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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1661
Intersections/Landmarks
2 door down from Charter Communications, Close Auburn and Montgomery
Directions from the North
Drive south on N Eastern Blvd/US-231 S. Continue on US-231 S until you pass Eastdale Mall and Atlanta Hwy. Turn left onto Monticello Dr. Our facility will be on the right.
Directions from the South
Drive north on Eastern Blvd/US-231. Pass I-85 and turn right onto Moticell Dr. Our facility will be on the right.
Directions from the East
Drive west on I-85 S until you pass Auburn University at Montgomery. Take exit 6 for US-231/Eastern Blvd. Turn right onto US-231/Eastern Blvd. Turn right onto Moticello Dr. Our facility will be on your right.
Directions from the West
Drive east on I-85 N. Take exit 6 for US-231/Eastern Blvd and merge onto US-231/Eastern Blvd. Turn right onto Moticello Dr. Our facilty will be on the right.
Size Disclaimer
*Excludes administrative and insurance fees
July 1, 2022
Posted On Google
Experience was quick and easy thanks Sapphire ??
Response from Extra Space Storage (7/1/2022)
Thank you for the excellent rating, Dvochee! We're happy Sapphire was able to provide a smooth rental experience. As always, give us a call at 888-storage if you need anything.
June 30, 2022
Posted On Google
Sapphire is the best manager this site had. She is always smiling and Keep the property clean.
Response from Extra Space Storage (7/1/2022)
Hi Kelsey, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Sapphire reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 30, 2022
Posted On Google
Greatly appreciate the service at this establishment. Top tier customer support and engagement.
Response from Extra Space Storage (6/30/2022)
Hi The Herb!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (334) 279-1234 or stop by the facility!
June 30, 2022
Posted On Google
Rented today for 2nd time. Love Sapphire
Response from Extra Space Storage (7/1/2022)
We're so excited to have you back at Extra Space Storage, Doyald. Thank you for trusting us with your valued items and for giving us the opportunity to work with you again! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 15, 2022
Posted On Google
Great experience. Kind, patient, understanding and knowledgeable staff. Thanks to the awesome staff. Your assistance is greatly appreciated.
Response from Extra Space Storage (6/15/2022)
Hello, Christine. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (334) 279-1234.
June 11, 2022
Posted On Google
I have been using Extra Space Storage (on Monticello Drive here in Montgomery, AL), for 4 1/2yrs now. I have had nothing but trouble here, I've had things stolen, I've had my rates increased 5 times, & my locks changed twice. They have gotten a lil bit better though.
Response from Extra Space Storage (10/29/2019)
Hi James Phillips, Jr., thank you for taking the time to share your experience with us and for being a loyal customer. We would love to speak with you directly so that we can make things right. Can you give us a call at 888-storage?
June 8, 2022
Posted On Google
Sapphire is really nice. Listened to what i said and provided the best unit for me. Clean facility.
Response from Extra Space Storage (6/8/2022)
Thanks, Meech! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Sapphire was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 8, 2022
Posted On Google
Sapphire took really good care of us.
Response from Extra Space Storage (6/8/2022)
Thanks for taking the time to leave us a review, Dennis! We are so glad Sapphire could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 1, 2022
Posted On Google
Sapphire provided the best customer service while I've been here.
Response from Extra Space Storage (6/1/2022)
Thanks for the positive review, Eric! We are glad you had a great experience with Sapphire. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 23, 2022
Posted On Google
Rented a unit through Sapphire and couldn’t be happier! She was knowledgeable, personable, and provided me a thorough tour of my options, so that I could make the right rental decision. Ask for Sapphire, you won’t be disappointed!
Response from Extra Space Storage (5/24/2022)
Hi Ryan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sapphire! Don't hesitate to stop by the office or contact us at (772) 692-5627 if you need anything.
May 19, 2022
Posted On Google
I enjoyed being able to purchase this storage. Online overnight, and coming in the next day for my keys ????????
Response from Extra Space Storage (5/20/2022)
Hi, Ldytubbs ! Thanks for the positive review, it means a lot to our team. Please call (334) 279-1234 if you have any questions about your rental.
May 18, 2022
Posted On Google
Nice and clean facility
Response from Extra Space Storage (5/19/2022)
Hi Tony, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If you ever need anything, feel free to stop by.
May 18, 2022
Posted On Google
Sapphire is the best!! So professional so sweet so understanding. Easy to talk to you and her customer service is outstanding. She is extremely patient. I really enjoyed my experience.
Response from Extra Space Storage (5/19/2022)
We think Sapphire is great too! Thanks for the positive review, Tori. We're committed to providing excellent customer service. We're glad she is extremely patient. As always, give us a call at 888-storage if you need anything.
May 16, 2022
Posted On Google
Sapphire has been the best manager this store has had. She is always patient and helpful when assisting me
Response from Extra Space Storage (5/16/2022)
Hello, Jeanie. Thank you so much for the positive review, it means a lot to our team! It's great to hear that Sapphire could help. Feel free to reach out at any time at 888-storage.
May 16, 2022
Posted On Google
Sapphire has great customer service.
Response from Extra Space Storage (5/16/2022)
Hello, Zachary. Thank you for the 5-star review! We're so happy Sapphire could help. If you need anything in the future, feel free to stop by or call us at 888-storage!
May 11, 2022
Posted On Google
The New Manager Shawn is the boom.com!!! He was so professional and he helped me with no attitude!!! He really made my experience and Extra Space a great experience!!!! Thanks Again!!!
Response from Extra Space Storage (5/11/2022)
Hi Elton, thank you for your review. We're glad Shawn was so professional, helped you with no attitude, and really made your experience great. Please stop by the office or give us a call at 888-STORAGE or stop by the office.
May 8, 2022
Posted On Google
We utilized your facilities on Saturday and your associate Shannon was extremely helpful. We are not from the area and he went above and beyond helping us. We will return again.
Response from Extra Space Storage (5/8/2022)
Hi Laura, thank you for your review. We're glad Shannon was able to help! Stop by our office if you need assistance or have any questions.
May 6, 2022
Posted On Google
Sapphire always treated me with respect and help me man's the best decisions when storing. Because of her i just rented my 4th unit there today. As a business owner, this is the kind of customer service i enjoy receiving.
Response from Extra Space Storage (5/6/2022)
Thank you for the kind words, Tony. We're glad Sapphire was able to help! Our team is here to serve you, so give us a call at (334) 279-1234 if you need any future assistance.
May 5, 2022
Posted On Google
Always great customer service and accounting. Very clean. Well let. Very professional service and personnel
Response from Extra Space Storage (5/5/2022)
Thank you for the kind words, Deborah! We're committed to providing excellent customer service. We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or give us a call at 888-STORAGE or stop by the office.
May 4, 2022
Posted On Google
Sapphire provide great customer service
Response from Extra Space Storage (5/5/2022)
Hello, Earnest. Thank you for the review. We're so glad Sapphire could meet your storage needs. Please stop by the office if you need anything!