C
November 10, 2026
First of all the staff here is great and very pleasant. Extremely helpful and professional. Would be 1 star, if not for them, and 5 stars if the problem below is rectified. However, the facility currently has a severe rodent infestation. Not just mice but rats given the size of the waste dropping. This has been going on for at least 6 months and despite the efforts of management, is ongoing. I hesitated to post this review but more needs to be done urgently and quickly as this has caused property damage and unsafe conditions for renters. Despite these conditions, rents have gone up (as they always do in facilities like these). The owners should do EVERYTHING necessary to remediate the situation now. No excuses. Until then, current and prospective renters should be made aware.
We are very sorry to hear about your experience regarding the facility conditions and your rent concerns. While we are glad our team provided helpful and professional service during your visits, we understand your frustration with these matters. We take this type of feedback seriously and want to assist you directly, so please reach out to us at 888-STORAGE.
Extra Space Storage (11/10/2026)
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