Reviews
March 4, 2021
Sparkle Glitter
Posted on Google
She went the extra mile to help me out. It was greatly appreciated
Response from Extra Space Storage (03/04/2021)
Thank you, Sparkle. We're thrilled you had a positive experience at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!
March 2, 2021
Tony Rodriguez
Posted on Google
Nicole was very nice and very helpful will recommend extra space to friends thanks
February 27, 2021
alison davis
Posted on Google
Very Friendly staff, Very Helpful with questions thanks for the help to nicole
Response from Extra Space Storage (02/27/2021)
Hi Alison, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 27, 2021
kyle warner
Posted on Google
Nicole was very nice and helpful on the phone today!
February 23, 2021
Katie Little
Posted on Google
Super easy to book online. Minimal contact. I just chose the unit and paid online. Got a text with the unit # and gate code. The lock was in the unit so I did not have to have contact with anyone. I had not done before so I did have to go in the office to make sure I went to correct spot. Staff was quick and very helpful. Easiest thing EVER! Just be aware the monthly rate does not include the insurance which is required to store here. Just add about $15 to monthly rate to get an idea of what your total costs will be. The insurance rate varies depending on value of items. I think there was also a one time fee for the lock.
February 23, 2021
Britt Ezell
Posted on Google
Friendly, informative and make the process simple
February 14, 2021
Debra Poole
Posted on Google
They were patient, kind and very helpful with my storage experience.
February 10, 2021
JD Dickinson
Posted on Google
We came into town late. the manager That I talked to was Jessica. She was so Nice and efficient. she went way out of her way to help us and was so accommodating. I cannot speak highly enough of Jessica and everyone at this location. Extra Space is the best for all your storage needs!
February 8, 2021
Joseph Jilek
Posted on Google
Jessica is amazeballs! Very kind and got me in a unit straight away, no muss no fuss.
February 8, 2021
Sarah Fauccini
Posted on Google
?????? Jesicas the best ??
February 8, 2021
Samantha Worthen
Posted on Google
Jessica ??
February 8, 2021
Deborah Everson
Posted on Google
I'm just getting started but I can say that initiated a storage space agreement was painless and I appreciated Nicole's patience and kindness as we worked through the details.
February 6, 2021
Christy Means
Posted on Google
Nicole was very nice and very helpful walking me through completing the no contact online registration. The storage facility is very clean and secure.
February 5, 2021
Tommy Wells
Posted on Google
Jessica is very friendly and very helpful.
Also a very nice facility
February 4, 2021
Christian Valencia
Posted on Google
Very friendly. Stop by and see Jessica and Chris!
January 30, 2021
Anastasia Beaverhousen
Posted on Google
Jessica is truly a delight. I was skeptical at first, seeing as I’ve never used storage before and I wasn’t sure what to think, but Jessica held my hand the whole way and together she helped me make a great decision. I may never leave!
Response from Extra Space Storage (01/31/2021)
Hi Anastasia, thank you for your review. We're glad Jessica held your hand the whole way, and together she helped you make a great decision. Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 29, 2021
tom cook
Posted on Google
Great customer service!
Response from Extra Space Storage (01/30/2021)
Thank you for the kind words, Tom! We're committed to providing excellent customer service. We are here to help at 888-storage, so let us know if you need anything!
January 22, 2021
Marcia Pidcock
Posted on Google
Jessica and Nicole were both super pleasant and helpful, and the paperwork took less than 5 minutes to complete. The building is very clean and closely monitored, and I feel like we will be safe when we are on the premises, and our items will be secure.
January 18, 2021
Michael Harris
Posted on Google
The staff was more than helpful. It was a pleasure working with them.
Then unit price are fantastic. Will feel safe knowing my possessions are will taken care of. Thanks ever so much for you professionalism and caring!!!
Response from Extra Space Storage (01/19/2021)
Hi Michael, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We are so glad you are satisfied with your rental rate! Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything.
December 28, 2020
Timothy Vuolo
Posted on Google
Nicole was very helpful and the whole porcess took very little time to set-up. Very clean facility.
Response from Extra Space Storage (12/29/2020)
Hi Timothy, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out at 888-STORAGE if you need anything!
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Montclair Rd and Medical Park Dr S
Directions from the North:
Drive southeast on US-31 S. Take the exit for 21st Ave S. Turn left onto 21st Ave S. Turn left onto Cahaba Rd. Turn right onto Carlisle Rd. Turn right onto Country Club Rd S. Continue onto Montclair Rd. Our facility will be on your left.
Directions from the South:
Drive northwest on US-31 N. Take the exit for Highland Ave. Turn right onto Highland Ave. Turn right onto Niazuma Ave. Continue onto Country Club Rd S. Continue onto Montclair Rd. Our facility will be on your left.
Directions from the East:
Drive west on Montclair Rd. Pass Oporto Madrid Blvd and continue west. Our facility will be on your right after Medical Park Dr S.
Directions from the West:
Drive east on Montclair Rd. Pass Memory Ln and continue east. Our facility will be on your left.