Winchester self storage at 341 Gateway Dr

Staff was incredibly responsive and helpful. Securing a unit of the size we needed was quick and painless and we are so happy to have a safe, climate controlled space in which to store our belongings!

Very clean facility. No complaints

The service has been wonderful. All aspects of the rental were covered in detail. It has been a pleasure to work with the company personnel and I am very satisfied.

Awesome service from day one & they are very willing to go out of there way to accommodate you ever need

Thanks for service and thanks for help me

Very helpful! Cory led us through every step on renting a unit. Thank you

It’s new, it’s clean, and the staff is super helpful. Oh and the price is right too!

Cory the manager at the facility in Winchester is a gem. I have worked in customer service management for over 25 yrs and I can tell you he is a keeper. My job does not allow me to be able to call or come by when I need to and he is always quick to reply to my emails and keep me informed and up to date and he is also professional enough to remind me of the terms and conditions of the lease to avoid future issues and to keep me from getting into hot water lol. Extra space storage has made a positive change with this facility by taking over. Keep up the good work and make sure to reward those employees that actually care about their customers and not just the bottom line.

Great customer service. Cory contacted me same day when a unit was available and was very easy to deal with. Sign up was simple and fast.

(Translated by Google) Very professional (Original) Very profesional

Very profesional,, Cory was great!

Awesome staff, great value, and extremely clean facility. Highly recommend.

We were in a desperate need for two units, one climate controlled and the other not, pending a move in a month. ESS was the only company in the region with openings, but was unable to hold or reserve ours for a month from now, so we had to take it, understandably. The email and telephonic contact was professional, informative, and very courteous. We have yet to even see our units or the facility as our move has not happened, but all indicators based on our contacts are very positive. We'd have preferred to have been better accommodated regarding our actual needs and the timeliness, or to have even had our second admin fee waived as a good business practice, but we understand ESS' perspective on this as well. Based on the polite and professional service we experienced so far, we are confident this will be an excellent storage choice for our needs.

Service was excellent! The facility is clean and plenty of room for a semi to maneuver.

Polite, professional staff. Site extremely clean. Recommend.

Have not moved into space yet. But have booked the space. Corey was extremely helpful and nice. So far a pleasant experience.

Very helpful needed space for my daughter's college items. Would recommend!

Great facility. Convenient location and hours. Very clean. Easy sign up and move out processes through the web portal. On site office staff always helpful and pleasant.

Excellent service and great people!

Its was a great experience very nice staff