Extra Space Storage facility on 5611 Lone Star Parkway - San Antonio, TX
(271 REVIEWS)

San Antonio self storage at 5611 Lone Star Parkway

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located near the intersection of Lone Star Pkwy. and Alamo Ranch Pkwy., Extra Space Storage serves San Antonio residents near Far West Side. Locals will recognize our facility a few minutes west of Lowe's and Best Buy. We're also accessible for residents of nearby apartments, such as Alamo Ranch, Twin Creeks at Alamo Ranch, Avocet Apartments, and Springs at Alamo Ranch Apartments.

A Versatile Self Storage Solution

Extra Space Storage on Lone Star Pkwy. offers a large selection of storage units, climate-controlled storage, and exceptional security. We're your ideal self storage partner in San Antonio!

Storage Units to Fit Your Needs

Our San Antonio storage facility has units ranging from 25 square feet to as large as 200+ square feet, so you have plenty of options. Unit features include indoor access, elevator access, and more.

Secure Storage

With security features like an on-site manager, video surveillance, security access to your floor only, and electronic gate access, you can confidently store your items at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Covered loading bay for convenient unloading and loading
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant
  • Military discounts

Experience the Extra Space Difference

At Extra Space Storage, we provide reliable self storage with unmatched customer service. Our facility is always well-maintained, secure, and clean, and our friendly, professional staff is always available to help with whatever you need. Contact us today to reserve a storage unit in San Antonio!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8839

Directions

Intersections/Landmarks

Lone Star Pkwy and Alamo Ranch Pkwy

Directions from the North

Drive south on TX-1604 Loop W. Take the exit for Culebra Rd. Merge onto W Loop 1604 N. Turn right onto Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the South

Drive north on TX-1604 Loop. Take the exit for Culebra Rd. Merge onto W Loop 1604 N. Turn left onto Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the East

Drive west on Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the West

Drive east on Culebra Rd. Turn right onto Lone Star Pkwy. Our facility will be on your right.

Frequently Asked Questions

Are storage units climate controlled in Far West Side?

What pest control and cleanliness measures are taken in Far West Side?

Are there restrictions on what I can put in a storage unit in Far West Side?

What size storage unit do I need for a 3 bedroom apartment/home in Far West Side?

What size padlock should I use for storage unit in Far West Side?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

May 11, 2022

Cynthia D.

Posted On Google

OVERALL RATING

I came in 20 minutes before closing (felt absolutely terrible). The woman at the front desk was kind enough to wait for me store all my items before closing. She was so kind, friendly, and very efficient.

Response from Extra Space Storage (5/12/2022)

Wow, thanks for the great review Cynthia! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (210) 829-8787.

April 27, 2022

Damian L.

Posted On Google

OVERALL RATING

Perfect location, price is affordable. Mr. Alex and staff are top tier and really take care of their customers.

Response from Extra Space Storage (4/27/2022)

Thank you for your review, Damian. We are happy to know you feel good about your rental with us and that Alex and the team were able to provide you with the customer service you deserve. As always, give us a call at 888-storage if you need anything.

April 26, 2022

Ty B.

Posted On Google

OVERALL RATING

This is a typical storage unit, clean and staff was helpful, but as with lots of storage units they raise your rent ever 3 to 4 months without notice. The final time they raised mine in January they raised the rent 80%. Make sure you watch your bank statement if you are on autopay

Response from Extra Space Storage (4/25/2022)

Hi Ty Butcher, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

April 17, 2022

eli_santi5-roblox S.

Posted On Google

OVERALL RATING

The facility was clean and I was impressed with the service provided. Alex took the time to explain everything and provided a walk thru. Everything was fast, easy, and overall a great experience. Recommend!

Response from Extra Space Storage (4/18/2022)

Hi Eli_santi5-roblox, thank you for your review! We're so happy to hear that your experience with Alex and the cleanliness of the facility has been positive! Please stop by the office if you need anything.

April 11, 2022

Tracey E.

Posted On Google

OVERALL RATING

I have been with this company for a little over a year since relocating from Alabama. The facilities are always kept very clean and any question that I have had over the time here have all been answered. No issues even had to rent a second unit and was accommodated with no issues. Alex was amazing and took extra care to find a unit that was close to our first one. Awesome customer service!!!!

Response from Extra Space Storage (4/11/2022)

Thank you for the review, Tracey! We pride ourselves on having a friendly, accommodating staff and are so happy Alex was able to assist you! We are glad the cleanliness of our property met your expectations. We are here to help! Please give us a call at 888-storage if anything comes up!

April 5, 2022

Catalina P.

Posted On Google

OVERALL RATING

Alex was really helpful with our search for a storage, answered all our questions in detail and was really good experience!

Response from Extra Space Storage (4/5/2022)

Thank you for the great rating, Catalina. We're glad Alex was really helpful and able to answer all of your storage-related questions. Our team is here to serve you, so give us a call at (210) 829-8787 if you need any future assistance.

April 5, 2022

Enrique M.

Posted On Google

OVERALL RATING

This storage facility and employees are amazing. I never once worried about damage to my belongings or the security of them. The staff is amazing and always ready and willing to help. It was a little out of my way as far as convenience to my home but it was definitely worth it. Not one bad experience to share concerning my interactions with them on the phone or in person. I highly recommend Extra Space Storage.

Response from Extra Space Storage (4/5/2022)

Thanks so much for the great rating, Enrique. We know how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! It's absolutely wonderful to know your interactions with our team have been positive. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

March 28, 2022

Debra H.

Posted On Google

OVERALL RATING

This was our first visit after renting our space and didn't realize we forgot the key, plus my partner forgot his wallet which had his ID. Thought we made a wasted 4 hour trip, but explained the situation to Leon and he was very understanding. After verifying all my partner's ID information, he was able to grind our lock off, and we purchased a new cylinder lock from him. After he explained how to operate this type of lock, we then successfully unloaded our stuff. What started out as an upsetting experience turned out to be a very pleasant one. Thanks, Leon!

Response from Extra Space Storage (3/29/2022)

Hi Debra. Thank you for taking the time to leave your feedback. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience with Leon! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

March 23, 2022

Mariah S.

Posted On Google

OVERALL RATING

This is my first time purchasing and using a storage unit. Leon made my first experience great! He was so nice, very knowledgeable and even took me on a tour of the unit. Overall, great first experience and i’m so glad I decided to go with this location!

Response from Extra Space Storage (3/23/2022)

Hi Mariah, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Leon! We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

March 21, 2022

Alfonso C.

Posted On Google

OVERALL RATING

Everything was easy online and over the phone. They helped coordinate with a schedule that works best with my out of State move. I highly recommend.

Response from Extra Space Storage (3/21/2022)

Thank you for the excellent rating, Alfonso. We are glad our team was able to help you coordinate everything online and over the phone for your out-of-state move. We are so grateful for your kind words. Please stop by the office or give us a call if there is anything else we can do for you.

March 18, 2022

Christina S.

Posted On Google

OVERALL RATING

Super easy process. Leon was on point with information. Very friendly as well

Response from Extra Space Storage (3/18/2022)

Thank you for taking the time to leave your review, Christina! We're so happy to hear Leon was friendly and able to make your rental process super easy. Give us a call at (210) 829-8787 if you need any future assistance.

March 2, 2022

kayla p.

Posted On Google

OVERALL RATING

Jeanette was the best and so helpful! She made the process so smooth and easy: I was in and out with keys and got to see the unit within 30 mins or less. Highly recommend!

Response from Extra Space Storage (3/3/2022)

Thank you for the excellent rating, Kayla! We're happy Jeanette was able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!

February 26, 2022

Keeping u.

Posted On Google

OVERALL RATING

So far so good. Good location. Gate has hours of operation, it’s 6am-10pm. If you don’t have a unit, you don’t have a code and your not getting in the gate, the building or the elevators. Which is really secure and great. They also have carts to help you move everything which was super useful since I was put on 3rd floor :) not sure if you can ask for a specific floor cause I did the online process so I wouldn’t have to bother anyone, which also was really easy! The only thing that is a little upsetting is I thought it was a set price but it does say in the forms that they can change the monthly rate but they do give a 30 day notice. And the people who helped me I completely forgot their names but they were really nice and helpful helped me find the unit and showed me how to lock the unit too THANK YALL :)

Response from Extra Space Storage (2/27/2022)

Thank you for your kind words, Keeping Up With The. Security is our top priority and we appreciate that you have trusted us with your belongings! We're glad our team was really nice, helpful, and showed you how to lock the unit too. Stop by our office if you need assistance or have any questions.

February 26, 2022

J W.

Posted On Google

OVERALL RATING

The facility is spotless and the staff is super friendly. We had our household goods stores here for a 1.5 years while our house was being built. Never had to worry and always knew things were taken care of.

Response from Extra Space Storage (2/26/2022)

J W, Your 5-star rating means so much to us! We are so happy to hear the cleanliness of our property and the service provided by our team met your expectations. Your loyalty is greatly appreciated. We are here to help! Please give us a call at 888-storage if anything comes up!

February 25, 2022

Jaime A.

Posted On Google

OVERALL RATING

Good fast service and very competitive price

Response from Extra Space Storage (2/25/2022)

Thanks for the review, Jaime! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 25, 2022

Chelo

Posted On Google

OVERALL RATING

Jeannette muy amable gracias

Response from Extra Space Storage (2/25/2022)

¡Gracias, Chelo! Nos complace escuchar que ha tenido una experiencia positiva con Jeannette. ¡No dude en pasar por nuestra oficina si necesita algo en el futuro!

February 24, 2022

Connie R.

Posted On Google

OVERALL RATING

Jeanette at the Lonestar Pkwy location was extremely helpful, informative, professional and friendly! She explained the renting process and helped us pick the best unit for our needs. We highly recommend using this location for their storage needs!

Response from Extra Space Storage (2/24/2022)

Thanks for the positive review. It means a lot to our team, Connie! We're happy we were able to provide a smooth rental experience. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future!

February 24, 2022

Ashley G.

Posted On Google

OVERALL RATING

Jeannette was very helpful through the entire process. She made our family feel very welcomed. We really appreciate everything she did for us.

Response from Extra Space Storage (2/24/2022)

Hello, Ashley. Thank you for the review. We're so glad Jeannette could meet your storage needs. Please stop by the office if you need anything!

February 22, 2022

Jose L.

Posted On Google

OVERALL RATING

THE BEST OF THE BEST ¡ GRACIAS JEANNETTE

Response from Extra Space Storage (2/22/2022)

Jose, Your 5-star rating is greatly appreciated. We are glad Jeannette hit the mark for you! As always, give us a call at 888-storage if you need anything.

February 19, 2022

Brian M.

Posted On Google

OVERALL RATING

Affordable good location and easy to access

Response from Extra Space Storage (2/19/2022)

Brian, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!