Phoenix self storage at 3615 N 27th Ave

Great customer service - super helpful! Very knowledgeable and easy to set up. Thanks Emily!

I was trying to do a rapid rental and was having problems with website. Was able to call 800 number then call 27th Ave location speak with the manager and had it completed within 5 minutes. Both employees were very helpful, extremely nice and great customer service. I feel like Extra Space Storage was a great choice for me.

First time renting a storage unit, going well.

Very clean, and very secure. Had to go through 2 passcode checkpoints in order to get to my unit. Highly recommend and 12 min from GCU!

Great place to rent your space knowing that it is going to be easily accessed and secured I so appreciate two beautiful women an extra space down on Indian school hi I was moving out of my Home and really didn’t even know where to start their manager and assistant manager was of great customer service very pleasant and very helpful they totally understood that I had no idea on how to rent a storage space and they helped me every step of the way I thank You for the Helpfulness and generosity during this difficult time of my life I was super stressed out I don’t know how I was going to do this but anAngel by the name of Ann She helped me out a lot and Karissha she is always very helpful and on top of a lot of things To me it just makes me feel great that I have my personal belongings in a safe place thank you extra space

On line booking was a breeze! Unit is clean. Lots of elevators and carts to help with moving items. Staff was super friendly!

this is second time renting a space with Extra Space. we used it because it was close to my son's school to store his stuff. We previously had never used storage, so we didn't know a few things... like we could reserve a price online but that is not the same as reserving a space. They made some follow up calls to us after reserving online and I told them I would call back to pay, but when I called back the price had gone up. Also was told if I did not pay for a unit quickly and the units were all gone, my online reservation meant nothing. Also they just go ahead and charge you a monthly insurance payment even though I told them my homeowners insurance already covered it. They made me email them a statement from my insurance stating that. So now that I know how it works we are ok. The manager ended up giving me my original price that I reserved online and then credited the monthly insurance payment which I appreciated but ask questions and be informed so they don't take advantage

Very friendly staff and my check-in was made very easy. I’m a new renter but things are great so far.

great experience! definitely recommend. very personable and helpful!

Easy to get a storage unit online and they called me right away to see if I had any other questions.

Great communication and very kind.

Yes Miss Sonia Rojas was so pleasant and professional! She even made me laugh and put a smile on my face what a beautiful experience I recommend Extra Space Storage for all your needs.

Easy set up. Availability nice thus far. Clean location and great staff

Nice place

The agent that checked us into our rental unit was friendly and very communicative on the rental details and policy/rules. She was excellent in explaining where our unit was located and exactly where to go. Unlike some places where they give you the unit number, rental agreement and vaguely tell you it's located in 2nd building towards the back, she told us, showed us and even met us at the unit and had it opened so we'd spot it. I definitely recommend Extra Storage Space plus the rental rates are the best and their property at this location we are at is exceptionally clean..

Ms. Sonia Rojas was most Personable, Pleasant & knowledgeable in helping me find the right unit to suit my needs. She took the time to walk me around to find just the right space I was seeking. your pricing was most reasonable as well.

This facility is impressive in it's cleanliness as well as the price point for their units. I like its modern approach to it's business model such as the ability to secure a unit online as well as unique access codes for individual users.

Great place to store Extreamly Clean facility top to bottom Friendly Staff very helpful I would recommend this storage to anyone needing storage space check out Extra Space first !

Great great customer service from Sonia really professional and had a great experience will be definitely using this more often ??

I have been a customer if Extra Space Storage several times over the years, as well as public storage. As everyone knows, storage is costly and hits the wallet hard when rates are increased exponentially. The new manager at this location went out of her way to solve the issue I was having and I really really appreciate the thought she invested in doing fair, good, honest business with me. She didn’t loose a customer today, instead she made one loyal. Good job and than you.