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Frequently Asked Questions

How Has Extra Space Storage Shaped Trends in the Self Storage Industry?

Extra Space Storage has been a leader in the self storage industry trends that have shaped how the industry operates.

  • Customer Experience: With knowledgeable facility staff, on-site services, and over 308 million rentable square feet, Extra Space Storage has access to a large customer base and plays a vital role in shaping industry standards for operations, technology, and customer experience.

  • Innovation & Automation: Extra Space Storage has invested in self storage automation to reduce manual tasks, improve the customer experience, optimize revenue, and more.

  • Security & Cleanliness: Extra Space Storage's investment in modern, well-lit spaces supports exceptional security features—including video surveillance, electronic gate access, perimeter fencing, individually alarmed units—and unrivaled, clean, well-maintained facilities.

  • Premier Management: With more than 1,300 managed properties, Extra Space Storage is the leading third party storage management company.

  • Smart Sustainability: Extra Space Storage is committed to a greener future, installing solar panels on more than 800+ facilities to lower energy use and long-term utility expenses.

What is Extra Space Storage Known For in the Self Storage Industry?

Extra Space Storage is known for its vast network of locations, variety of storage solutions, strong security, technology-driven features, and focus on helpful customer service. It's recognized as the largest operator of self storage facilities and the largest third-party self storage management company in the industry, with over 4,000 locations in the U.S.