the great review, Mr Justin. We're so glad you had a positive experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 17, 2021
matt m.
Posted On Google
Desiree was so Wonderful. She made the experience so enjoyable ??
Response from Extra Space Storage (4/22/2021)
Thank you for the kind words, Matt. We're glad Desiree made the experience so enjoyable. Our team is here to serve you, so give us a call at (972) 846-4819 if you need any future assistance.
April 15, 2021
Wolfgang D.
Posted On Google
Great Customer Service good price and great attitudes from the staff members!
Response from Extra Space Storage (4/20/2021)
Thank you for the kind words, Wolfgang Deg! We're committed to providing excellent customer service and are so glad you are satisfied with your rental rate! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 13, 2021
Brandon H.
Posted On Google
Excellent customer service. The manager was very helpful,extremely profesional, and went the extra mile to make sure all my needs were accommodated.
Response from Extra Space Storage (5/23/2020)
Thank you for taking the time to leave a positive rating, Brandon! Your feedback means a lot to our team. Don't hesitate to reach out if you need anything!
April 13, 2021
Nessa B.
Posted On Google
Excellent customer service, great space for the amount I pay...I just hate I had to use this location that's almost 3 miles from my house when there is one right down the street from my apt that charges more for the same space. That is kind of stupid.. 4/13/21.. I got a notice in the mail claiming the price I pay each month was just an introductory price... The price for my unit went up from $47 to $58.. I will not be using this facility much longer..
Response from Extra Space Storage (12/30/2020)
Hi Nessa, thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
April 6, 2021
Carder W.
Posted On Google
Very friendly! Great rate and fast service!
Response from Extra Space Storage (4/7/2021)
Carder, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 27, 2021
Deacon J.
Posted On Google
Always courteous, the staff keeps a clean and safe area for storage.
Response from Extra Space Storage (4/2/2021)
Thank you for your feedback, Deacon James! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 13, 2021
Lisa K.
Posted On Google
Dan was most helpful in explaining everything about this facility. I appreciate the time he took with me. I like the fact that the storage area is very secure and cameras are in every area for the on-site manager to view as well as office personnel. Overall a very good experience!
Response from Extra Space Storage (3/20/2021)
Hi Lisa, thank you for your review. We're glad Dan was most helpful in explaining everything about this facility. Security is our top priority and we appreciate that you have trusted us with your belongings! We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 5, 2021
RAZIWELL A.
Posted On Google
This is the 2nd one I've used since living in Irving and both locations give great service.
Response from Extra Space Storage (3/11/2021)
Hi Raziwell, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (972) 846-4819 or stop by the office if you need anything!
March 2, 2021
Sameera A.
Posted On Google
The staff here are fantastic! They answer any questions you might have and go above and beyond for there customers! The storage area and units are nice and very clean!
Response from Extra Space Storage (3/2/2021)
Hi Sameera, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions!
February 6, 2021
Jessica H.
Posted On Google
I’m very satisfied with the property, very clean and secure. Dan, was great helping me choose the right storage space. Thank you Extra Space Storage!!
Response from Extra Space Storage (2/8/2021)
Thank you Jessica! We pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Please let us know if you have any questions about your storage unit.
January 16, 2021
Norman R.
Posted On Google
Very informative about the property. Helped me with the right decisions for my needs. Will definitely recommend!
Response from Extra Space Storage (1/18/2021)
Hi Norman, your recommendation is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Please let us know if you have any questions about your storage unit.
January 16, 2021
Jason R.
Posted On Google
Desiree was amazing and so sweet I highly recommend this location. Customer service is EVERYTHING!!!
January 16, 2021
Richard R.
Posted On Google
Great customer service.
Response from Extra Space Storage (1/18/2021)
Richard, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if you have any questions about your storage unit.
Frequently Asked Questions at 2301 Story Rd W
Why should I use a climate controlled storage unit at 2301 Story Rd W?
Where can I park my RV long term in Irving, TX?
Do I need insurance to rent a storage unit at 2301 Story Rd W?
Do storage units at 2301 Story Rd W have electrical outlets in them?
What is the smallest storage unit I can rent at 2301 Story Rd W?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Located across from United States Post Office on Walnut Hill Lane and W. Story Rd.
Directions from the North
Drive southwest on W Walnut Hill. Pass North Lake College and continue straight. Turn right onto Story Rd W. Our facility will be on the right after the U.S. Post Office.
Directions from the South
Drive north on N Story Rd. Cross Airport Fwy and continue straight. Pass Finley Rd and keep right to stay on N Story Rd. Our facility will be on the right after the U.S. Post Office.
Directions from the East
Drive west on N O’Connor Blvd. Cross John W Carpenter Fwy and continue straight. Turn right onto Leland Blvd. Turn right onto W Northgate Dr. Turn right onto N Story Rd. Our facility will be on the right after the U.S. Post Office.
Directions from the West
Drive east on W Walnut Hill Ln. Cross President George Bush Turnpike and continue straight. Turn left onto Story Rd W. Our facility will be on the right after the U.S. Post Office.