Extra Space Storage facility on 341 Gateway Dr - Winchester, VA
(175 REVIEWS)

Winchester self storage at 341 Gateway Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7475

Directions

Intersections/Landmarks

Berryville Pike and I-81

Directions from the North

Drive south on I-81 S. Take Exit 315. Turn left onto Berryville Pike. Turn left onto Gateway Dr. Turn right to stay on Gateway Dr. Our facility will be straight ahead.

Directions from the South

Drive north on I-81 N. Take Exit 315. Turn left onto Berryville Pike. Turn left onto Gateway Dr. Turn right to stay on Gateway Dr. Our facility will be straight ahead.

Directions from the East

Drive west on Berryville Pike. Turn right onto Gateway Dr. Turn right to stay on Gateway Dr. Our facility will be straight ahead.

Directions from the West

Drive east on Berryville Ave. Continue onto Berryville Pike. Turn left onto Gateway Dr. Turn right to stay on Gateway Dr. Our facility will be straight ahead.

Frequently Asked Questions at 341 Gateway Dr

How much will a 5x10 storage unit hold in Winchester, VA?

How secure are storage units in Winchester, VA?

Where can I buy moving boxes in Winchester, VA?

What is the smallest storage unit I can rent in Winchester, VA?

How far in advance do I need to reserve a storage unit in Winchester, VA?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Jose R.

Posted On Google

OVERALL RATING

Pricing and customer service are top notch

Response from Extra Space Storage (6/26/2022)

Thank you for the kind words, Jose! We're committed to providing excellent customer service. If there is anything we can do for you, please let us know at 888-storage.

June 22, 2022

S L.

Posted On Google

OVERALL RATING

This is by far the best kept and managed storage facility that I’ve found. The on-site team is very helpful and they work hard to keep the grounds and buildings in top notch shape.

Response from Extra Space Storage (6/23/2021)

Thanks for sharing your positive experience, S. We're committed to being your go-to stop for all your local storage needs! Don’t hesitate to stop by the office if you need anything.

May 24, 2022

Jessy M.

Posted On Google

OVERALL RATING

I wish the economic situation and excessive consumer demand hadn't caused the rent of our unit to exceed our budget, or we would still be here. The customer service is FANTASTIC and promptly addresses all concerns and questions! I always feel safe on property any time of the day or night, even when I'm unaccompanied and there are other customers who are accessing their own lockers. I haven't always had that experience with self storage in the past. I would definitely recommend this property to anyone who wants a reliable place for climate-controlled, safe storage.

Response from Extra Space Storage (5/25/2022)

Hi Jessy, Thank you for your review. We are sorry to hear our prices have pushed you out! We take security seriously at Extra Space Storage and want you to feel comfortable accessing your unit. It's great to hear you found our property secure when you stored with us. If you ever need storage again, we are here to help you. Please feel free to contact us at (540) 227-6114 if anything comes up.

May 19, 2022

Cathy B.

Posted On Google

OVERALL RATING

Cory is quite helpful in setting up an account.

Response from Extra Space Storage (2/28/2022)

Hi Cathy, thank you for your review. We're glad Cory was able to help! Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 29, 2022

Cameron M.

Posted On Google

OVERALL RATING

Great service and great people and great at trying to help you or work any problems out!! 10/10

Response from Extra Space Storage (3/2/2022)

Hi, Cameron ! Thanks for the positive review, it means a lot to our team. Please call (540) 227-6114 if you have any questions about your rental.

April 25, 2022

David B.

Posted On Google

OVERALL RATING

Very clean super helpful staff. Very happy with everything. Thank you all at ESS for a great experience

Response from Extra Space Storage (4/26/2022)

Hi David, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities, and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

April 25, 2022

Ralph

Posted On Google

OVERALL RATING

Corey C was super efficient, polite and explained everything clearly. Thx C. Ahad was too kind and very helpful!.

Response from Extra Space Storage (12/13/2021)

Thanks for the great review, Ralph! We're glad Corey was super efficient, polite, and explained everything clearly. Please call us at (540) 227-6114 if you have any questions!

April 16, 2022

Michelle C.

Posted On Google

OVERALL RATING

Very clean, friendly and helpful.

Response from Extra Space Storage (4/17/2022)

Hi Michelle, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff and a clean property so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 9, 2022

Austin R.

Posted On Google

OVERALL RATING

Great Service and Great Hospitality!

Response from Extra Space Storage (4/9/2022)

Thanks for the awesome review, Austin! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (540) 227-6114 if you need anything.

April 5, 2022

S L.

Posted On Google

OVERALL RATING

This is the best place in Winchester to store your items!! They are friendly, professional and go above and beyond to help. Corey was so patient and helpful with selecting the right size space I needed, seeing definitely makes the difference and he went out of his way to help! Ten stars ????????????????????

Response from Extra Space Storage (4/5/2022)

Hi S. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Corey. Please give us a call at 888-storage if you need further assistance with your storage needs.

March 9, 2022

sicara j.

Posted On Google

OVERALL RATING

Amazing

Response from Extra Space Storage (3/15/2022)

Hi, Sicara ! Thanks for the positive review, it means a lot to our team. Please call (540) 227-6114 if you have any questions about your rental.

March 1, 2022

Kyle B.

Posted On Google

OVERALL RATING

I have been with extra space for almost 2 years and it was a great experience. Very helpful along the way, when there was an issue the owner personally reached out to me to figure out how to make it right. Highly recommend outstanding customer service.

Response from Extra Space Storage (3/1/2022)

Thanks for taking the time to leave us a review, Kyle! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

February 26, 2022

Amy D.

Posted On Google

OVERALL RATING

Since day one I got a great customer service experience. Ahad provide it with great customer service even on out move out day.

Response from Extra Space Storage (2/26/2022)

Thanks for the positive review, Amy De! We are glad you had a great experience with Ahad. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 26, 2022

John K.

Posted On Google

OVERALL RATING

Friendly and quick to answer any of my questions. Very customer focused.. Very clean facilities. Well lit. And they play great music.

Response from Extra Space Storage (2/26/2022)

Thank you for the review, John! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!

February 25, 2022

Kevin C.

Posted On Google

OVERALL RATING

The units are nice and clean and the staff is courteous. Dissatisfied with the sudden 25% rate increase last fall. If you are a long term customer, be aware that you will be subject to steep rate increases in time.

Response from Extra Space Storage (2/25/2022)

Hi Kevin, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

February 12, 2022

Mustafa K.

Posted On Google

OVERALL RATING

He provided us excellent service ! GREAT SERVICE experience. KEEP UP THE GOOD WORK AHAD. When it comes to Customer service at ExtraSpace Storage , AHAD is the name to look for. Thanks The Khans Mustafa and Musham Khan

Response from Extra Space Storage (2/13/2022)

Thank you for the kind words, Mustafa! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

February 10, 2022

Ttwn83

Posted On Google

OVERALL RATING

This is a great place to keep your belongings. The place is clean and well kept property. The staff is wonderful as and very friendly!

Response from Extra Space Storage (2/10/2022)

Thanks for sharing your positive experience, Ttwn83. We're committed to being your go-to stop for all your local storage needs! We prioritize providing clean and well-kept facilities and are so glad to hear your experience reflects that. Stop by our office if you need assistance or have any questions.

February 8, 2022

Sherry H.

Posted On Google

OVERALL RATING

Clean and convenient.

Response from Extra Space Storage (2/8/2022)

Hi Sherry, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 4, 2022

Andrew M.

Posted On Google

OVERALL RATING

Ahad alam is one of the hardest workers I’ve ever seen, that boi deserves a raise ! He is very nice to everyone in how he talks and always is so reassuring . I know I can safely Stash away my fortnite gaming gear safely because of him ??. Ahad does everything perfectly what’s a guy!

Response from Extra Space Storage (2/4/2022)

Hi Andrew, thank you for your review. We're glad Ahad Alam is one of the hardest workers you’ve ever seen, is very nice to everyone in how he talks, and always is so reassuring. Stop by our office if you need assistance or have any questions.

February 4, 2022

Cayden G.

Posted On Google

OVERALL RATING

Ahad helped me today, he is so friendly and helpful and I would give him 10 stars if possible!

Response from Extra Space Storage (2/4/2022)

Hi Cayden, thank you for your review. We're glad Ahad helped you today and is so friendly. Don’t hesitate to reach out if you need anything at 888-STORAGE.