San Antonio self storage at 5611 Lone Star Parkway
- Current Customer: (210) 807-8800
- New Customer:
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Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8839
Directions
Intersections/Landmarks
Lone Star Pkwy and Alamo Ranch Pkwy
Directions from the North
Drive south on TX-1604 Loop W. Take the exit for Culebra Rd. Merge onto W Loop 1604 N. Turn right onto Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.
Directions from the South
Drive north on TX-1604 Loop. Take the exit for Culebra Rd. Merge onto W Loop 1604 N. Turn left onto Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.
Directions from the East
Drive west on Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.
Directions from the West
Drive east on Culebra Rd. Turn right onto Lone Star Pkwy. Our facility will be on your right.
Frequently Asked Questions
Are storage units climate controlled in Far West Side?
What pest control and cleanliness measures are taken in Far West Side?
Are there restrictions on what I can put in a storage unit in Far West Side?
What size storage unit do I need for a 3 bedroom apartment/home in Far West Side?
What size padlock should I use for storage unit in Far West Side?
Size Disclaimer
*Excludes administrative and insurance fees
Recent Customer Reviews About This Facility
July 2, 2022
Jazzeh103
Posted On Google
Alex was very helpful and explained things thoroughly.
Response from Extra Space Storage (7/3/2022)
Hello, Jazzeh103. Thank you for the review. We're so glad Alex could meet your storage needs. Please stop by the office if you need anything!
June 19, 2022
Daniel T.
Posted On Google
Customer service was good, facility clean and maintained, and the flat bed dollies they had to use for free were a life changer
Response from Extra Space Storage (6/20/2022)
Hi Daniel, thank you for your review! We're so happy to hear that your experience with our team and the cleanliness of the facility have been positive! We're always here to help at 888-storage.
June 3, 2022
MEREDITH M.
Posted On Google
I have used this specific place for several years, for several storage needs. I have always reserved online. I have never had the price raise on me. But, a few months ago I got a unit. 2 months in they raised the price on me an additional $55/m. Not being able to afford that, I moved my units in with my brother. They stated since he’s military they don’t raise any pricing. A few short days later, they raised the price of his unit by $100/m. They stated that they need to raise the price to meet market value. The property is clean and easy to use. It’s in a good location. Just upsetting to change pricing so drastically.
Response from Extra Space Storage (6/4/2022)
We're sorry to hear this, Meredith Moore, but appreciate your feedback. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Will you please give us a call at 888-storage to discuss what other options we may have for you?
June 3, 2022
Robert D.
Posted On Google
Excellent location, very clean. Friendly service.
Response from Extra Space Storage (6/4/2022)
Thanks for the awesome review, Robert! We know our customers value clean facilities and friendly staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (210) 829-8787 if you need anything.
May 11, 2022
Cynthia D.
Posted On Google
I came in 20 minutes before closing (felt absolutely terrible). The woman at the front desk was kind enough to wait for me store all my items before closing. She was so kind, friendly, and very efficient.
Response from Extra Space Storage (5/12/2022)
Wow, thanks for the great review Cynthia! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (210) 829-8787.
April 27, 2022
Damian L.
Posted On Google
Perfect location, price is affordable. Mr. Alex and staff are top tier and really take care of their customers.
Response from Extra Space Storage (4/27/2022)
Thank you for your review, Damian. We are happy to know you feel good about your rental with us and that Alex and the team were able to provide you with the customer service you deserve. As always, give us a call at 888-storage if you need anything.
April 26, 2022
Ty B.
Posted On Google
This is a typical storage unit, clean and staff was helpful, but as with lots of storage units they raise your rent ever 3 to 4 months without notice. The final time they raised mine in January they raised the rent 80%. Make sure you watch your bank statement if you are on autopay
Response from Extra Space Storage (4/25/2022)
Hi Ty Butcher, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
April 17, 2022
eli_santi5-roblox S.
Posted On Google
The facility was clean and I was impressed with the service provided. Alex took the time to explain everything and provided a walk thru. Everything was fast, easy, and overall a great experience. Recommend!
Response from Extra Space Storage (4/18/2022)
Hi Eli_santi5-roblox, thank you for your review! We're so happy to hear that your experience with Alex and the cleanliness of the facility has been positive! Please stop by the office if you need anything.
April 11, 2022
Tracey E.
Posted On Google
I have been with this company for a little over a year since relocating from Alabama. The facilities are always kept very clean and any question that I have had over the time here have all been answered. No issues even had to rent a second unit and was accommodated with no issues. Alex was amazing and took extra care to find a unit that was close to our first one. Awesome customer service!!!!
Response from Extra Space Storage (4/11/2022)
Thank you for the review, Tracey! We pride ourselves on having a friendly, accommodating staff and are so happy Alex was able to assist you! We are glad the cleanliness of our property met your expectations. We are here to help! Please give us a call at 888-storage if anything comes up!
April 5, 2022
Catalina P.
Posted On Google
Alex was really helpful with our search for a storage, answered all our questions in detail and was really good experience!
Response from Extra Space Storage (4/5/2022)
Thank you for the great rating, Catalina. We're glad Alex was really helpful and able to answer all of your storage-related questions. Our team is here to serve you, so give us a call at (210) 829-8787 if you need any future assistance.
April 5, 2022
Enrique M.
Posted On Google
This storage facility and employees are amazing. I never once worried about damage to my belongings or the security of them. The staff is amazing and always ready and willing to help. It was a little out of my way as far as convenience to my home but it was definitely worth it. Not one bad experience to share concerning my interactions with them on the phone or in person. I highly recommend Extra Space Storage.
Response from Extra Space Storage (4/5/2022)
Thanks so much for the great rating, Enrique. We know how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! It's absolutely wonderful to know your interactions with our team have been positive. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
March 28, 2022
Debra H.
Posted On Google
This was our first visit after renting our space and didn't realize we forgot the key, plus my partner forgot his wallet which had his ID. Thought we made a wasted 4 hour trip, but explained the situation to Leon and he was very understanding. After verifying all my partner's ID information, he was able to grind our lock off, and we purchased a new cylinder lock from him. After he explained how to operate this type of lock, we then successfully unloaded our stuff. What started out as an upsetting experience turned out to be a very pleasant one. Thanks, Leon!
Response from Extra Space Storage (3/29/2022)
Hi Debra. Thank you for taking the time to leave your feedback. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Leon! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
March 23, 2022
Mariah S.
Posted On Google
This is my first time purchasing and using a storage unit. Leon made my first experience great! He was so nice, very knowledgeable and even took me on a tour of the unit. Overall, great first experience and i’m so glad I decided to go with this location!
Response from Extra Space Storage (3/23/2022)
Hi Mariah, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Leon! We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
March 21, 2022
Alfonso C.
Posted On Google
Everything was easy online and over the phone. They helped coordinate with a schedule that works best with my out of State move. I highly recommend.
Response from Extra Space Storage (3/21/2022)
Thank you for the excellent rating, Alfonso. We are glad our team was able to help you coordinate everything online and over the phone for your out-of-state move. We are so grateful for your kind words. Please stop by the office or give us a call if there is anything else we can do for you.
March 18, 2022
Christina S.
Posted On Google
Super easy process. Leon was on point with information. Very friendly as well
Response from Extra Space Storage (3/18/2022)
Thank you for taking the time to leave your review, Christina! We're so happy to hear Leon was friendly and able to make your rental process super easy. Give us a call at (210) 829-8787 if you need any future assistance.
March 2, 2022
kayla p.
Posted On Google
Jeanette was the best and so helpful! She made the process so smooth and easy: I was in and out with keys and got to see the unit within 30 mins or less. Highly recommend!
Response from Extra Space Storage (3/3/2022)
Thank you for the excellent rating, Kayla! We're happy Jeanette was able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!
February 26, 2022
Keeping u.
Posted On Google
So far so good. Good location. Gate has hours of operation, it’s 6am-10pm. If you don’t have a unit, you don’t have a code and your not getting in the gate, the building or the elevators. Which is really secure and great. They also have carts to help you move everything which was super useful since I was put on 3rd floor :) not sure if you can ask for a specific floor cause I did the online process so I wouldn’t have to bother anyone, which also was really easy! The only thing that is a little upsetting is I thought it was a set price but it does say in the forms that they can change the monthly rate but they do give a 30 day notice. And the people who helped me I completely forgot their names but they were really nice and helpful helped me find the unit and showed me how to lock the unit too THANK YALL :)
Response from Extra Space Storage (2/27/2022)
Thank you for your kind words, Keeping Up With The. Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad our team was really nice, helpful, and showed you how to lock the unit too. Stop by our office if you need assistance or have any questions.
February 26, 2022
J W.
Posted On Google
The facility is spotless and the staff is super friendly. We had our household goods stores here for a 1.5 years while our house was being built. Never had to worry and always knew things were taken care of.
Response from Extra Space Storage (2/26/2022)
J W, Your 5-star rating means so much to us! We are so happy to hear the cleanliness of our property and the service provided by our team met your expectations. Your loyalty is greatly appreciated. We are here to help! Please give us a call at 888-storage if anything comes up!
February 25, 2022
Jaime A.
Posted On Google
Good fast service and very competitive price
Response from Extra Space Storage (2/25/2022)
Thanks for the review, Jaime! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!
February 25, 2022
Chelo
Posted On Google
Jeannette muy amable gracias
Response from Extra Space Storage (2/25/2022)
¡Gracias, Chelo! Nos complace escuchar que ha tenido una experiencia positiva con Jeannette. ¡No dude en pasar por nuestra oficina si necesita algo en el futuro!