Self Storage FAQ
Find simple answers to your storage questions below! And if you’d like more info on any of these topics, we’re always just a phone call away.
How to Choose a Storage Unit
Moving Into Your Storage Unit
Current Customer FAQs
What Is Self Storage & How Does it Work?
Just familiarizing yourself with self storage? We cover some of the basic questions to get you up to speed.
How does self storage work?
Storage facilities, like Extra Space Storage, offer storage space (referred to as a storage unit or storage locker) on a month-to-month basis for you to rent when you need more space. With self storage, you move your belongings in and out and can access your belongings during the facility’s gate hours. When you no longer need the space, you just inform the location and move your belongings out of the storage unit.
What can I store in a storage unit?
From furniture to vehicles, storage units can be used for a wide range of items. For things that can’t be stored in storage units, the general rule is that anything that is illegal, flammable or combustible, or that will rot can’t be stored.
Can Be Stored
- And much more!
Can’t Be Stored
- Flammable and combustible items like gas, propane tanks, and car batteries
- Vehicles not in working order
For full details on what can be stored in our storage units, visit our self storage 101 page.
What can a storage unit be used for?
People turn to self storage for all kinds of creative reasons. Below we address the questions people have about how and what they can use their storage unit for.
Can I live or sleep in a storage unit?
No. It is against the law to live in a storage unit. This comes down to liability reasons.
Can You Run a Business out of a Storage Unit?
Extra Space Storage is committed to offering business-friendly storage solutions. Our storage units provide convenient, affordable space to store inventory and parts and materials, offer warehouse storage space for businesses with large storage needs, and we have business centers at select locations with office space and amenities like wi-fi available for businesses to operate from our facility.
Can I store a car or motorcycle in a storage unit?
Yes! Working vehicles can be stored in storage units. Storage units serve as a secure, safe space for vehicles of all sizes. We also have outdoor storage available for cars, RVs, boats, and more. Learn more about vehicle storage today!
How secure is self storage?
Do storage facilities have cameras? Are there lights? Trusting a storage facility with your things is a big decision. Extra Space Storage takes our responsibility to provide a secure storage space very seriously. All Extra Space Storage locations include security measures, such as:
- Video Surveillance
- Facilities are well lit
- Controlled access that requires code to enter
- Manager on site during office hours
Specific locations have even more advanced security measures, including:
- Resident manager that lives on site
- Individually-alarmed storage units
- Restricted access to only the floor your storage unit is on
Are storage units climate controlled?
Yes, but not all storage units are climate controlled. Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
What pest control and cleanliness measures are taken?
Learn More About Self Storage
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