Plano self storage at 3101 W Spring Creek Pkwy

Fantastic service, clean, roomy space for storage! Highly recommend!

I needed a temporary storage space for my brother while he was moving back from college. I checked out extra space storage because it was in a convenient location as fair prices. I’ve used other storage spaces before and I just assumed they were all the same; I was wrong. If there was such a thing as a “5-Star” storage, like there are hotels, Extra storage would be it. It is in a convenient yet secure location, the layout is easy to navigate, easily accessible, everything is well maintained/modern, and the best part was how helpful and friendly the staff was. I worked particularly with Jonathan and he was so kind and got us everything we needed. I would never usually write reviews for a storage space but I wanted to because of how pleasant our experience was. I would definitely recommend!

Recommended!

Excellent service. Very friendly staff. Good prices. Clean facility. Strongly recommend.

The place itself was fine. But the googlemaps directions took me to the rear which has a padlocked gate

Professional, Super Clean, Reasonable & Jonathan was incredibly helpful??

High Energy and wonderful customer services. Units are clean and easy accessable.

Johnathan gave great service and knowledge on the storage units

Great customer service. John saw me struggling to move my 3000lb toolbox and helped me get it into my storage unit without me asking for help. I would not have been able to do it alone. Thank you so much

Excellent!

This place is GREAT! The customer service is always PERFECT! I rented a storage when I moved to an apartment around the corner. The location and the units were very clean and well kept. I had the same unit for about 1 year. My rate did increase ONCE by $4. I didn't notice because I always budget up by $10 so it didn't affect me at all. The employees here seem happy and are always friendly. Customer service is always great BUT, the icing on the cake was that just a few days ago, I moved all my stuff out of the storage after hours and took my lock with me. I had planned to call and see if they could close my account over the phone as I live about 30min away now. I totally forgot to call them and today, when I logged into my online account it showed closed and "move out". I called the location just to make sure, but apparently, they check the locks daily and when they see a storage has been left empty and unlocked, they close it out automatically. THAT IS JUST AWESOME!!!! It may seem small, but it's a testament of the type of service they give. They saved me about 2 hours of my day. If I ever need a storage again, I will DEFINITELY go to Extra Space. And anyone in the Plano area should use the one on Spring Creek and Independence for sure!

Clean. Friendly. Contactless options!

It was easy to reserve a unit online, even from over a thousand miles away. Staff is courteous, professional, and personable. Helped work with me to get the unit I needed while minimizing the amount of time I would have to pay to hold an empty unit until I arrived. The unit itself was very clean and tidy, we didn't need to do much of anything to prepare it. It was clear they took security seriously, as staff could be seen making rounds both inside and outside of the buildings when we visited and during the process of storing our belongings. They came over to check when they saw we helped a rental truck into the secured area. Our lock received a sticker, which appears to be an indication that they checked the lock's integrity. Fair, competitive pricing with easy pay structures so I don't worry about missing a payment.

Trey Hayes was so much help! Very great customer service! I will most definitely use extra space storage again. Wonderful experience!! ???? Thanks Treyyy!!???

Customer service is excellent!

Could not have been an easier or more pleasant experience. Completed the rental online, signed all contracts, and received our unit number and gate code with 10 minutes. Shortly after signing, we received a call from the local office, making sure we didn't have any questions or concerns. Unit was easy to find, clean, and had a brand new lock ready for us in the unit. Cannot recommend this company enough.

Great Management Team, Service & Clean Units!!!

Andrew customer service was wonderful I will definitely recommend others to this location!!! Thank you

Friendly staff, fair prices, easy move-in.

I needed a storage unit as soon as possible and Andrew helped me out with the process, show us the unit and helped with the lock, all under 30 minutes. I appreciate his time and work.