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Extra Space Storage facility on 2816 W Thomas Road - Phoenix, AZ
(403 REVIEWS)

Phoenix self storage at 2816 W Thomas Road

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed

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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8787

Directions

Intersections/Landmarks

West of 27th Avenue on Thomas just west of Carl's Jr. and across the street from Napa Auto & Truck Parts

Directions from the North

Drive south on N 27th Ave. Turn right onto Thomas Rd. Our facility will be on your right next to Carl's Jr.

Directions from the South

Drive north on N 27th Ave. Turn left onto Thomas Rd. Our facility will be on your right next to Carl's Jr.

Directions from the East

Drive west on Thomas Rd. Pass Metro Tech High School and continue west. Our facility will be on your right next to Carl's Jr just after N 27th Ave.

Directions from the West

Drive east on Thomas Rd. Pass West Phoenix High School and continue east. Our facility will be on your left next to Carl's Jr just after N 31st Ave.

Frequently Asked Questions at 2816 W Thomas Rd

Are there restrictions on what I can put in a storage unit at 2816 W Thomas Rd?

Can I rent a storage unit for 1 month at 2816 W Thomas Rd?

How far in advance do I need to reserve a storage unit at 2816 W Thomas Rd?

How secure are storage units at 2816 W Thomas Rd?

What type of lock do I need for a storage unit at 2816 W Thomas Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Amanda M.

Posted On Google

OVERALL RATING

Cindy was very accommodating in finding me the best options for my requirements. The prices overall are very competitive compared to other places.

Response from Extra Space Storage (6/22/2022)

Our team appreciates your rating, Amanda. We're glad Cindy was very accommodating in finding you the best options for your requirements. We are so happy you are satisfied with your rental rate! Stop by our office if you need anything in the future!

June 27, 2022

Johnnae W.

Posted On Google

OVERALL RATING

Management has excellent customer service told care of us all the way through very helpful and explain our options, easy, to approach . Make us very comfortable make us return every month.

Response from Extra Space Storage (6/28/2022)

Thanks for the awesome review, Johnnae! It's great to hear our team was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (602) 346-9950 if you need anything.

June 27, 2022

Shantique M.

Posted On Google

OVERALL RATING

Thank you for all of your help Cindy you're the best! Great customer service and extremely helpful.

Response from Extra Space Storage (6/28/2022)

Thanks for the awesome review, Shantique! We work hard to meet the expectations of our customers, and we're happy to hear Cindy hit the mark for you! Don't hesitate to stop by the office or contact us at (602) 346-9950 if you need anything.

June 25, 2022

Lance K.

Posted On Google

OVERALL RATING

Always professional and courteous

Response from Extra Space Storage (6/25/2022)

Hi, Lance ! Thanks for the positive review, it means a lot to our team. Please call (602) 346-9950 if you have any questions about your rental.

June 24, 2022

Maya I.

Posted On Google

OVERALL RATING

Was fast and great...

Response from Extra Space Storage (6/25/2022)

Hi, Maya ! Thanks for the positive review, it means a lot to our team. Please call (602) 346-9950 if you have any questions about your rental.

June 24, 2022

Marisela p.

Posted On Google

OVERALL RATING

Cynthia at extra space storage is the best

Response from Extra Space Storage (4/15/2021)

Thanks for the positive review, Marisela! We are glad you had a great experience with Cynthia. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 23, 2022

Elivita A.

Posted On Google

OVERALL RATING

Property looks amazing, would highly recommend!!

Response from Extra Space Storage (6/24/2022)

Thanks for the kind words, Elivita! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (602) 346-9950 if you need anything.

June 22, 2022

Briona R.

Posted On Google

OVERALL RATING

Great customer service, professional, and helpful. Cindy was awesome! Thank you for all of your help!

Response from Extra Space Storage (6/23/2022)

Thanks for the kind words, Briona! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with Cindy! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 21, 2022

F.R G.

Posted On Google

OVERALL RATING

I previously rented a unit for a year or so and I can say extra space took care of me in every way possible. I will definitely be returning to do business in the future. The current manager Cindy was super nice and has the best customer service I have ever experienced.

Response from Extra Space Storage (9/19/2020)

Hi F.r, thank you for your review. We're glad Cindy was super nice and has the best customer service you have ever experienced. We are here to help with any future storage needs! Please stop by the office or give us a call at 888-STORAGE.

June 20, 2022

Samuel L.

Posted On Google

OVERALL RATING

Delt with Cindy very professional.

Response from Extra Space Storage (6/20/2022)

Thank you for the kind review, Samuel. We're glad Cindy was very professional! Our team is here to serve you, so give us a call at (602) 346-9950 if you need any future assistance.

June 18, 2022

byron b.

Posted On Google

OVERALL RATING

Cindy was very wonderful ??

Response from Extra Space Storage (6/19/2022)

Hello, Byron. Thank you for the review. We're so glad Cindy could meet your storage needs. Please stop by the office if you need anything!

June 17, 2022

Angelique F.

Posted On Google

OVERALL RATING

Cindy is awesome bought a storage unit on auction and she was great. The storage was a nightmare and she came and checked on me because it was very hot. I would recommend them to anyone looking for a storage unit.

Response from Extra Space Storage (6/18/2022)

Thank you for the kind review, Angelique. It's great to know Cindy was great and that she went out to check on you! Our team is here to serve you, so give us a call at (602) 346-9950 if you need any future assistance.

June 16, 2022

Aimee M.

Posted On Google

OVERALL RATING

Cindy was amazing.. highly recommend

Response from Extra Space Storage (6/16/2022)

Hello, Aimee. Thank you for the review. We're so glad Cindy could meet your storage needs. Please stop by the office if you need anything!

June 15, 2022

Monica S.

Posted On Google

OVERALL RATING

I went in with my mother to pay on her storage units. I had no intention on getting my own that day. By the time we left I had already been sold into my own storage unit. I must say the female employee whose name I believe is Cindy knows what she's doing and is genuine and very kind. It was the price of the unit that made me double think about it. Again I couldn't say no to her. I wish we could have more people like her in so many other businesses. The place was so clean and very well kept.. it made it that much more inviting. Thank You so much for all your help on this day!!! I look forward to doing business with you in the future.

Response from Extra Space Storage (6/15/2022)

Thank you, Monica, for the great rating! It's wonderful to hear you had a positive experience with us and that Cindy was a pleasure to work with! It's great to know she was genuine, kind, and great at keeping our property clean and well-maintained. We are happy to have you store with us. We want you to know that we are here to assist you with any further storage needs! Give us a call at (602) 346-9950 if anything comes up!

June 11, 2022

Marisa C.

Posted On Google

OVERALL RATING

Todo muy muy amable la persona que me atendió

Response from Extra Space Storage (6/12/2022)

Gracias por elegir a Extra Space Storage, Marisa. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (602) 346-9950 , si tiene cualquier pregunta!

June 10, 2022

Portia R.

Posted On Google

OVERALL RATING

Cindy above excellent service!!!

Response from Extra Space Storage (6/10/2022)

Thanks for taking the time to leave us a review, Portia! We are so glad Cindy could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 9, 2022

Raymond V.

Posted On Google

OVERALL RATING

I rented a unit online today. I drove in to pick up my locks as this unit is large & has two doors. The previous renter forgot to remove one of the 2 locks So they are going to have it removed today. when I come with a load tomorrow morning, my new lock will be on. And I can pick up my keys at the office. I had a pleasant experience. "Even though No one wants to have the need of a storage unit when moving!" They're on the ball here, and doing what's right & not dragging their feet about, means a lot to me! ????

Response from Extra Space Storage (6/10/2022)

Thank you, Raymond, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (602) 346-9950 if anything comes up!

June 2, 2022

Chentille M.

Posted On Google

OVERALL RATING

Cynthia is always so professional courteous and always helps out in a time of need. By far the best site manager I have dealt with in the 3 years I've rented here. Thank you for always being the way you are hard to find true customer service these days. Chentille hernandez Phoenix customer

Response from Extra Space Storage (6/3/2022)

Hi Chentille, Thank you for taking the time to leave your review! We pride ourselves on having a courteous, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Your loyalty means the world to our team. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

June 1, 2022

jessica t.

Posted On Google

OVERALL RATING

Cindy has been very kind and helpful with me. I definitely appreciate her help and service. Thank you Cindy for your great customer service. You keep up the good work you do ??

Response from Extra Space Storage (8/12/2021)

Thanks for the fantastic rating, Jessica. We are glad Cindy has been very kind and helpful. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

June 1, 2022

Acaysha D.

Posted On Google

OVERALL RATING

Nice

Response from Extra Space Storage (6/2/2022)

Hello, Acaysha. Thank you for the review. We're so glad we could meet your storage needs. If you ever need anything, feel free to stop by!