Hunter
August 20, 2026
Do not leave a single item here under any circumstances. I lost irreplaceable belongings because this facility has a known, ongoing theft problem and they have done absolutely nothing to improve security or install additional cameras. It’s almost insulting how they respond to negative reviews with generic, copy-paste replies telling people to “call the office,” as if they’re actually capable of solving anything. When I call, I’m met with someone who has a short attention span, makes excuses about being “new,” and claims the manager isn’t available every single time. When my unit was broken into and I had police on-site filing a report, the office staff treated it like just another ordinary weekday. No urgency. No concern. No follow-up. Don’t fall for their reviews they just ask people immediately after getting a unit or a tour to leave a review its to look good on google reviews. The truth is, they know this location is a target, and they simply don’t care. Save your valuables and your peace of mind. Go somewhere else, or you will lose everything.
We are concerned to hear about your experience Hunter. Theft and lack of follow-up are serious issues. Please call us at (323) 733-4488 so we can address this directly.
Extra Space Storage (8/21/2026)
Google Review