Reviews
March 1, 2021
Pete Trinidad
Posted on Google
The people there were very friendly did everything over the phone that is the easiest storage rental i have ever done
February 25, 2021
Choose Your Life
Posted on Google
Made renting easy showed me how to get to my unit and storage space is easily accessible. Customer service is on point!
February 11, 2021
brisharia4
Posted on Google
Great new storage space in Spring, TX! Britt & Carson are so helpful and friendly! Britt took special care to cover all my storage needs! I highly recommend ExtraSpace Storage!
Response from Extra Space Storage (02/12/2021)
Thank you for the review, Brisharia4! We pride ourselves on having a friendly, accommodating staff and are so happy Britt and Carson were able to assist you! Feel free to reach out at any time at 888-storage.
February 10, 2021
Ebony Farmer
Posted on Google
I called the other day and the gentleman by the name of Karson answered the phone. He was so nice and very helpful with everything! This store is great
January 30, 2021
Troy Alexander
Posted on Google
Excellent staff, always going above and beyond to help anyway they can with my storage questions. Great prices and super clean property..I'm glad I found yall.
Response from Extra Space Storage (01/31/2021)
Hi Troy, thank you for your review. We're glad our team went above and beyond to help any way they can with your storage questions. We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
January 29, 2021
Clarissa Langley
Posted on Google
Excellent customer service. Bent over backwards to help me! Love them
Response from Extra Space Storage (01/30/2021)
Thanks for the review, Clarissa! We are so happy we could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 28, 2021
Marco Mondragon
Posted on Google
Excellent customer services conducted in the office face to face and not done on the computer - which I find to be so impersonal.
Response from Extra Space Storage (01/29/2021)
Thank you for the kind words, Marco! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!
January 26, 2021
Debra Smith
Posted on Google
Very clean and management is the best. They are there if you have any questions or concerns. Gated and secure. Very pleased that I chose to store my things here. 5 stars all the way.??
January 18, 2021
Doug S
Posted on Google
Having never rented a storage space before I did not know what to expect. Britt walked us around and showed us the different size and location of spaces available. He was very helpful and we got exactly what we needed. Britt made it so easy, we really appreciate his help......
Response from Extra Space Storage (01/18/2021)
Doug, we are so happy to hear that Britt could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
January 11, 2021
Paula Hahn
Posted on Google
The guys at Extra Space went out of their way to help me with my storage needs. Thanks for the awesome customer service and laughs during an awful week.
Response from Extra Space Storage (01/11/2021)
Thank you for the review, Paula! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage.
January 9, 2021
Raul Tamayo
Posted on Google
Awesome people at this location
Response from Extra Space Storage (01/09/2021)
Thank you Raul, for the five-star rating. We greatly appreciate your support. Blessings, Kelly and
Vicki
January 4, 2021
Javier Cordova
Posted on Google
Great place staff was great with helping us , would highly recommend
Response from Extra Space Storage (01/05/2021)
Thank you for the kind remarks, Javier! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.
December 31, 2020
Sydney Zickert
Posted on Google
Great experience moving our stuff in. Front desk manager was very kind and helpful with answering all our questions. Security seems awesome, very well maintained property with clean and easy to use storage facilities. By far the best experience with a storage facility I’ve ever had.
Response from Extra Space Storage (12/31/2020)
Thank you for your feedback, Sydney! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
December 30, 2020
Terri Garcia
Posted on Google
Having been with them after a few months from check-in to the present, they have been very helpful and easy to do business with. We've been lucky to have chosen them for our storage needs. We highly recommend them.
Response from Extra Space Storage (12/31/2020)
Thanks for the kind words, Terri! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (281) 288-5400 if you need anything.
December 28, 2020
The Greene House Effect Christian Show
Posted on Google
Great place and option for storage!!!
We had several choices ofcourse, but selected this facility with no insight. So very pleased at the overall experience. We will more than likely select them again in the near term. Thanks Britt!!!
Response from Extra Space Storage (12/29/2020)
Thank you for taking the time to leave your feedback, The Greene House Effect Christian! We're so happy to hear Britt was able to make your rental process hassle-free! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
December 25, 2020
Breana Tinnin
Posted on Google
Carson is very helpful and so nice, got the last covered spot and the whole facility is maintained very well. Great prices too
Response from Extra Space Storage (12/26/2020)
Hello, Breana. Thank you for the review. We're so glad Carson could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
September 30, 2020
Hans Petersen
Posted on Google
very good service, they helped me find the space I needed at an excellent price
Response from Extra Space Storage (10/01/2020)
Thanks for leaving a positive rating, Hans! It means so much to our team. Call us if there is anything else we can do to assist you!?
September 26, 2020
Tesha Williams
Posted on Google
Very friendly and helpful staff. Everything setting up from beginning to end was a breeze. Love how they had lock and info waiting in my unit.
Response from Extra Space Storage (09/28/2020)
Hello, Tesha. Thank you for the review! We're so happy we could provide an easy rental experience. Please let us know if you need any assistance or have any questions. We are always available at 888-STORAGE!
September 17, 2020
Annie Baker
Posted on Google
Thank you Britt for answering my questions and reserving a unit for me. He even had a recommendation for a moving service! You seem like a great asset for Extra Space Storage.
Response from Extra Space Storage (09/17/2020)
Thank you for the review, Annie! We pride ourselves on having a friendly, accommodating staff and are so happy Britt was able to assist you! Please let us know if you need any assistance or have any questions.
September 11, 2020
Hannah Gates
Posted on Google
Britt was awesome to work with, and great rates. Had to switch from a competitor because the pricing was way too high, happy to have made the switch!
Response from Extra Space Storage (09/12/2020)
Hello, Hannah. Thank you for the review. We're so glad Britt could meet your storage needs and budget. Please stop by the office if you need anything!
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Normandy Forest Drive and Spring Cypress Rd
Directions from the North:
Take I45 South to exit 70A toward Market 2920, merge onto frontage road, turn right onto Spring Cyress Rd, at the Normandy Forest Dr. light turn left.
Directions from the South:
Take I45 North to exit 70A toward Market 2920, merge onto frontage road, turn right onto E. Louetta Rd, Turn right onto Louetta Glen Rd, Turn Left onto Spring Cypress Road.
Directions from the East:
Take Hardy Toll Rd Exit, Turn right onto W Hardy Rd. Turn left onto E Louetta Rd. Turn right onto Louetta Glen Rd. Turn left onto Spring Cypress Rd.
Directions from the West:
Head Northwest on Texas 249 access road/Tomball Parkway toward Spring Cypress Plaza Dr. Turn Right on Spring Cypress Road