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Extra Space Storage facility on 10535 Mason Rd - Richmond, TX
(227 REVIEWS)

Richmond self storage at 10535 Mason Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7089

Directions

Intersections/Landmarks

S Mason Rd and Grand Pkwy

Directions from the North

Drive south on S Mason Rd. Pass Oakland Elementary School and continue south. Our facility will be on your left after Delta Lake Dr.

Directions from the South

Drive north on S Mason Rd. Pass Frost Elementary School and continue north. Our facility will be on your right after the Pecan Grove water tower.

Directions from the East

Drive west on W Bellfort St. Turn left onto S Mason Rd. Pass Oakland Elementary School and continue south. Our facility will be on your left after Delta Lake Dr.

Directions from the West

Drive east on W Bellfort St. Turn right onto West Grand Parkway South. Turn right onto S Mason Rd. Pass Oakland Elementary School and continue south. Our facility will be on your left after Delta Lake Dr.

Frequently Asked Questions

Do I have to sign a lease to get a storage unit in Richmond, TX?

What type of lock do I need for a storage unit in Richmond, TX?

What size storage unit do I need for a 3 bedroom apartment/home in Richmond, TX?

Can I use a storage unit as a gym in Richmond, TX?

What is the smallest storage unit I can rent in Richmond, TX?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Thomas H.

Posted On Google

OVERALL RATING

Good price and specials! Looks very secure and well kept. All units are monitored. Jacob at the front desk is super helpful and friendly! Would definitely recommend!

Response from Extra Space Storage (6/29/2022)

Thank you for your feedback, Thomas! Providing renters with clean and secure facilities is our top priority. We're glad Jacob was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 30, 2022

John R.

Posted On Google

OVERALL RATING

Kathy was very professional and helpful she really helped me get a great deal would highly recommend this location very clean and well-maintained

Response from Extra Space Storage (5/30/2022)

Hello, John. Thank you for the review. We're so glad Kathy could meet your storage needs. Please stop by the office if you need anything!

May 28, 2022

Kiki O.

Posted On Google

OVERALL RATING

Kathy was awesome! Thank you!

Response from Extra Space Storage (5/29/2022)

We think Kathy is great too! Thanks for the positive review, Kiki. Stop by our office if you need anything in the future!

May 27, 2022

Glory A.

Posted On Google

OVERALL RATING

Kathy, was awesome and very helpful. Everything was smooth and easy. Customer service was superb

Response from Extra Space Storage (5/28/2022)

Thank you for the excellent rating, Glory! We're happy Kathy was able to provide a smooth rental experience while being awesome and super helpful! As always, give us a call at 888-storage if you need anything.

May 19, 2022

Lars M.

Posted On Google

OVERALL RATING

Great staff. Very helpful. Kathy took us around and showed us the units and explained the whole process very well.

Response from Extra Space Storage (8/19/2019)

Thank you for reaching out to leave us a review, Lars! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Give us a call at (281) 606-0789 if you need anything from us in the future.

May 3, 2022

Sheri M.

Posted On Google

OVERALL RATING

I love the location and the security of this particular storage facility in addition to that the people that work behind the desk are very professional and helpful

Response from Extra Space Storage (5/5/2022)

Hi Sheri, thank you for the 5-star review! We are happy to hear you are enjoying your rental with us. Customer service and keeping our facilities clean are top priorities. Reach out if you need anything, please.

May 2, 2022

Joe J.

Posted On Google

OVERALL RATING

Thanks Kathy for your help!!

Response from Extra Space Storage (5/3/2022)

Hello, Joe. Thank you for the review. We're so glad Kathy could meet your storage needs. Please stop by the office if you need anything!

April 27, 2022

duck W.

Posted On Google

OVERALL RATING

Excellent customer service and a great location.

Response from Extra Space Storage (4/27/2022)

Thank you for the kind words, Duck! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

April 27, 2022

Dawood R.

Posted On Google

OVERALL RATING

Very clean and affordable and great costumer service by Jacob. So far so good.

Response from Extra Space Storage (4/29/2022)

Thanks for the positive review, Dawood! We are glad you had a great experience with Jacob. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 19, 2022

Alisia B.

Posted On Google

OVERALL RATING

We had a great experience moving in. It was very quick and efficient. Thanks

Response from Extra Space Storage (3/20/2022)

Hi Alisia, thanks so much for your review! We are thrilled to hear your experience was great. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 14, 2022

Beverly D.

Posted On Google

OVERALL RATING

Jacob was very friendly and helpful making my registration quick and efficient! The facility is very clean and location is great for my needs.

Response from Extra Space Storage (2/14/2022)

Hi Beverly Dower, thank you for your review. We're glad Jacob was very friendly and helpful making your registration quick and efficient! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.

November 20, 2021

Terri L.

Posted On Google

OVERALL RATING

Very quick, polite service. They gave me 1st month free rent even though I'm only staying a month!

Response from Extra Space Storage (11/20/2021)

Thank you for your feedback, Terri! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 19, 2021

jgfireman1957

Posted On Google

OVERALL RATING

No complaints about the facility itself. They did just double the rate however. My biggest complaint is the customer service process sucks. Almost impossible to talk to a human being. Took 15 minutes of navigating the automated call system.

Response from Extra Space Storage (11/20/2021)

Jgfireman1957, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. Stop by our office if you need assistance or have any questions.

November 17, 2021

Wally B.

Posted On Google

OVERALL RATING

Lance made this process quick and painless!

Response from Extra Space Storage (11/17/2021)

Thank you for taking the time to leave your feedback, Wally! We're so happy to hear Lance was able to make your rental process quick and painless! Give us a call at (281) 606-0789 if you need any future assistance.

November 8, 2021

Lorreta O.

Posted On Google

OVERALL RATING

Very neat and nice place and cheap rates and good customer service by kathy

Response from Extra Space Storage (11/8/2021)

Thanks for the positive review, Lorreta! We are glad you had a great experience with Kathy. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 6, 2021

Debbi N.

Posted On Google

OVERALL RATING

The people here were so very helpful! I moved from Out of state and they took care of everything for me so the unit was ready when I got here. Moving out was flawless. Highly recommend them!

Response from Extra Space Storage (11/6/2021)

Thanks for the kind words, Debbi! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (281) 606-0789 if you need anything.

October 19, 2021

Carla G.

Posted On Google

OVERALL RATING

Jacob was very helpful and professional! He made renting a storage unit very easy and seamless! Great prices too!

Response from Extra Space Storage (10/20/2021)

Thank you for the kind words, Carla. We're glad Jacob was able to help! Our team is here to serve you, so give us a call at (281) 606-0789 if you need any future assistance.

October 5, 2021

Jane K.

Posted On Google

OVERALL RATING

Great customer service by Kathy. Nice clean facility and Close to home.

Response from Extra Space Storage (10/5/2021)

Thank you, Jane. We're thrilled you had a positive experience with Kathy at Extra Space Storage. Please stop by the office if you have any questions!

September 27, 2021

Amir O.

Posted On Google

OVERALL RATING

Kathy was the one to help us and did a great job!.

Response from Extra Space Storage (9/27/2021)

Hello, Amir. Thank you for the review. We're so glad Kathy could meet your storage needs. Please stop by the office if you need anything!

September 22, 2021

M S.

Posted On Google

OVERALL RATING

Tracy was super helpful in getting me set up with a unit that met my needs. The place was clean but one of the elevators was not working.

Response from Extra Space Storage (9/22/2021)

Hi M, thank you for your review. We're glad Tracy was super helpful in getting you set up with a unit that met your needs. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!