Falls Church Self Storage at 5821 Seminary Rd

Amazing experience with Kyrah!

I have had the most wonderful experience with this company. You get professional service. The staff are reliable, courteous, friendly and helpful. The facility is very clean and quite safe. I will not hesitate to recommend this facility to relatives and friends. Look for Josh - he will help you and answer all your questions. One thing I’d like to request is if the management could put up signs or directions as to the locations of Unit numbers. Currently it is so hard to find your own Unit, you feel like you’re in a maze!

Kyarh was amazing. The world needs more people like her.

Great experience! She was very knowledgeable and patient with all questions presented.

Easy process and tons of support from the staff, GREAT CUSTOMER SERVICE! ^_^ Will be coming back to store in the future!

Excellent service! Fast, easy, friendly!

I recently rented a space, the place is very clean and the staff is amazing

Kyrah was really pleasant and super helpful. Not every day you get to meet a representative of her caliber.

Amazing service. Excellent pricing easy access. And wonderful customer service. Relatable manager! And most of all understanding of my needs. Thanks Kyrah!

Amazing service! Thank you Kyrah. Personable experience.

Pros are: Both marketing & facility employees are very helpful & accommodating. When we experienced a problem with a unit, Kyra quickly processed a transfer within the same building. It's important to see the unit & location prior to leasing. Unit rates are very competitive. Cons: The office at the Seminary Road, Falls Church, VA facility is closed on Wednesdays although that is not advertised. Moving carts can be difficult to find although the manager stated more carts have been ordered. Overall I would recommend.

They worked with me. And the kind lady at the desk got me water while I'm moving in July.

Kyrah was really helpful and professional - a pleasure to work with. Patient, thorough, with my best interests in mind and how Extra Space could best fit my personal storage needs.

Great experience thanks Kyrah!

The reason I chose this company and location is because Kyrah's service (and care!) was exceptional. Moving is stressful and doing it alone, as a woman stumbling over heavy boxes etc. was even more intimidating to me. She broke every policy down for me very clearly and made sure I had exactly the kind of unit I needed. Far from automated and very personable and kind.

Amazing service!

Kylah has a veryGood custmer service

Kyra was so very helpful

Storage is one of those things that is necessary every once in a while and it doesn't really leave an impression on you good or bad. However, my experience with Extra Space Storage was different. This place was absolutely amazing and it will now be my go to storage in the DMV area. First off, due to COVID, I had to move in a rush, and they gracefully set me up with a nice, temperature controlled unit at a discounted rate. They worked with me as I was going out of state and provided updates and checkins periodically to ensure that I was happy with the service I was providing. On the day I finally moved back to Virginia and came back for my things, the manager Kyrah made sure that I was in the absolute best hands. I lost my key and I was sweating it, but she was so nice about it! She cut my lock off and helped me retrieve my things all while being so kind, friendly and above all else extremely professional. Y'all need to give her a raise. If you are in search of a wonderful storage unit you should definitely check this place out! It is definitely worth the trek even if you live in Arlington or DC!

Great experience!