San Antonio self storage at 5611 Lone Star Parkway

Extra Space Storage facility on 5611 Lone Star Parkway - San Antonio, TX
Extra Space Storage
5611 Lone Star ParkwaySan Antonio, TX 78253

Read 232 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located near the intersection of Lone Star Pkwy. and Alamo Ranch Pkwy., Extra Space Storage serves San Antonio residents near Far West Side. Locals will recognize our facility a few minutes west of Lowe's and Best Buy. We're also accessible for residents of nearby apartments, such as Alamo Ranch, Twin Creeks at Alamo Ranch, Avocet Apartments, and Springs at Alamo Ranch Apartments.

A Versatile Self Storage Solution

Extra Space Storage on Lone Star Pkwy. offers a large selection of storage units, climate-controlled storage, and exceptional security. We're your ideal self storage partner in San Antonio!

Storage Units to Fit Your Needs

Our San Antonio storage facility has units ranging from 25 square feet to as large as 200+ square feet, so you have plenty of options. Unit features include indoor access, elevator access, and more.

Secure Storage

With security features like an on-site manager, video surveillance, security access to your floor only, and electronic gate access, you can confidently store your items at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Covered loading bay for convenient unloading and loading
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant
  • Military discounts

Experience the Extra Space Difference

At Extra Space Storage, we provide reliable self storage with unmatched customer service. Our facility is always well-maintained, secure, and clean, and our friendly, professional staff is always available to help with whatever you need. Contact us today to reserve a storage unit in San Antonio!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8839

Recent Customer Reviews About This Facility

January 18, 2022

Erica C.

Posted On Google

OVERALL RATING

We got the best deal in our area, and the staff was outstanding, They helped us move units to suit our needs and it was so fast and easy. I didnt waste time at all. I love this place and highly recommend it.

Response from Extra Space Storage (1/18/2022)

Thank you for the kind words, Erica. We're glad our team helped you move units to suit your needs. We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 4, 2022

Katherine B.

Posted On Google

OVERALL RATING

Easy way to store our belongings while moving into an apartment slowly. Absolutely the most friendliest staff and called me by name when we emptied our space. We have one more unit to go. Downsizing is not fun!! So we were glad having our things here was easy.

Response from Extra Space Storage (1/5/2022)

Hi Katherine, thank you for your review. We're glad our team was friendly. Don’t hesitate to reach out if you need anything at 888-STORAGE.

December 27, 2021

Ayme T.

Posted On Google

OVERALL RATING

Reserved during closed office hours and got a call first thing in the morning to complete my unit rental over the phone. Super easy and very quick! Great customer service and was such a painless process. I officially only prefer to use Extra Space for my storage needs.

Response from Extra Space Storage (12/29/2021)

Thank you for the excellent rating, Ayme! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

December 27, 2021

Marie T.

Posted On Google

OVERALL RATING

Clean only had it a few months before the price went up. Found an equally clean and great location for a lot cheaper. Almost half as much.

Response from Extra Space Storage (12/29/2021)

Hi Marie, we're sorry to hear we have lost your business. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

November 24, 2021

Derrick A.

Posted On Google

OVERALL RATING

Attentive, clean, always pushing a way to get the storage cheaper. Best storage I have ever used. When I said clean, I mean clean. They are constantly cleaning in there. I never see anything dirty or bugs anywhere inside. I know my stuff is not going to be infested. Staff is down to Earth and eager to help.

Response from Extra Space Storage (11/24/2021)

Hi Derrick, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! All of our facilities are treated for pests and rodents on a regular basis with Ecolab, our dedicated pest control experts. We're glad our team is down to Earth and eager to help. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 20, 2021

Mason S.

Posted On Google

OVERALL RATING

Clean, and we’ll lit. Pricey though

Response from Extra Space Storage (11/28/2021)

Thank you for leaving us a rating, Mason. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (210) 829-8787 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

November 14, 2021

monique p.

Posted On Google

OVERALL RATING

Great customer service, very helpful. Clean environment.

Response from Extra Space Storage (11/15/2021)

Thank you for the kind words, Monique! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!

October 31, 2021

Ben G.

Posted On Google

OVERALL RATING

Great rates and helpful staff. Transitioning was a breeze and all my things were safe, dry, and just as I left them. If all storage locations were like ExtraSpace off Lonestar Parkway: I’d use them every time without question!

Response from Extra Space Storage (11/1/2021)

Thanks for the awesome review, Ben! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you. Let us know if we can?do anything else to help at 888-storage.

October 22, 2021

Mallory G.

Posted On Google

OVERALL RATING

The facility is clean, well maintained and easily accessible. I like that there are dollys to assist with carrying boxes, furniture, etc.

Response from Extra Space Storage (10/23/2021)

Hi Mallory, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!

October 17, 2021

MICHAEL S.

Posted On Google

OVERALL RATING

Lol i believe the name speaks for itself...they definitely have extra space if u desire..

Response from Extra Space Storage (10/17/2021)

Thanks for sharing your positive experience, Michael. We're committed to being your go-to stop for all your local storage needs! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

October 14, 2021

Jeff C.

Posted On Google

OVERALL RATING

Friendly staff, very clean and safe environment

Response from Extra Space Storage (10/14/2021)

Thank you for your feedback, Jeff! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 18, 2021

Madi E.

Posted On Google

OVERALL RATING

Clean, safe, climate controlled storage. Staff was helpful and friendly. My only issue was finding my unit as the numbers are not in an order that makes it easy to find when you first move in. It took me almost 40 minutes to find it and at the time, the office staff member was not available. Perhaps they should provide maps and place an X where a new unit is to assist first time customers.

Response from Extra Space Storage (9/18/2021)

Thank you for your feedback, Madi! Providing renters with clean and secure facilities is our top priority. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We're glad our team was helpful and friendly. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

August 2, 2021

Oscar V.

Posted On Google

OVERALL RATING

This is the cleanest facility I have ever rented and the staff there are very professional and friendly I definitely recommend this location!

Response from Extra Space Storage (8/31/2021)

Thanks for the kind words, Oscar! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (210) 829-8787 if you need anything.

July 30, 2021

Rachel Z.

Posted On Google

OVERALL RATING

I read the last review and was hesitant to rent but the business is very simple and clearly laid out. Decided to rent because of such good customer service. Thanks!

Response from Extra Space Storage (8/26/2021)

Thank you for the kind words, Rachel! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

June 21, 2021

Yvette C.

Posted On Google

OVERALL RATING

The facility was very nice and clean at the Lone Star Pkwy location in Alamo Ranch. Kathleen was super awesome! Such an easy process.

Response from Extra Space Storage (6/21/2021)

Hi Yvette, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We think Kathleen is great too! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

May 26, 2021

David

Posted On Google

OVERALL RATING

Nice place. I realize the need for the extra security but what happens if you forget your code or you’re separated from the person whose unit it is and there’s a fire or something? You not only cannot get in without a really long code, you also can’t get out which I find odd and dangerous.

Response from Extra Space Storage (6/1/2021)

Thank you for choosing Extra Space Storage, David. We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience. Please feel free to call us at 888-storage if you have any questions.

May 19, 2021

Lauren

Posted On Google

OVERALL RATING

Property is very clean and management is awesome. They have really excelled in communication and are very helpful.

Response from Extra Space Storage (5/22/2021)

Hi Lauren, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 18, 2021

Brian H.

Posted On Google

OVERALL RATING

Used Extra Space Storage multiple times. Always a good experience!

Response from Extra Space Storage (5/21/2021)

Hi Brian, thanks for leaving a rating! We're lucky to have customers like you. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 5, 2021

Jamie

Posted On Google

OVERALL RATING

Kathleen and Claudia at the lone star pkwy location in SA were great! I originally spoke to someone at the call center, who gave me incorrect information that resulted in me having a higher rate than originally quoted. But after speaking directly to the site, they were able to honor my original quote and were very accommodating in remedying the situation. 5 star experience thanks to Kathleen and Claudia!

Response from Extra Space Storage (5/8/2021)

We think Kathleen and Claudia are great too! Thanks for the positive review, Jamie. We're glad our team was able to honor your original quote and were very accommodating in remedying the situation. We really appreciate you taking the time to share your experience with us. Stop by our office if you need assistance or have any questions.

April 24, 2021

ERIC M.

Posted On Google

OVERALL RATING

The best storage units I've ever used. Office staff was awesome! Would definitely recommend to anyone looking.

Response from Extra Space Storage (4/26/2021)

Thanks for the kind words, Eric! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (210) 829-8787 if you need anything.

Frequently Asked Questions

Are storage units climate controlled in Far West Side?

What pest control and cleanliness measures are taken in Far West Side?

Are there restrictions on what I can put in a storage unit in Far West Side?

What size storage unit do I need for a 3 bedroom apartment/home in Far West Side?

What size padlock should I use for storage unit in Far West Side?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Lone Star Pkwy and Alamo Ranch Pkwy

Directions from the North

Drive south on TX-1604 Loop W. Take the exit for Culebra Rd. Merge onto W Loop 1604 N. Turn right onto Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the South

Drive north on TX-1604 Loop. Take the exit for Culebra Rd. Merge onto W Loop 1604 N. Turn left onto Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the East

Drive west on Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the West

Drive east on Culebra Rd. Turn right onto Lone Star Pkwy. Our facility will be on your right.