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Extra Space Storage facility on 4245 Carmichael Rd - Montgomery, AL
(321 REVIEWS)

Montgomery self storage at 4245 Carmichael Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1662

Directions

Intersections/Landmarks

Carmichael Rd and Eastern Blvd

Directions from the North

Drive south on Eastern Blvd. Turn right onto Carmichael Rd. Our facility will be on your right.

Directions from the South

Drive north on Eastern Blvd. Turn left onto Carmichael Rd. Our facility will be on your right.

Directions from the East

Drive west on 1-85 S. Take Exit 6. Turn left onto Eastern Blvd. Turn right onto Carmichael Rd. Our facility will be on your right.

Directions from the West

Drive east on 1-85 N. Take Exit 6. Turn right onto Eastern Blvd. Turn right onto Carmichael Rd. Our facility will be on your right.

Frequently Asked Questions at 4245 Carmichael Rd

Do I need climate controlled storage at 4245 Carmichael Rd?

Can I visit my storage unit after hours at 4245 Carmichael Rd?

How secure are storage units at 4245 Carmichael Rd?

How tall are self storage units at 4245 Carmichael Rd?

What type of lock do I need for a storage unit at 4245 Carmichael Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Alethea D.

Posted On Google

OVERALL RATING

Great customer service experience!

Response from Extra Space Storage (6/30/2022)

Hi Alethea, thanks so much for your review! We are thrilled to hear your customer experience was great. Please stop by the office or give us a call at 888-STORAGE.

June 29, 2022

Mac

Posted On Google

OVERALL RATING

Keshaun did an outstanding job.

Response from Extra Space Storage (6/29/2022)

Thanks for the positive review, Mac! We are glad you had a great experience with Keshaun. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 28, 2022

Demetris K.

Posted On Google

OVERALL RATING

I had a wonderful experience with this storage company today. Vickie was very helpful and very polite. I recommend anyone to do business with Extra Space Storage.

Response from Extra Space Storage (6/29/2022)

Thank you for the kind words, Demetris. We're glad Vicki was very helpful and polite! Our team is here to serve you, so give us a call at (334) 260-9898 if you need any future assistance.

June 23, 2022

Keith I.

Posted On Google

OVERALL RATING

Nice friendly staff and very helpful. Clean and neat facility and units.

Response from Extra Space Storage (6/24/2022)

Hi Keith, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 13, 2022

Timyia W.

Posted On Google

OVERALL RATING

Ms.Vickey has great customer service, very nice, had a positive energy towards customers

Response from Extra Space Storage (6/14/2022)

Thanks for the positive review, Timyia! We are glad you had a great experience with Ms. Vickey. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 11, 2022

Patricia H.

Posted On Google

OVERALL RATING

Awesome, clean, safe space to store your valuables!

Response from Extra Space Storage (6/12/2022)

Thanks for the positive review, Patricia! We work hard to keep our facilities safe and clean for our customers. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 11, 2022

Christine W.

Posted On Google

OVERALL RATING

The staff was excellent. Ensured that my needs were met and I received what I needed. Kudos to the awesome staff at both locations.

Response from Extra Space Storage (6/12/2022)

Hi, Christine ! Thanks for the positive review, it means a lot to our team. Please call (334) 260-9898 if you have any questions about your rental.

June 6, 2022

Erin S.

Posted On Google

OVERALL RATING

Very pleased with the storage experience and the staff's quick and satisfactory responses to computer hardware issues.

Response from Extra Space Storage (6/7/2022)

Hi, Erin ! Thanks for the positive review, it means a lot to our team. Please call (334) 260-9898 if you have any questions about your rental.

May 26, 2022

Lasheika L.

Posted On Google

OVERALL RATING

Yes, This was the Best experience i had so far at and storage facility. Mrs. Vicey Forbes was so nice & had a pleasant attitude. When explaining about the property and the lease agreement she was well knowledgeable about everything. I give this property 5 stars .

Response from Extra Space Storage (10/25/2021)

Hi Lasheika, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mrs. Adams! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 24, 2022

Heidi C.

Posted On Google

OVERALL RATING

Victoria was the absolute sweetheart. Such a pleasure meeting her.

Response from Extra Space Storage (5/25/2022)

Thanks for the awesome review, Heidi! We work hard to meet the expectations of our customers, and we're happy to hear Victoria hit the mark for you! Don't hesitate to stop by the office or contact us at (334) 260-9898 if you need anything.

May 11, 2022

Brian F.

Posted On Google

OVERALL RATING

Great place!

Response from Extra Space Storage (5/11/2022)

Hello, Brian. Thank you for the 5-star review! We're so happy we could meet your needs. If there is anything we can do for you, please let us know at 888-storage.

April 28, 2022

Marquita D.

Posted On Google

OVERALL RATING

Awesome services

Response from Extra Space Storage (8/3/2020)

Thank you, Marquita, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage unit solution in your neighborhood. Give us a call at (334) 260-9898 if there's anything else you need from us.

April 26, 2022

Michelle H.

Posted On Google

OVERALL RATING

Very clean storage facility. They provide 2 levels of security by requiring a passcode to enter the building and then a unique code to access the elevator which will only go to the floor with your storage unit. They have a manned front desk to help with packing, storage. Shannon is great. Very friendly and patient. He helped us get the exact size unit that we needed and set-up auto-draft for our payments. Really appreciated his help.

Response from Extra Space Storage (4/26/2022)

Thanks for the kind words, Michelle! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Shannon reflects that! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 10, 2022

David N.

Posted On Google

OVERALL RATING

Clean, clean, clean...but is a bit more expensive than others in the area.

Response from Extra Space Storage (4/10/2022)

Hi David, thank you for sharing your feedback with us. We are sorry to hear you are unhappy with your rental rate. Please stop by the office or give us a call at 888-storage so we can look into your concerns.

March 25, 2022

Allison S.

Posted On Google

OVERALL RATING

Ms. Vicki was very nice and professional! Her customer service is awesome. I recommend this location to everyone.

Response from Extra Space Storage (3/25/2022)

Allison, Thanks so much for your review! We are stoked to hear Vicki was nice and professional. Your recommendation means so much to us! As always, give us a call at 888-storage if you need anything.

March 25, 2022

vernon C.

Posted On Google

OVERALL RATING

Ms Vicki has been an exceptional individual that has shown my wife & I two different size units. Ms. Vicki customer service skill set was very professional, kind, & is note worthy of being recognized. Ms. Vicki has convinced my wife & I that we should definitely rent a unit here & we jump ASAP. Thanks for having a very positive customer service individual.

Response from Extra Space Storage (3/25/2022)

Hi Vernon, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Vicki! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 19, 2022

Kelsey S.

Posted On Google

OVERALL RATING

I truly enjoyed interacting with Vickie! She is so knowledgeable, kind and patient. This company is lucky to have her as a employee!

Response from Extra Space Storage (3/20/2022)

Hi Kelsey, thank you for your review. We're glad Vickie is so knowledgeable, kind, and patient. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 19, 2022

Lisa T.

Posted On Google

OVERALL RATING

Great place to rent a unit. Vicky was very helpful and professional.

March 19, 2022

Delbert M.

Posted On Google

OVERALL RATING

Exceptional experience!! Vickey provided awesome service.

Response from Extra Space Storage (3/20/2022)

Hi Delbert, thanks so much for your review! We are thrilled to hear your experience was exceptional. We're glad Vickey provided awesome service. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 17, 2022

Cassandra J.

Posted On Google

OVERALL RATING

Amazing people! Great prices! Vickey helped me get into a reasonable storage unit. I definitely recommend her for all your storage needs.

Response from Extra Space Storage (3/18/2022)

Thank you for the kind words, Cassandra. We're glad Vickey was able to help! Our team is here to serve you, so give us a call at (334) 260-9898 if you need any future assistance.