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Extra Space Storage facility on 2301 Story Rd W - Irving, TX
(273 REVIEWS)

Irving self storage at 2301 Story Rd W

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 06:00 AM - 10:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1616

Directions

Intersections/Landmarks

Located across from United States Post Office on Walnut Hill Lane and W. Story Rd.

Directions from the North

Drive southwest on W Walnut Hill. Pass North Lake College and continue straight. Turn right onto Story Rd W. Our facility will be on the right after the U.S. Post Office.

Directions from the South

Drive north on N Story Rd. Cross Airport Fwy and continue straight. Pass Finley Rd and keep right to stay on N Story Rd. Our facility will be on the right after the U.S. Post Office.

Directions from the East

Drive west on N O’Connor Blvd. Cross John W Carpenter Fwy and continue straight. Turn right onto Leland Blvd. Turn right onto W Northgate Dr. Turn right onto N Story Rd. Our facility will be on the right after the U.S. Post Office.

Directions from the West

Drive east on W Walnut Hill Ln. Cross President George Bush Turnpike and continue straight. Turn left onto Story Rd W. Our facility will be on the right after the U.S. Post Office.

Frequently Asked Questions at 2301 Story Rd W

Why should I use a climate controlled storage unit at 2301 Story Rd W?

Where can I park my RV long term in Irving, TX?

Do I need insurance to rent a storage unit at 2301 Story Rd W?

Do storage units at 2301 Story Rd W have electrical outlets in them?

What is the smallest storage unit I can rent at 2301 Story Rd W?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 26, 2022

Suzan T.

Posted On Google

OVERALL RATING

I was treated with such a Warm Friendly and Respectful. Dessery’s Wonderful and now I know why this place is a 5 STARS ?? ???????? Because of her Wonderful SERVICES ?????? Thank you so much ??

Response from Extra Space Storage (6/26/2022)

Thanks for the awesome review, Suzan! We work hard to meet the expectations of our customers, and we're happy to hear Dessery hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 24, 2022

Marc S.

Posted On Google

OVERALL RATING

Had to move in a hurry Desiree and staff made getting me a storage unit quick and easy 10/10 experience highly recommended

Response from Extra Space Storage (6/25/2022)

Thank you for the excellent rating, Marc. We are glad Desiree was able to provide exceptional customer service as quickly as possible. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 23, 2022

Robert L.

Posted On Google

OVERALL RATING

Desiree was extremely helpful and professional. Two thumbs up! It’s been 4 months and Extra Space has still exceeded expectations. ????????

Response from Extra Space Storage (2/18/2022)

Thanks for the great review, Robert! We're glad Desiree was extremely helpful and professional. Please call us at (972) 846-4819 if you have any questions!

June 22, 2022

Brooklyn_Boy 7.

Posted On Google

OVERALL RATING

Desire was outstanding she took her time and explained everything that we need

Response from Extra Space Storage (6/22/2022)

We think Desire is great too! Thanks for the positive review, Brooklyn_boy. We're glad she took her time and explained everything that you need. Please stop by the office or give us a call at 888-STORAGE.

June 20, 2022

Sheila C.

Posted On Google

OVERALL RATING

So I am relocating to DFW area and need to find a storage unit large enough to fit all my belongings. I started searching online and Extra Storage Space came up. I reserved online and then I called the 888 number for more questions. I spoke to a young lady in Utah and she was so sweet in answering my questions and even looked for more units in the area I will be living to save me more money. We quickly learned that the special I had reserved online was the best deal. I went ahead and paid my first month rent before that last 10×30 was taken.. Later I drove to Las Colinas and met with Desiree, nice young last as well and very informative. Showed my unit and walked me thru on how to use the new lock system and helped me download the app on my phone so I can use my phone to enter and exit the gate. The only thing I didn't like was I have an inside climate controlled unit but when you open it, there is no light inside. However there was an outlet on the hall way so I could bring an extension cord and use some lamps or I can buy some of those pop lights that have LED lights to use. We will just have to see. I love the fact that there is security cameras all around and someone lives on property. So for me, so far so good. I'll come back after a month and check in for updates.

Response from Extra Space Storage (6/20/2022)

Thanks, Sheila! We're glad our national solutions agent was so sweet in answering your questions and even looked for more units in the area you will be living to save you more money. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Please stop by the office or give us a call at 888-STORAGE.

June 19, 2022

Gee W.

Posted On Google

OVERALL RATING

Desiree was very helpful in helping me with our two storage units located the the Los Colinas location. She answered all of my questions and was a pleasure to work with.

Response from Extra Space Storage (6/19/2022)

Hi Gee, thank you for your review. We're glad Desiree was very helpful in helping you with your two storage units, answered all of your questions, and was a pleasure to work with. Please stop by the office or give us a call at 888-STORAGE.

June 14, 2022

Abimael P.

Posted On Google

OVERALL RATING

The property manager has been very accommodating and a pleasure to work with.

Response from Extra Space Storage (6/15/2022)

Thank you for the review, Abimael! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 21, 2022

Nate T.

Posted On Google

OVERALL RATING

Looking for an easy and helpful storage unit and staff? Look no further! This Extra Space location is incredible! The manager, Desiree, is beyond top notch!

Response from Extra Space Storage (5/21/2022)

Thanks for the awesome review, Nate! We work hard to meet the expectations of our customers, and we're happy to hear Desiree hit the mark for you! Don't hesitate to stop by the office or contact us at (972) 846-4819 if you need anything.

May 7, 2022

allisonthomas03

Posted On Google

OVERALL RATING

Desiree, the manager, is so helpful and kind. She went out of her way to help us find ways to sell some items in our unit and was always responsive and pleasant!!

Response from Extra Space Storage (5/8/2022)

Hi Allisonthomas03, thank you for your review. We're glad Desiree is so helpful, kind, and always responsive. Don’t hesitate to reach out if you need anything at 888-STORAGE.

May 6, 2022

dee t.

Posted On Google

OVERALL RATING

Extra space was so great! The owner was very sweet in helping me find the perfect unit for me. Desiree remembered my name after months of being there which was very impressive. She’s a hard worker and keeps the building super clean! And it’s a plus the elevator is quick! Would be back if i ever needed a safe and convenient place to keep my goodies!

Response from Extra Space Storage (5/6/2022)

Thanks for being a loyal customer, Dee! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Desiree was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 3, 2022

Audrina S.

Posted On Google

OVERALL RATING

I have leased storage with extra space in the past and I had a good experience however this time I had a GREAT experience! The leasing process over the phone was simple and took about 15 min. The property were I leased is in a good area and it was clean. The woman at the office was exceptionally kind and made sure that I had all of my questions answered. I highly recommend this location! Thank you!!

Response from Extra Space Storage (5/5/2022)

Hi Audrina, thanks so much for your review! We are thrilled to hear your experience was great. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our manager was exceptionally kind and made sure that you had all of your questions answered. Thanks for recommending Extra Space Storage! If you ever need anything, feel free to stop by.

May 3, 2022

Ehsan M.

Posted On Google

OVERALL RATING

Desire is very nice & friendly with her customers. She made it quite easy for us to decide which storage space we needed to have. Overall, 10/10 customer service. ????

Response from Extra Space Storage (5/4/2022)

Thank you for the kind review, Ehsan. We're glad Desire was very nice and friendly! Our team is here to serve you, so give us a call at (972) 846-4819 if you need any future assistance.

May 2, 2022

Anais R.

Posted On Google

OVERALL RATING

Great experience! I initiated the rental process via phone by a very helpful associate and then was contacted by the facility manager, Desiree to complete the process. They both were informative on the access hours, terms of storage, and ensured the process was smooth! The place is clean, well maintained, easy to access, good lighting and have access to moving carts to help move your items into the storage units.

Response from Extra Space Storage (5/3/2022)

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Anais! We are so happy that Desiree could help! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

April 30, 2022

yedidi v.

Posted On Google

OVERALL RATING

Amazing experience and customer service!!

Response from Extra Space Storage (4/30/2022)

Thank you for the kind words, Yedidi! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!

April 30, 2022

Manasa s.

Posted On Google

OVERALL RATING

Great customer service, affordable price.

Response from Extra Space Storage (4/30/2022)

Thank you for the kind words, Manasa Sri! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by!

April 16, 2022

FauxnomenalFlowers D.

Posted On Google

OVERALL RATING

Clean and meet. The rates keep rising because you rent month to month. Just be aware. They did work with me on a 60% increase to 30%. I have been a tennant since opening.

Response from Extra Space Storage (4/17/2022)

Thank you for leaving us a rating, Fauxnomenalflowers Debbie. We appreciate your loyalty. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (972) 846-4819 to discuss this further.

April 14, 2022

Britton P.

Posted On Google

OVERALL RATING

This Extra Space storage has been excellent since day 1. I have been using this storage facility for over a year but will be moving to Florida soon. I have felt that my stored belongings have always been safe and that the facility is secure. Also, the staff is always professional and courteous. I recently spoke with Desiree when cancelling my unit and she was awesome. She walked me through the whole process and didn’t try to nickel and dime us on move out. She was friendly and had such a great attitude. I would 100% use this facility again over all others if I moved back to the Irving/Dallas area.

Response from Extra Space Storage (4/15/2022)

Thanks so much for the kind words, Britton! We are so happy to hear that your experience with Desiree has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Thank you for being a loyal Extra Space customer!? Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 7, 2022

Dajah E.

Posted On Google

OVERALL RATING

I had to quickly move and they had lots of units available , awesome sizes I got a bigger storage for less and they have a great attitude and great customer service . CJ helped me and he was super awesome

Response from Extra Space Storage (4/8/2022)

Thank you for the kind words, Dajah. We're glad CJ was able to help! Our team is here to serve you, so give us a call at (972) 846-4819 if you need any future assistance.

April 4, 2022

Anthony T.

Posted On Google

OVERALL RATING

Desiree Lopez the manager was very helpful and friendly. She showed me the unit and it was brand new. I decided to lease. I was in and out in very quickly. Thank you!

Response from Extra Space Storage (4/4/2022)

Hi Anthony, thank you for your review. We're glad Desiree Lopez was very helpful, and friendly, and showed you the unit. Stop by our office if you need anything in the future!

March 8, 2022

Chris B.

Posted On Google

OVERALL RATING

Staff is nice and professional.

Response from Extra Space Storage (3/8/2022)

Hello, Chris. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (972) 846-4819.