San Antonio self storage at 5611 Lone Star Parkway

Extra Space Storage facility on 5611 Lone Star Parkway - San Antonio, TX
Extra Space Storage
5611 Lone Star ParkwaySan Antonio, TX 78253

Read 211 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located near the intersection of Lone Star Pkwy. and Alamo Ranch Pkwy., Extra Space Storage serves San Antonio residents near Far West Side. Locals will recognize our facility a few minutes west of Lowe's and Best Buy. We're also accessible for residents of nearby apartments, such as Alamo Ranch, Twin Creeks at Alamo Ranch, Avocet Apartments, and Springs at Alamo Ranch Apartments.

A Versatile Self Storage Solution

Extra Space Storage on Lone Star Pkwy. offers a large selection of storage units, climate-controlled storage, and exceptional security. We're your ideal self storage partner in San Antonio!

Storage Units to Fit Your Needs

Our San Antonio storage facility has units ranging from 25 square feet to as large as 200+ square feet, so you have plenty of options. Unit features include indoor access, elevator access, and more.

Secure Storage

With security features like an on-site manager, video surveillance, security access to your floor only, and electronic gate access, you can confidently store your items at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Covered loading bay for convenient unloading and loading
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Se Habla Espanol
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant
  • Military discounts

Experience the Extra Space Difference

At Extra Space Storage, we provide reliable self storage with unmatched customer service. Our facility is always well-maintained, secure, and clean, and our friendly, professional staff is always available to help with whatever you need. Contact us today to reserve a storage unit in San Antonio!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8839

Recent Customer Reviews About This Facility

September 18, 2021

Madi E.

Posted On Google

OVERALL RATING

Clean, safe, climate controlled storage. Staff was helpful and friendly. My only issue was finding my unit as the numbers are not in an order that makes it easy to find when you first move in. It took me almost 40 minutes to find it and at the time, the office staff member was not available. Perhaps they should provide maps and place an X where a new unit is to assist first time customers.

Response from Extra Space Storage (9/18/2021)

Thank you for your feedback, Madi! Providing renters with clean and secure facilities is our top priority. We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We're glad our team was helpful and friendly. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

August 2, 2021

Oscar V.

Posted On Google

OVERALL RATING

This is the cleanest facility I have ever rented and the staff there are very professional and friendly I definitely recommend this location!

Response from Extra Space Storage (8/31/2021)

Thanks for the kind words, Oscar! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (210) 829-8787 if you need anything.

July 30, 2021

Rachel Z.

Posted On Google

OVERALL RATING

I read the last review and was hesitant to rent but the business is very simple and clearly laid out. Decided to rent because of such good customer service. Thanks!

Response from Extra Space Storage (8/26/2021)

Thank you for the kind words, Rachel! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

June 21, 2021

Yvette C.

Posted On Google

OVERALL RATING

The facility was very nice and clean at the Lone Star Pkwy location in Alamo Ranch. Kathleen was super awesome! Such an easy process.

Response from Extra Space Storage (6/21/2021)

Hi Yvette, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We think Kathleen is great too! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

May 26, 2021

David

Posted On Google

OVERALL RATING

Nice place. I realize the need for the extra security but what happens if you forget your code or you’re separated from the person whose unit it is and there’s a fire or something? You not only cannot get in without a really long code, you also can’t get out which I find odd and dangerous.

Response from Extra Space Storage (6/1/2021)

Thank you for choosing Extra Space Storage, David. We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience. Please feel free to call us at 888-storage if you have any questions.

May 19, 2021

Lauren

Posted On Google

OVERALL RATING

Property is very clean and management is awesome. They have really excelled in communication and are very helpful.

Response from Extra Space Storage (5/22/2021)

Hi Lauren, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 18, 2021

Brian H.

Posted On Google

OVERALL RATING

Used Extra Space Storage multiple times. Always a good experience!

Response from Extra Space Storage (5/21/2021)

Hi Brian, thanks for leaving a rating! We're lucky to have customers like you. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 5, 2021

Jamie

Posted On Google

OVERALL RATING

Kathleen and Claudia at the lone star pkwy location in SA were great! I originally spoke to someone at the call center, who gave me incorrect information that resulted in me having a higher rate than originally quoted. But after speaking directly to the site, they were able to honor my original quote and were very accommodating in remedying the situation. 5 star experience thanks to Kathleen and Claudia!

Response from Extra Space Storage (5/8/2021)

We think Kathleen and Claudia are great too! Thanks for the positive review, Jamie. We're glad our team was able to honor your original quote and were very accommodating in remedying the situation. We really appreciate you taking the time to share your experience with us. Stop by our office if you need assistance or have any questions.

April 24, 2021

ERIC M.

Posted On Google

OVERALL RATING

The best storage units I've ever used. Office staff was awesome! Would definitely recommend to anyone looking.

Response from Extra Space Storage (4/26/2021)

Thanks for the kind words, Eric! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (210) 829-8787 if you need anything.

March 24, 2021

Wendy B.

Posted On Google

OVERALL RATING

Great experience!

Response from Extra Space Storage (3/30/2021)

Thank you so much for your kind words, Wendy. We really appreciate you taking the time to share your experience with us. Don’t hesitate to reach out at 888-STORAGE if you need anything.

March 5, 2021

Eddie P.

Posted On Google

OVERALL RATING

Rebecca was great, she explained everything and was very friendly

Response from Extra Space Storage (3/11/2021)

Thank you for the kind words, Eddie. We're glad Rebecca explained everything. We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to serve you, so give us a call at (210) 829-8787 if you need any future assistance.

February 11, 2021

Nicole B.

Posted On Google

OVERALL RATING

Clean, easy accessibility, was ready for move in next morning after late night internet buy.

Response from Extra Space Storage (2/12/2021)

Hi Nicole, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you need anything else!

February 6, 2021

angie h.

Posted On Google

OVERALL RATING

Probably the best experience I’ve had with any storage place I’ve ever had to use. Staff is super friendly and helpful. Storage is climate controlled and super clean which was a must for me . Never had a problem at all . You can’t go wrong using them . Will definitely use them again in the future if I ever need to.

Response from Extra Space Storage (2/19/2021)

Thanks for renting with us, Angie! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 2, 2021

George C.

Posted On Google

OVERALL RATING

Great Deals on storage spaces and climate controlled, very secure.

Response from Extra Space Storage (2/15/2021)

Thank you for your kind words, George. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 30, 2021

Martha V.

Posted On Google

OVERALL RATING

The manager at this facility is amazing! She always greets me with a smile and makes sure to stop by to say hello when I am in the building, which, as a REALTOR and stager, is quite often!

Response from Extra Space Storage (1/31/2021)

Thank you for the kind words, Martha. We're glad our manager always greets you with a smile and makes sure to stop by to say hello when you are in the building. Our team is here to serve you, so give us a call at (210) 829-8787 if you need any future assistance.

January 29, 2021

erica v.

Posted On Google

OVERALL RATING

The facility is Great and super clean. We had our storage for about 2 1/2 yrs and never had any issues. Reason I gave 4 stars is because every few months your fee increases.

Response from Extra Space Storage (1/30/2021)

Hi Erica, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Thanks for being a loyal customer! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 29, 2021

Isabella E.

Posted On Google

OVERALL RATING

Rebeca is great!! the units are clean. very good deals here . safe and secure place to storage.

Response from Extra Space Storage (1/30/2021)

Thank you for your feedback, Isabella Estrada! Providing renters with clean and secure facilities is our top priority. We're glad Rebeca was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

January 26, 2021

Iris O.

Posted On Google

OVERALL RATING

Rebecca was great thanks for making storing easy

Response from Extra Space Storage (1/28/2021)

We think Rebecca is great too! Thanks for the positive review, Iris. We're glad Rebecca made storing easy. Don’t hesitate to reach out at 888-STORAGE if you need anything.

January 18, 2021

Victor S.

Posted On Google

OVERALL RATING

Great security, storage space, and great price

Response from Extra Space Storage (1/19/2021)

Thank you for your kind words, Victor. Security is our top priority and we appreciate that you have trusted us with your belongings! Let us know if we can?do anything else to help at 888-storage.

December 2, 2020

armando o.

Posted On Google

OVERALL RATING

Very clean and secure! Great place to store your items. Great prices too!

Response from Extra Space Storage (12/3/2020)

Thank you for your feedback, Armando! Providing renters with clean and secure facilities is our top priority. We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

Frequently Asked Questions

Are storage units climate controlled in Far West Side?

What pest control and cleanliness measures are taken in Far West Side?

Are there restrictions on what I can put in a storage unit in Far West Side?

What size storage unit do I need for a 3 bedroom apartment/home in Far West Side?

What size padlock should I use for storage unit in Far West Side?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Lone Star Pkwy and Alamo Ranch Pkwy

Directions from the North

Drive south on TX-1604 Loop W. Take the exit for Culebra Rd. Merge onto W Loop 1604 N. Turn right onto Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the South

Drive north on TX-1604 Loop. Take the exit for Culebra Rd. Merge onto W Loop 1604 N. Turn left onto Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the East

Drive west on Culebra Rd. Turn left onto Lone Star Pkwy. Our facility will be on your right.

Directions from the West

Drive east on Culebra Rd. Turn right onto Lone Star Pkwy. Our facility will be on your right.