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6101 Wagner Way
Plano, TX 75023
Distance: 3.25 miles
4200 K Ave
Plano, TX 75074
Distance: 3.6 miles
Plano self storage at 3101 W Spring Creek Pkwy
Read 181 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1365
Recent Customer Reviews About This Facility
20 of 181 reviews
April 5, 2021
Gage C.
Posted On Google
Great customer service. John saw me struggling to move my 3000lb toolbox and helped me get it into my storage unit without me asking for help. I would not have been able to do it alone. Thank you so much
Response from Extra Space Storage (4/11/2021)
Thanks for taking the time to leave us a review, Gage! We are so glad John could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 23, 2021
Samantha P.
Posted On Google
Excellent!
Response from Extra Space Storage (3/30/2021)
Thank you for choosing Extra Space Storage Samantha. We're here to help if you have any questions or need assistance with your rental! Call us at (972) 208-2332 with any questions!
March 8, 2021
Arneta O.
Posted On Google
This place is GREAT! The customer service is always PERFECT! I rented a storage when I moved to an apartment around the corner. The location and the units were very clean and well kept. I had the same unit for about 1 year. My rate did increase ONCE by $4. I didn't notice because I always budget up by $10 so it didn't affect me at all. The employees here seem happy and are always friendly. Customer service is always great BUT, the icing on the cake was that just a few days ago, I moved all my stuff out of the storage after hours and took my lock with me. I had planned to call and see if they could close my account over the phone as I live about 30min away now. I totally forgot to call them and today, when I logged into my online account it showed closed and "move out". I called the location just to make sure, but apparently, they check the locks daily and when they see a storage has been left empty and unlocked, they close it out automatically. THAT IS JUST AWESOME!!!! It may seem small, but it's a testament of the type of service they give. They saved me about 2 hours of my day. If I ever need a storage again, I will DEFINITELY go to Extra Space. And anyone in the Plano area should use the one on Spring Creek and Independence for sure!
Response from Extra Space Storage (3/13/2021)
Thank you so much for your kind words, Arneta. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with us! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
March 7, 2021
Dianna R.
Posted On Google
Clean. Friendly. Contactless options!
Response from Extra Space Storage (3/13/2021)
Hi Dianna, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility have been positive! Feel free to reach out at any time at 888-storage.
March 3, 2021
Morrigan M.
Posted On Google
It was easy to reserve a unit online, even from over a thousand miles away. Staff is courteous, professional, and personable. Helped work with me to get the unit I needed while minimizing the amount of time I would have to pay to hold an empty unit until I arrived. The unit itself was very clean and tidy, we didn't need to do much of anything to prepare it. It was clear they took security seriously, as staff could be seen making rounds both inside and outside of the buildings when we visited and during the process of storing our belongings. They came over to check when they saw we helped a rental truck into the secured area. Our lock received a sticker, which appears to be an indication that they checked the lock's integrity. Fair, competitive pricing with easy pay structures so I don't worry about missing a payment.
Response from Extra Space Storage (3/9/2021)
Hi Morrigan, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Providing renters with clean and secure facilities is our top priority. We are so glad you are satisfied with your rental rate! Don’t hesitate to reach out at 888-STORAGE if you need anything.
March 2, 2021
Victoria R.
Posted On Google
Trey Hayes was so much help! Very great customer service! I will most definitely use extra space storage again. Wonderful experience!! ???? Thanks Treyyy!!???
Response from Extra Space Storage (3/9/2021)
Hi Victoria, thank you for your review. We're glad Trey was able to help! We're committed to providing excellent customer service. We really appreciate you taking the time to share your experience with us. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 1, 2021
Rebecca R.
Posted On Google
Customer service is excellent!
Response from Extra Space Storage (3/8/2021)
Thank you for the kind words, Rebecca! We're committed to providing excellent customer service. We are here to help at 888-storage, so let us know if you need anything!
March 1, 2021
Colin L.
Posted On Google
Could not have been an easier or more pleasant experience. Completed the rental online, signed all contracts, and received our unit number and gate code with 10 minutes. Shortly after signing, we received a call from the local office, making sure we didn't have any questions or concerns. Unit was easy to find, clean, and had a brand new lock ready for us in the unit. Cannot recommend this company enough.
February 25, 2021
Van L.
Posted On Google
Great Management Team, Service & Clean Units!!!
Response from Extra Space Storage (3/4/2021)
Hello, Van. Thanks for the positive feedback. We're so happy we have customers like you. Stop by our office if you need anything in the future!
February 24, 2021
Rebecca R.
Posted On Google
Andrew customer service was wonderful I will definitely recommend others to this location!!! Thank you
Response from Extra Space Storage (3/2/2021)
Thank you for the kind words, Rebecca! We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 24, 2021
Katie D.
Posted On Google
Friendly staff, fair prices, easy move-in.
Response from Extra Space Storage (2/28/2021)
Thanks for the fantastic rating, Katie. We’re glad we were able to meet all of your self-storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
February 1, 2021
Ricardo R.
Posted On Google
I needed a storage unit as soon as possible and Andrew helped me out with the process, show us the unit and helped with the lock, all under 30 minutes. I appreciate his time and work.
Response from Extra Space Storage (2/2/2021)
Thank you for the review, Ricardo! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if you have any additional self storage needs.
February 1, 2021
Jeffrey L.
Posted On Google
Jonathan is simply the best helping with excellent service with my space needs over the past 4 years! Highly recommend this facility for your storage needs!
Response from Extra Space Storage (2/1/2021)
Hello Jeffrey, thank you for your positive rating! We’re proud to serve our customers. Please let us know if you need any assistance or have any questions.
January 21, 2021
Demadrea F.
Posted On Google
Great fast friendly service.
Response from Extra Space Storage (1/22/2021)
Demadrea, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please let us know if you have any questions about your storage unit.
January 8, 2021
Ryan C.
Posted On Google
Andrew and his crew really know how to take care of the customer. I rent two units here (one for personal, one for business). The price range is great, and the unit is easily accessible!
Response from Extra Space Storage (1/11/2021)
Thanks, Ryan! We think our team is great too! Please stop by our office if you need anything with your storage units!
December 12, 2020
Jeff O.
Posted On Google
Just visited and Andrew took great care of me!! Thank you for the great service!
Response from Extra Space Storage (12/14/2020)
Thank you for the kind words, Jeff. We're glad our manager was able to help! Our team is here to serve you, so give us a call at (972) 208-2332 if you need any future assistance with your storage unit.
December 7, 2020
A G.
Posted On Google
Great service took me 5 min to get my unit
Response from Extra Space Storage (1/4/2021)
Thank you for taking the time to leave your feedback, Zachary! We're so happy to hear our manager was able to make your storage unit rental process hassle free! Give us a call at (972) 208-2332 if you need any future assistance.
December 7, 2020
Zachary V.
Posted On Google
Great service took me 5 min to get my unit
Response from Extra Space Storage (12/8/2020)
Thank you for taking the time to leave your feedback, Zachary! We're so happy to hear our manager was able to make your storage unit rental process hassle free! Give us a call at (972) 208-2332 if you need any future assistance.
November 11, 2020
Sara B.
Posted On Google
Very easy to work with. Hassle-free. Great prices. They worked around my schedule and were able to do it all over the phone/email. Very clean facility as well. I would definitely recommend this location and will use them again in the future when necessary!
Response from Extra Space Storage (11/13/2020)
Thank you Sara! We pride ourselves on keeping our self-storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Stop by the office if you need anything!
November 11, 2020
A G.
Posted On Google
Very easy to work with. Hassle-free. Great prices. They worked around my schedule and were able to do it all over the phone/email. Very clean facility as well. I would definitely recommend this location and will use them again in the future when necessary!
Response from Extra Space Storage (1/4/2021)
Thank you Sara! We pride ourselves on keeping our self-storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Stop by the office if you need anything!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Next Door to Just Brakes/Spring Creek & Independence Pkwy
Directions from the North
Drive southwest on Independence Pkwy. Pass Davis Library and continue straight. Turn right onto W Spring Creek Pkwy. Our facility will be on the right before Bronze Leaf Dr.
Directions from the South
Drive north on Independence Pkwy. Cross W Parker Rd and continue straight. Turn left onto W Spring Creek. Our facility will be on the right before Bronze Leaf Dr.
Directions from the East
Drive west on W Spring Creek. Pass Walgreens and continue straight. Cross Independence Pkwy then our facility will be on the right.
Directions from the West
Drive east on W Spring Creek Pkwy. Pass Coit Rd and continue straight. Make a U-turn at Roundrock Trail. Our facility will be on the right after Independence Pkwy.