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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1793
Intersections/Landmarks
Fort Hood St and Stan Schlueter Loop
Directions from the North
Drive south on Fort Hood St. Pass Elms Rd and continue south. Take the exit for Pack Creek. Our facility will be immediately on your right.
Directions from the South
Drive north on Fort Hood St. Turn right onto Elms Rd. Turn right onto Stefek Dr. Turn left onto Fort Hood St. Take the exit for Pack Creek. Our facility will be immediately on your right.
Directions from the East
Drive west on I-14/US-190. Take Exit 283. Turn left onto Fort Hood St. Pass Elms Rd and continue south. Take the exit for Pack Creek. Our facility will be immediately on your right.
Directions from the West
Drive east on I-14/US-190. Take Exit 283. Turn right onto Fort Hood St. Pass Elms Rd and continue south. Take the exit for Pack Creek. Our facility will be immediately on your right.
Size Disclaimer
*Excludes administrative and insurance fees
June 30, 2022
Posted On Google
The worker Omar was very helpful, patient, and kind, answering any questions I had.
Response from Extra Space Storage (7/1/2022)
Thank you for the kind words, Jade. We're glad Omar was very helpful, patient, and kind! Our team is here to serve you, so give us a call at (254) 304-7929 if you need any future assistance.
June 29, 2022
Posted On Google
Omar is very professional, polite and knows his units.
Response from Extra Space Storage (6/29/2022)
Hi Lucero, thank you for your review. We're glad Omar is very professional, polite, and knows his units. As always, give us a call at 888-storage if you need anything.
June 26, 2022
Posted On Google
Moved across multiple states and was able to be accommodated with a last minute reservation for storage. Thanks Jessica! Units are clean.
Response from Extra Space Storage (6/27/2022)
Hi Devon, thank you for your review! We're so happy to hear that your experience with Jessica and the cleanliness of the facility have been positive! Let us know if we can?do anything else to help at 888-storage.
June 25, 2022
Posted On Google
Excellent customer service!!! It is very clean I would recommend this place for your storage needs, they do allow you to store your motorcycles!
Response from Extra Space Storage (6/27/2022)
Thank you for your review, Katie! Providing renters with clean facilities and excellent customer service is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.
June 22, 2022
Posted On Google
Jessica was very helpful and very efficient
Response from Extra Space Storage (6/23/2022)
Thanks for the great review, Margaret! We're glad Jessica was very helpful and efficient. Please call us at (254) 304-7929 if you have any questions!
June 18, 2022
Posted On Google
Everything's excellent.....
Response from Extra Space Storage (6/18/2022)
Thank you for the kind words, Mong! We're committed to providing excellent customer service. We are always available at 888-storage to help.
June 17, 2022
Posted On Google
Brittany was very helpful. She also helped me make my decision. Thank you Brittany
Response from Extra Space Storage (6/17/2022)
Thank you for the kind words, Ms. We're glad Brittany was able to help! Our team is here to serve you, so give us a call at (254) 304-7929 if you need any future assistance.
June 17, 2022
Posted On Google
Very friendly and knowledgeable service!! Also charitable laughs at my feeble attempts at humor, so that was a nice jolt to the start of my day. :)
Response from Extra Space Storage (6/17/2022)
Hi Ray, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 16, 2022
Posted On Google
You guys have great customer service ??Omar was great and I look forward to sending more people towards you guys way ??
Response from Extra Space Storage (6/16/2022)
Thank you for the kind words, Emmanuel! We're committed to providing excellent customer service. We think Omar is great too! Stop by our office if you need anything in the future!
June 10, 2022
Posted On Google
Lady at front desk was very very nice and answered all of my dumb questions that I had.
June 9, 2022
Posted On Google
Brittany rectified a horrible situation that would have been financially devastating for me! Her professionalism and efficiency in getting this horrendous situation resolved was beyond SUPERIOR! I highly recommend Extra Space Storage in Killeen Texas! Thank you Brittany!
Response from Extra Space Storage (6/10/2022)
Hi Mary, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Brittany! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
May 21, 2022
Posted On Google
The lady in the office Roxanne was very helpful super friendly and kind.
Response from Extra Space Storage (5/22/2022)
Hi Juan, thank you for your review. We're glad Roxanne was very helpful, super friendly, and kind. Please stop by the office or call us at 888-STORAGE.
May 10, 2022
Posted On Google
This is my second (and third) storage unit in Killeen! Very clean and secure (both equally important to me). The staff are very friendly and helpful as well! Thank you for the peace of mind!!
Response from Extra Space Storage (5/11/2022)
Thank you for your review, Ashley! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. It's absolutely wonderful to know our team has been very friendly and helpful. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
May 9, 2022
Posted On Google
Laura was very helpful with my transfer of units. She explained the difference of sizes in the units perfectly. Loved the customer sevice!
Response from Extra Space Storage (5/9/2022)
Hello, Lisa. Thank you for the review. We're so glad Laura could meet your storage needs. Please stop by the office if you need anything!
April 27, 2022
Posted On Google
Omar was friendly, he had amazing customer service. Walked me to the unit I was interested in and answered any question I had. Definitely recommend!
Response from Extra Space Storage (4/27/2022)
Wow, thanks for the great review Johanna Starr! We are so glad you had a positive experience with Omar. If you ever need any help feel free to stop by or call us at (254) 304-7929.
April 26, 2022
Posted On Google
It was definitely a great experience coming down here to set up a storage unit to store my property and Mr. Omar definitely made the entire experience an amazing one. This definitely gives me a peace of mind know I'm being taken care of. Thank you!
Response from Extra Space Storage (4/26/2022)
Hi Ryan, thanks so much for your review! We are thrilled to hear your experience with Mr. Omar was positive and are always here to help with your storage needs! Give us a call at (254) 304-7929 or stop by the office if you need anything!
April 26, 2022
Posted On Google
Omar was super awesome! He took the time to explain the storage unit I chose and took me to see it prior to signing the lease to ensure it met my needs. He thoroughly explained the terms of the lease and the access process. Very friendly staff that made the process so much easier.
Response from Extra Space Storage (4/26/2022)
Thank you for taking the time to leave your feedback, Tessa! We're so happy to hear Omar was able to make your rental process easy! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
April 22, 2022
Posted On Google
Omar is an amazing representative for the fort hood location. The building was clean and well organized. I informed him about a last minute unit that I wanted to switch to and he assisted me with patience. Lastly, he was able to get a partial refund for the payment of my previous unit with a lower monthly fee. Omar is professional, friendly, and knowledgeable. He cares about the customer as well as his job. I will recommend anyone to visit and speak to him about renting a future storage unit.
Response from Extra Space Storage (4/22/2022)
Thanks for the kind words, Jasmine! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Omar reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (254) 304-7929 if you need anything.
April 19, 2022
Posted On Google
I just rented a unit at ExtraSpace storage. Laura showed me a couple different units there and made my visit very pleasant. She’s an Exceptional attendant and extremely knowledgeable on the establishment. Thank you
Response from Extra Space Storage (4/20/2022)
Hi James, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Laura! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 14, 2022
Posted On Google
Very courteous, nice staff
Response from Extra Space Storage (4/15/2022)
Hi John!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (254) 304-7929 or stop by the facility!