Winchester self storage at 341 Gateway Dr

Absolutely amazing customer service from Mr. Ahad. So thankful for him!

Cory went out of his way to make this transaction as smooth as possible. One of the best customer service experiences that I have had in a long while. Arrived at the storage facility late, tired and frustrated with the days activities. After realizing that the reserved space was not big enough, walked back to the office. Cory assured me that he would take care of it, he moved things around so that I could get a bigger unit closer to where I was, walked me to the unit and even offered to help as it was already passed his duty day. Didn’t asked him to help but thanked him for being a helpful professional. You pay a little more but you get a lot more.

Cory is really great! He was so helpful with my need for a storage unit over the summer. Recommend!

Facilities are clean and in a well secured location. Staff has been very friendly and helpful.

Spoke with Jack and then Cory who got me taken care of online so that when I am ready to move my stuff everything will be ready. Thank you for your help and kindness!

Great facility...but very high priced. No fewer than 6 rate increases since I've been there

Super friendly staff. Clean and well kept. Great pricing options. Highly recommend.

Made an online reservation, which went without issue, and upon my arrival just a few hours later the same day, my unit was ready and waiting for me! Met the manager (Cory) on-site and he confirmed all was ready and was very helpful in explaining details about the rent and how the cylinder locks work. Showed us to our unit and answered all of our questions! Was a great experience!

Cory was a pleasure to work with. He went out of his way to find me a unit when I was originally told they didn't have any. Amazing customer service

A big thank you to Cory C. today! Cory went above and beyond with assisting me with renting a storage unit. He was polite, respectful, and very helpful. Thank you again, Cory!

Jared helped me so quick, it made my day. Thank you for making my day and making me smile

Staff was incredibly responsive and helpful. Securing a unit of the size we needed was quick and painless and we are so happy to have a safe, climate controlled space in which to store our belongings!

Very clean facility. No complaints

The service has been wonderful. All aspects of the rental were covered in detail. It has been a pleasure to work with the company personnel and I am very satisfied.

Awesome service from day one & they are very willing to go out of there way to accommodate you ever need

Thanks for service and thanks for help me

Very helpful! Cory led us through every step on renting a unit. Thank you

It’s new, it’s clean, and the staff is super helpful. Oh and the price is right too!

Cory the manager at the facility in Winchester is a gem. I have worked in customer service management for over 25 yrs and I can tell you he is a keeper. My job does not allow me to be able to call or come by when I need to and he is always quick to reply to my emails and keep me informed and up to date and he is also professional enough to remind me of the terms and conditions of the lease to avoid future issues and to keep me from getting into hot water lol. Extra space storage has made a positive change with this facility by taking over. Keep up the good work and make sure to reward those employees that actually care about their customers and not just the bottom line.

Great customer service. Cory contacted me same day when a unit was available and was very easy to deal with. Sign up was simple and fast.