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Self Storage FAQ

Find simple answers to your storage questions below! And if you’d like more info on any of these topics, we’re always just a phone call away.

What Is Self Storage & How Does it Work?

Just familiarizing yourself with self storage? We cover some of the basic questions to get you up to speed.

How does self storage work?

Storage facilities, like Extra Space Storage, offer storage space (referred to as a storage unit or storage locker) on a month-to-month basis for you to rent when you need more space. With self storage, you move your belongings in and out and can access your belongings during the facility’s gate hours. When you no longer need the space, you just inform the location and move your belongings out of the storage unit.

What can I store in a storage unit?

From furniture to vehicles, storage units can be used for a wide range of items. For things that can’t be stored in storage units, the general rule is that anything that is illegal, flammable or combustible, or that will rot can’t be stored.

Can Be Stored

  • Furniture
  • Appliances
  • Clothes
  • Electronics
  • Books
  • Vehicles
  • And much more!

Can’t Be Stored

  • Food
  • Firearms & ammunition
  • Drugs
  • Flammable and combustible items like gas, propane tanks, and car batteries
  • Vehicles not in working order

For full details on what can be stored in our storage units, visit our self storage 101 page.

What can a storage unit be used for?

People turn to self storage for all kinds of creative reasons. Below we address the questions people have about how and what they can use their storage unit for.

Can You Run a Business out of a Storage Unit?

Extra Space Storage is committed to offering business-friendly storage solutions. Our storage units provide convenient, affordable space to store inventory and parts and materials, offer warehouse storage space for businesses with large storage needs, and we have business centers at select locations with office space and amenities like wi-fi available for businesses to operate from our facility.

How secure is self storage?

Do storage facilities have cameras? Are there lights? Trusting a storage facility with your things is a big decision. Extra Space Storage takes our responsibility to provide a secure storage space very seriously. All Extra Space Storage locations include security measures, such as:

  • Video Surveillance
  • Facilities are well lit
  • Controlled access that requires code to enter
  • Manager on site during office hours

Specific locations have even more advanced security measures, including:


  • Resident manager that lives on site
  • Individually-alarmed storage units
  • Restricted access to only the floor your storage unit is on

Are storage units climate controlled?

Yes, but not all storage units are climate controlled. Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.

Learn More About Self Storage

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Extra Space Storage Inc., headquartered in Salt Lake City, Utah, owns and/or operates over 2,000 self-storage properties in 43 states, Washington, D.C. and Puerto Rico. The Company's properties comprise approximately 1,010,000 units and over 585M square feet of rentable storage space, offering customers a wide selection of affordable and conveniently located and secure storage solutions across the country, including personal storage, boat storage, RV storage and business storage. We are committed to being the most convenient, secure and professional storage solution in your neighborhood. And it is this commitment which has allowed Extra Space Storage to become the second largest storage units operator in the U.S. with over 2,000 properties across the country.