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3615 N 27th Ave
Phoenix, AZ 85017
Distance: 0.67 miles
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Phoenix, AZ 85017
Distance: 2.41 miles
Phoenix self storage at 2816 W Thomas Road
Read 298 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near Grand Canyon University & Arizona State University
Amenities and Services
A Wide Range of Storage Unit Sizes
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8787
Recent Customer Reviews About This Facility
October 13, 2021
F. S.
Posted On Google
Very convenient, freeway close, Weshi is very friendly and easy to work with. He is really making an effort to keep things clean.
Response from Extra Space Storage (10/14/2021)
Hi F. Scott, thank you for your review! We're so happy to hear that your experience with Weshi and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.
October 13, 2021
Andre A.
Posted On Google
Clean, very energetic,kind and caring this is the best place if you want good service.
Response from Extra Space Storage (10/13/2021)
Hi Andre, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
October 13, 2021
Jennifer m.
Posted On Google
My experience with your facility was a exceptional extra manager was very professional and pleasant will definitely do business again.
Response from Extra Space Storage (10/16/2021)
Hi Jennifer, thanks so much for your review! We are thrilled to hear your experience was exceptional. We're glad our manager was very professional and pleasant. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
October 9, 2021
Tawanda P.
Posted On Google
Amazing service from start to finish! Weshi was a major helped. I definitely recommend this storage facility.
October 6, 2021
Leanna E.
Posted On Google
Best customer service you could ask for. Weshi is friendly and has been so helpful and accommodating. If you’re looking for a storage unit you can’t go wrong here!
Response from Extra Space Storage (10/6/2021)
Thank you for the review, Leanna! We pride ourselves on having a friendly, accommodating staff and are so happy Weshi was able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?
September 29, 2021
I A.
Posted On Google
I have had nothing but the best experience when dealing with this extra space storage. Though my experience wouldn’t be as great as it is if it weren’t for the storage manager Mr. Weshi! He has given me the best customer service experience I have had in a long while. He goes the extra mile for the customer & it’s obvious he takes his position with Extra space seriously. Life can be hard at times, you never know why a person could need a storage unit & you can tell that Weshi totally understands that part. For that I am truly grateful. Thanks Weshi & extra space for the help, understanding, consideration & the MUCH NEEDED free month deal! Glad to do business with you guys!
Response from Extra Space Storage (9/29/2021)
Hi, I Am'She. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Weshi! Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future!
September 25, 2021
angelviper602
Posted On Google
James and Weshi, are simply the best 10/10 service.
Response from Extra Space Storage (9/26/2021)
We think James and Weshi are great too! Thanks for the positive review, Angelviper602. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
September 25, 2021
Recooo F.
Posted On Google
He was very professional and knowledgeable when it came to answering my 100 questions. I will definitely be back soon! APPRECIATE THE GREAT CUSTOMER SERVICE
Response from Extra Space Storage (9/25/2021)
Thanks for taking the time to leave us a review, Recooo! We are so glad we could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 14, 2021
Leigh S.
Posted On Google
It may look like most storage places but they've got something nobody else has that makes this place pretty awesome: Wetshi! Seriously, he is fantastic; not only was he extremely knowledgeable and had an answer for all of my questions, he was very friendly and engaging and made my experience better than most face to face interface scenarios I've had in a while. The units are spacious, prices fair for the size and they don't make it impossible to catch up on your payments if you fall behind. Did I mention Wetshi? Staff of that caliber is like a unicorn steak- about as rare as it gets. And why settle for scraps when you could have unicorn? Highly recommend, could not be more pleased
Response from Extra Space Storage (9/25/2021)
Thank you for the kind words, Leigh. We're glad Wetshi was extremely knowledgeable, had an answer to all of your questions, and was very friendly. Thanks for recommending Extra Space Storage! Our team is here to serve you, so give us a call at (602) 346-9950 if you need any future assistance.
September 13, 2021
mike b.
Posted On Google
The service was quick and professional- the unit was clean and the facility is well kept. I'm glad I chose Extra Space Storage for my valuables!
Response from Extra Space Storage (9/14/2021)
Hi Mike, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad you chose Extra Space! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
September 11, 2021
patricia m.
Posted On Google
Great customer service.
Response from Extra Space Storage (9/12/2021)
Hi Patricia!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (602) 346-9950 or stop by the facility!
September 9, 2021
Annie D.
Posted On Google
Great location, helpful staff, easy access to the units, couldn’t have asked for anything better. I would turn to them again for any future storage needs.
Response from Extra Space Storage (9/9/2021)
Thank you for the excellent rating, Annie! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!
August 30, 2021
Hannah T.
Posted On Google
Weshi has fantastic customer service skills! Very bubbly and fun I enjoyed chatting with him. ExtraSpace is super flexible for businesses using their units too! Highly recommend
August 27, 2021
Derrick J.
Posted On Google
Was called upon just to have a friendly reminder of my unit payment coming up and Weshi B. informed me on other offers and services I can take advantage of being a year using their unit. Helpful, friendly service
Response from Extra Space Storage (5/16/2020)
Derrick, we are so happy to hear that we could accommodate you and provide a smooth and safe rental experience during these uncertain times with COVID 19. We genuinely appreciate your business and are here to help if you need anything!
August 25, 2021
Pepe P.
Posted On Google
Awesome customer service
August 23, 2021
Nicholas H.
Posted On Google
Awesome customer service! The New guy was professional, respectful, helpful and courteous through my whole process of getting another unit. I highly recommend this place to anyone needing extra storage space.
August 20, 2021
David R.
Posted On Google
March 2021 Natalie was very knowledgeable, accommodating, friendly and polite. Her competency inspired me to rent from Extra Space, not the cost (which was surprisingly reasonable. She is an excellent manager and a terrific ambassador for the company. August 2021 Finally emptied the storage unit. The new manager, Weshi, was just as helpful. The closing-out experience was just as effortless and nice and the opening. HOWEVER, be aware that the monthly rent can suddenly (with 30 days notice) jump by 50% from the initial rate. So better budget for more than what your first 2-3 months rent is initially.
Response from Extra Space Storage (3/12/2021)
Hi David, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Natalie! Please stop by the office or reach out to us at 888-storage if you have any questions!
August 18, 2021
Pablo B.
Posted On Google
Quick setup. Straight up and forward! Great service by management!
August 13, 2021
Gina J.
Posted On Google
I have a really good experience with Weshi , he help a lot thank you ????
Response from Extra Space Storage (9/10/2021)
Hi Gina, thank you for the 5-star review! We are so happy to learn about your good experience with Weshi. Reach out if you need anything.
August 13, 2021
Courtney H.
Posted On Google
I have had a great experience with this storage company and the person that has assisted me, Wisle! Very professional and helpful. I would recommend this location and storage unit!
Response from Extra Space Storage (9/11/2021)
Hi Courtney, thank you so much for the 5-star review and for the recommendation! We are so happy to hear that Wisle took good care of you and your storage needs.
Frequently Asked Questions at 2816 W Thomas Rd
Are there restrictions on what I can put in a storage unit at 2816 W Thomas Rd?
Can I rent a storage unit for 1 month at 2816 W Thomas Rd?
How far in advance do I need to reserve a storage unit at 2816 W Thomas Rd?
How secure are storage units at 2816 W Thomas Rd?
What type of lock do I need for a storage unit at 2816 W Thomas Rd?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
West of 27th Avenue on Thomas just west of Carl's Jr. and across the street from Napa Auto & Truck Parts
Directions from the North
Drive south on N 27th Ave. Turn right onto Thomas Rd. Our facility will be on your right next to Carl's Jr.
Directions from the South
Drive north on N 27th Ave. Turn left onto Thomas Rd. Our facility will be on your right next to Carl's Jr.
Directions from the East
Drive west on Thomas Rd. Pass Metro Tech High School and continue west. Our facility will be on your right next to Carl's Jr just after N 27th Ave.
Directions from the West
Drive east on Thomas Rd. Pass West Phoenix High School and continue east. Our facility will be on your left next to Carl's Jr just after N 31st Ave.