Extra Space Storage facility on 1343 Big Bethel Rd - Hampton, VA
(553 REVIEWS)

Hampton self storage at 1343 Big Bethel Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1780

Directions

Intersections/Landmarks

Big Bethel Rd and Saunders Rd

Directions from the North

Drive south on Big Bethel Rd. Pass Saunders Rd and continue south. Our facility will be on your right.

Directions from the South

Drive north on Big Bethel Rd. Pass Hampton Roads Center Pkwy and continue north. Our facility will be on your left.

Directions from the East

Drive northwest on I-64 W. Take Exit 261A. Merge onto Hampton Roads Center Pkwy. Turn right onto Big Bethel Rd. Our facility will be on your left.

Directions from the West

Drive southeast on I-64 E. Take Exit 261A. Merge onto Hampton Roads Center Pkwy. Turn right onto Big Bethel Rd. Our facility will be on your left.

Frequently Asked Questions at 1343 Big Bethel Rd

Why is it important to rent a temperature-controlled storage unit in Hampton, VA?

Where can I store my RV in Hampton, VA, when not in use?

Is it safe to store electronics in a storage unit at 1343 Big Bethel Rd?

Does Hampton, VA, have 24 hour access self storage?

Can I work out in a storage unit in Hampton, VA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 20, 2022

Rayah G.

Posted On Google

OVERALL RATING

Tammy and Soleil are absolutely the best! Very helpful and genuine ! The place was cleaned and secured. I will definitely come back here if I ever need storage.

Response from Extra Space Storage (6/20/2022)

We think Tammy and Soleil are great too! Thanks for the positive review, Rayah. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

June 14, 2022

Myasia H.

Posted On Google

OVERALL RATING

Tammy was amazing! She stayed after hours to help me get into a unit at the last minute. I truly appreciate her EXCELLENT customer service!

Response from Extra Space Storage (6/14/2022)

Thanks for the positive review, Myasia! We are glad you had a great experience with Tammy. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 9, 2022

Brianna A.

Posted On Google

OVERALL RATING

Tammy was so helpful and thorough while helping us get set up! Highly recommend!

Response from Extra Space Storage (6/9/2022)

Hi Brianna, thank you for recommending us. We're glad Tammy was so helpful and thorough. Don’t hesitate to stop by the office if you need anything.

May 31, 2022

Chris R.

Posted On Google

OVERALL RATING

Easy online rental and I couldn’t be happier with how quickly I had my storage locker. Thanks ESS! Chris in Hampton Va.

Response from Extra Space Storage (5/31/2022)

Hi, Chris ! Thanks for the positive review, it means a lot to our team. Please call (757) 766-2225 if you have any questions about your rental.

May 28, 2022

Breanna H.

Posted On Google

OVERALL RATING

Tammy is the best!! She helped me with everything I needed and was patient and kind. She listened to me and my needs and helped me find the best solution that worked for me!

Response from Extra Space Storage (5/28/2022)

Thank you, Breanna. We're thrilled you had a positive experience with Tammy at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!

May 24, 2022

Dorsha W.

Posted On Google

OVERALL RATING

Tammy was very helpful. Customer service was amazing! I appreciate her!

Response from Extra Space Storage (5/24/2022)

Thank you for the kind words, Dorsha. We're glad Tammy was able to help! Our team is here to serve you, so give us a call at (757) 766-2225 if you need any future assistance.

May 23, 2022

Deanna J.

Posted On Google

OVERALL RATING

Tammy is such an asset! She was friendly knowledgeable and it was great talking to her! Coming into a business and getting such great customer service is rare these days!!!

Response from Extra Space Storage (5/24/2022)

Hi Deanna, we appreciate you taking the time to share your experience with us! We agree,Tammy is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 30, 2022

Jeffrey M.

Posted On Google

OVERALL RATING

Ms. Tammy was absolutely wonderful and nothing short of accommodating. I had a bit of an odd request to facilitate my move and she was willing and able to work with me in order to make it happen. Amazing people skills and a pleasure to speak with. 11/10 would recommend for going through Extra Space and working with Ms. Tammy for your storage purposes. I plan on working with her in the future when I need to

Response from Extra Space Storage (5/5/2022)

Thank you for the kind words, Jeffrey. We're glad Ms. Tammy was absolutely wonderful and nothing short of accommodating, and she was willing and able to work with you in order to make it happen. We are here to help with any future storage needs! Please stop by the office or give us a call at 888-STORAGE or stop by the office.

April 25, 2022

Jeidy Y.

Posted On Google

OVERALL RATING

Great Customer Service, Clean Units , Affordable Prices!!

Response from Extra Space Storage (9/9/2020)

We’re grateful for your rating, Jeidy Yamin. Call us at (757) 766-2225 if you have any questions or need assistance with your rental!

April 20, 2022

Dzah92

Posted On Google

OVERALL RATING

Tammy and Soleil were extremely helpful and accommodating for me with information, respect, quality of service, and follow ups on my storage needs.

Response from Extra Space Storage (4/20/2022)

Thank you for the review, Dzah92! We pride ourselves on having a friendly, accommodating staff and are so happy Tammy and Soleil were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 18, 2022

Donna E.

Posted On Google

OVERALL RATING

Clean and well kept storage facility. Professional and friendly manager.

Response from Extra Space Storage (4/18/2022)

Hi Donna, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad our manager was professional and friendly. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 6, 2022

Shannon B.

Posted On Google

OVERALL RATING

Soleil was absolutely pleasant to work with. She even entertained my son by drawing/coloring with him while I did the paperwork!

Response from Extra Space Storage (4/6/2022)

Thanks for taking the time to leave us a review, Shannon! We are so glad Soleil could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 4, 2022

Jamie H.

Posted On Google

OVERALL RATING

I had no issues with with the facility very safe... hours of operation were great and not to mention the staff especially Tammy she made sure that my move out process went without a hitch. She def went the extra mile for me!!! And I WOULD def use this facility again!

Response from Extra Space Storage (4/5/2022)

Hi Jamie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tammy! Feel free to reach out at any time at 888-storage.

March 26, 2022

John S.

Posted On Google

OVERALL RATING

Tammy was extremely helpful and very polite. I would not still be using your services if not for Tammy. Only because of her and how great she was is the reason I am very happy with Extra Space. I have had some bad experiences in the past but she set things straight ??. Because of her I would recommend your services. Thank you and thank Tammy ??. God bless.

Response from Extra Space Storage (3/26/2022)

Thanks for the kind words, John! We're glad Tammy was extremely helpful and polite. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (757) 766-2225 if you need anything.

March 24, 2022

Andrew J.

Posted On Google

OVERALL RATING

Custmor service is amazing and soo helpful with guiding you threw everything !!! Highly recommend .

Response from Extra Space Storage (3/24/2022)

Thank you for your review, Andrew. We are happy to hear our team was helpful in guiding you through our rental process and able to provide you with great customer service. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 10, 2022

Jeda L.

Posted On Google

OVERALL RATING

Tony provided me with an excellent customer service experience. It was a pleasure meeting you ou!

Response from Extra Space Storage (3/15/2022)

Hi Jeda!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 766-2225 or stop by the facility!

March 5, 2022

Regine E.

Posted On Google

OVERALL RATING

Chris was very helpful in completing my lease!

Response from Extra Space Storage (3/6/2022)

Hi Regine, thank you for your review. We're glad Chris was very helpful in completing your lease! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 2, 2022

Pamela B.

Posted On Google

OVERALL RATING

Booked online, it was fairly easy. Called to confirm and Chris was very helpful.

Response from Extra Space Storage (3/2/2022)

Thank you for the kind words, Pamela. We're glad Chris was able to help! Our team is here to serve you, so give us a call at (757) 766-2225 if you need any future assistance.

February 28, 2022

Da757 S.

Posted On Google

OVERALL RATING

Convenient

Response from Extra Space Storage (2/28/2022)

Thanks, Da757! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 25, 2022

Daniel L.

Posted On Google

OVERALL RATING

Employee named Chris was very helpful and he walked me through everything

Response from Extra Space Storage (2/25/2022)

Thank you for the kind words, Daniel. We're glad Chris was able to help! Our team is here to serve you, so give us a call at (757) 766-2225 if you need any future assistance.